Moe Sawwas
Product Manager - Collaboration & Cyber Security at Aria Technologies- Claim this Profile
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Topline Score
Bio
Daniel Ferguson
Moe has provided amazing video conferencing support to my team globally for a number of our internal events for around 800 staff. We normally have around ten locations across numerous timezones and his level service and attention to detail is fantastic - I highly recommend Moe and appreciate his help in delivering seamless interactive events!!
Vanessa D.
Moe is a highly skilled and talented academic that is not shy to share his viewpoints and contributes wholeheartedly. Well Done Moe, was a real pleasure dealing with you. Good luck with your future adventures.
Daniel Ferguson
Moe has provided amazing video conferencing support to my team globally for a number of our internal events for around 800 staff. We normally have around ten locations across numerous timezones and his level service and attention to detail is fantastic - I highly recommend Moe and appreciate his help in delivering seamless interactive events!!
Vanessa D.
Moe is a highly skilled and talented academic that is not shy to share his viewpoints and contributes wholeheartedly. Well Done Moe, was a real pleasure dealing with you. Good luck with your future adventures.
Daniel Ferguson
Moe has provided amazing video conferencing support to my team globally for a number of our internal events for around 800 staff. We normally have around ten locations across numerous timezones and his level service and attention to detail is fantastic - I highly recommend Moe and appreciate his help in delivering seamless interactive events!!
Vanessa D.
Moe is a highly skilled and talented academic that is not shy to share his viewpoints and contributes wholeheartedly. Well Done Moe, was a real pleasure dealing with you. Good luck with your future adventures.
Daniel Ferguson
Moe has provided amazing video conferencing support to my team globally for a number of our internal events for around 800 staff. We normally have around ten locations across numerous timezones and his level service and attention to detail is fantastic - I highly recommend Moe and appreciate his help in delivering seamless interactive events!!
Vanessa D.
Moe is a highly skilled and talented academic that is not shy to share his viewpoints and contributes wholeheartedly. Well Done Moe, was a real pleasure dealing with you. Good luck with your future adventures.
Credentials
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Lifesize Sales Specialist
LifesizeSep, 2019- Nov, 2024 -
Lifesize Video Conferencing Systems: Advanced Technical Specialist
LifesizeMay, 2019- Nov, 2024 -
ITIL Certificate in IT Service Management
APMG-InternationalOct, 2015- Nov, 2024 -
CPCCOHS1001A Work Safely in the Construction Industry
Workplace Health and Safety QueenslandJun, 2015- Nov, 2024 -
Scopia Video Conference Solutions: Sales, Deployment and Technical Support
AvayaMar, 2014- Nov, 2024 -
Design, Management and Support of smart Wi-Fi networks
Ruckus WirelessSep, 2013- Nov, 2024 -
Triple Play System Operation, Management and support: Digital Signage, VoD & IPTV
Triple Play Digital Media SolutionsSep, 2013- Nov, 2024 -
Cisco Certified Network Associate
CiscoNov, 2008- Nov, 2024
Experience
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Aria Technologies
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Australia
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Telecommunications
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1 - 100 Employee
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Product Manager - Collaboration & Cyber Security
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Aug 2021 - Present
- Managing the Collaboration and Security portfolio of products: - Provision and support of hybrid work Technologies: Office and remote. - Creating and maintaining product price-lists and quoting tools for Sales staff. - Sales Channel Enablement: Internal and external product webinars, workshops and training sessions.
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Sales Operations Manager
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Jan 2016 - Aug 2021
- Managing Vendor and channel partner relationships through: Partner on-boarding and enablement, training, demos and support.- Delivering point-to-point and group Sales and Technical Enablement sessions to Aria’s UC Channel partners nationwide.- Assisting the partners technically with their customers’ solutions scoping. - Managing Video Conferencing customer retention and expansion - Worked closely with the field sales/presales team to recruit partners and create product awareness through partner events, webinars, and face-to-face meetings.- Building and managing pipeline of sales opportunities and forecasts. Show less
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V Logic (a Vytec Company)
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Australia
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Telecommunications
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1 - 100 Employee
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Communications Engineer- VoIP & Video Conferencing
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2013 - Jan 2016
- Design, deployment and support of video conferencing hardware and associate network systems and infrastructure (Lifesize and Avaya Scopia Solutions). - Managing Video Conferencing Service Delivery and Projects for small and large organisations. - Liaising with various Audio-visual, Telecommunications and construction subcontractors. - Providing group and individual training sessions on the use and administration of video conferencing systems including Avaya and Lifesize. - Provisioning and supporting of VoIP services: Hosted PBX, IVRs and phone system setup. - Setting up network management systems for monitoring video endpoints and network devices. - Configuration and management of Cisco routers, switches and Linux-based server applications. Show less
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UTS Postgraduate Business Society
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Australia
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Higher Education
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1 - 100 Employee
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IT Director
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Oct 2012 - Jul 2013
- Cofounder and IT director of the UTS PBS Society. - Setting up and Updating the society's website and social media accounts. - Managing the Members Database and Online communications for the current 100+ members. - Organising social, networking and development events for UTS Business Postgraduate Students. - Liaising with the School of Business board of executives and the UTS Union. - Cofounder and IT director of the UTS PBS Society. - Setting up and Updating the society's website and social media accounts. - Managing the Members Database and Online communications for the current 100+ members. - Organising social, networking and development events for UTS Business Postgraduate Students. - Liaising with the School of Business board of executives and the UTS Union.
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Global Gossip
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Sydney, Australia
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Networks Analyst
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2012 - 2013
- Planning, provisioning and installing wired and wireless networks in various hotel environments. - Delivered a Wi-Fi solution for the Fox Studios’ “Hordern Pavilion” and “Royal Hall of Industries”. This involved site surveying, design, provisioning and on site installation. - Managed and assisted on an offsite installation for a wired and wireless network at a number of five star hotels in Australia, Fiji, Samoa and Vanuatu. - Planning, provisioning and installing wired and wireless networks in various hotel environments. - Delivered a Wi-Fi solution for the Fox Studios’ “Hordern Pavilion” and “Royal Hall of Industries”. This involved site surveying, design, provisioning and on site installation. - Managed and assisted on an offsite installation for a wired and wireless network at a number of five star hotels in Australia, Fiji, Samoa and Vanuatu.
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Golden Key International Honour Society
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United States
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Non-profit Organization Management
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400 - 500 Employee
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Webmaster- IT Admin
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Oct 2011 - Nov 2012
- Setting up and continuously updating a website for the Chapter’s Golden Key members. - Promoting the Golden Key over the social media. - Establishing online collaboration among the executives. - Directing Email traffic, announcements and invitations among the executives and the members. - Setting up and continuously updating a website for the Chapter’s Golden Key members. - Promoting the Golden Key over the social media. - Establishing online collaboration among the executives. - Directing Email traffic, announcements and invitations among the executives and the members.
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Samsung
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Sydney, Australia
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IT Products- Customer Service Representative
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2011 - 2012
- Providing Technical Support for Samsung’s IT products including Notebooks, Monitors, Printers and Multifunction Devices for Samsung’s customers/retailers all over Australia. - Handling warranty claims and disputes. - Provided excellent customer service experience to end users and other B2B customers and regularly scored high against the set KPIs. - Provided help on supporting Samsung’s Audio-Visual products. - Providing Technical Support for Samsung’s IT products including Notebooks, Monitors, Printers and Multifunction Devices for Samsung’s customers/retailers all over Australia. - Handling warranty claims and disputes. - Provided excellent customer service experience to end users and other B2B customers and regularly scored high against the set KPIs. - Provided help on supporting Samsung’s Audio-Visual products.
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Internship- Airport Microwave Communications
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Jul 2009 - Aug 2009
• Radar and Instrument Landing System. • Doppler VHF Omni Directional Range (DVOR). • Distance Measuring Equipment (DME). • Voice Communication System(VCS). • Aeronautical Fixed Telecommunication Network (AFTN). • Radar and Instrument Landing System. • Doppler VHF Omni Directional Range (DVOR). • Distance Measuring Equipment (DME). • Voice Communication System(VCS). • Aeronautical Fixed Telecommunication Network (AFTN).
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OGERO
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Lebanon
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Telecommunications
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400 - 500 Employee
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Telecommunications Engineering Vacation Internship.
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Jul 2008 - Sep 2008
• Hands-on PDH and SDH Systems Testing and analysing. • Transmission Line Coding and Modulation Techniques. • Differential Coding and Costas Loops. • Practical Troubleshooting of the PDH and SDH Digital Microwave Siemens Equipment. • Siemens Switching Platform: Subscribers’ Line creation, cancellation and service modification. • Complete OSP Cable case study: Testing on Dynatel and Sidekick equipment. • Hands-on PDH and SDH Systems Testing and analysing. • Transmission Line Coding and Modulation Techniques. • Differential Coding and Costas Loops. • Practical Troubleshooting of the PDH and SDH Digital Microwave Siemens Equipment. • Siemens Switching Platform: Subscribers’ Line creation, cancellation and service modification. • Complete OSP Cable case study: Testing on Dynatel and Sidekick equipment.
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Education
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2011 - 2012
University of Technology, Sydney
Masters of Business Administration, Technology Management and Finance -
2010 - 2011
University of Technology, Sydney
Masters, Masters of Engineering Management -
2005 - 2010
BAU
Bachelor, Telecommunication and Electronics Engineering
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