Art Coordinator

• Jan 2017 - Present

Account Manager/SalesForce Developer

• Oct 2014 - Dec 2016

• Transitioned company from local database solution to cloud based CRM - SalesForce and developed custom objects/applications for in house employee usage through Apex/SoQL coding• Contact over 100+ lead prospects daily and guided clients through digital media enrollment process and post matriculation job employment search• Use counseling techniques to aid students with their career path in various high yield industries: IT, Graphic Design, Business Management/Administration.• Manage evening intern schedules and reviewed/edited design assignments before online publication

Graphic Design Intern

• Jun 2014 - Oct 2014

Designed new company advertisements to be marketed via website and social media. Also redesigned existing company brochure to attract a wider audience and increase enrollment percentage. Worked with program director in developing media/marketing ads for his new nonprofit organization to help reduce the gun violence plaguing the youth of Chicago and raise awareness to bringing down crime percentage.

Corporate Account Manager/SalesForce Administrator

• Sep 2015 - Sep 2016

• IT and Graphic/Web design background allowed for adequate counseling of over 200 clients on best approaches to training needs. • Revamped office intern program to incorporate newer social media marketing strategies• Hired and supervised office interns, and delegated tasks to increase social media digital footprint. • Designed and edited marketing materials to be published online via Instagram/Twitter• Ensured all classroom multimedia equipment were fully functional before the start of every class. • Collaborated with senior level managers to complete monthly reports, support sales and marketing. • Managed, administered, and developed the Salesforce CRM; increased functionality and employee usage through simplification techniques• Used customer service skills to manage online LiveChat service as one of three operators; had the highest customer satisfaction rating on a consistent basis

Freelance Hybrid Designer (Graphic/Web)

• Nov 2014 - Sep 2015

Future Media Concepts, established in 1994, is the nation's premier digital media training organization providing manufacturer-authorized training for professionals engaged in the production, editing, design and delivery of digital content.• Worked with marketing team to develop new content to be distributed via online marketing CRM tool - SalesGenius/SalesForce • High use of HTML5 & CSS3 coding and graphic design skills through Adobe Creative Cloud to create high visibility web content, marketing emails, and course advertisements

Social Media and Marketing Intern

• May 2014 - Nov 2014

Worked with Corporate Account Manager to redesign student course completion certificates, flyers, advertisements, and HTML/CSS formatted emailsWorked with Branch Manager in re-imaging Mac computer hard drives using an external server Deploy Studio. Also maintained computer peripherals and set up computer labs/classrooms for corporate use.

Project Manager

• Sep 2011 - Jun 2014

Update and manage current projects - recommend new steps to improve vendor efficiency and reduce expenditure, create and submit proposals and invoices to clients Update and manage current projects - recommend new steps to improve vendor efficiency and reduce expenditure, create and submit proposals and invoices to clients

Graphic Design Lab Aid

• Dec 2013 - May 2014

Maintained Computer Lab design equipment; Helped college students revise and finalize graphic design projects which included professional printing, cropping, and mounting Maintained Computer Lab design equipment; Helped college students revise and finalize graphic design projects which included professional printing, cropping, and mounting

BUILD Tutor

• Oct 2008 - Nov 2009

Tutored 1st - 5th grade students in Math, English and Reading Comprehension in the surrounding Boston suburbs. Tutored 1st - 5th grade students in Math, English and Reading Comprehension in the surrounding Boston suburbs.