Experience

Fitz Scientific

• Ireland
• Environmental Services
• 1 - 100 Employee

• Sales & Key Account Manager

  • Apr 2016 - Present

  Responsible for the management and implementation of key accounts.Liaising with key customers to ensure service levels are being achieved.Implementation of new system requirements to ensure projects are run and managed efficiently.Liasing with customers on any additional service requirements.Developing new business offerings to existing and new customers.Preparation of tenders and comprehensives offers of service to new customers.

• Sales and Marketing Executive

  • Aug 2015 - Apr 2016

  Business Development and Marketing for Fitz Scientific laboratory in Drogheda, Co Louth- offering an extensive range of environmental, industrial and food monitoring and testing services.



Clayton Hotels

• Hospitality
• 200 - 300 Employee

• Online Marketing Executive

  • Sep 2014 - Sep 2015



Dalata Hotel Group

• Ireland
• Hospitality
• 400 - 500 Employee

• Group Online Marketing Executive

  • Apr 2015 - Aug 2015



Red Cow Moran Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Online Marketing Executive

  • Sep 2014 - Apr 2015

  Online Marketing Executive for Moran and Bewley's Hotel Group with 10 hotels in Ireland and the UK.Hotel Group was acquired by Dalata Hotel Group. Online Marketing Executive for Moran and Bewley's Hotel Group with 10 hotels in Ireland and the UK.Hotel Group was acquired by Dalata Hotel Group.



Stillorgan Park Hotel

• Sales and Marketing Executive

  • Nov 2011 - Sep 2014

  The Stillorgan Park Hotel is one of Dublin’s premier 4 star Failte Ireland and Automobile Association (AA) rated hotels. In 2010 & 2011 the Stillorgan Park Hotel was awarded the Optimus Service Excellence Award from Failte Ireland.This role involves the following activities:Social Media maintenance & daily managementImplementation of online marketing programs across a variety of channels including email, advertising, social media & search engine marketing.Managing the production of marketing materials.Contributing to the development of an annual Sales & Marketing plan.Evaluating Google Analytics and Google AdWords PPC campaigns and making recommendations.Marketing budget monitoring.Planning & representation of the hotel group at external trade shows.



Darwin Turf Club

• Event Ticketing Supervisor

  • Jul 2011 - Aug 2011

  Managing a team of gate and ticketing staffEnsuring continuous smooth crowd flow Providing dispute resolution for concerned customers Managing a team of gate and ticketing staffEnsuring continuous smooth crowd flow Providing dispute resolution for concerned customers



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jul 2009 - Oct 2010

  Duties:Providing high quality customer care to Vodafone customersHandling customer issues in an efficient mannerAchieving agreed service level targetsPromoting and selling Vodafone Irelands various products and servicesAccurate administration and processing of confidential customer data.Working as part of a team in a fast paced environment Duties:Providing high quality customer care to Vodafone customersHandling customer issues in an efficient mannerAchieving agreed service level targetsPromoting and selling Vodafone Irelands various products and servicesAccurate administration and processing of confidential customer data.Working as part of a team in a fast paced environment



Clogherhead Prawn Festival

• Public Relations Officer

  • Sep 2009 - Sep 2010

   Planning the format for the re-launch of this major local festival Implementing a successful Marketing and PR Plan Managing media and sponsors to achieve maximum support and national media coverage Creating an attractive programme of music and entertainment for all age groups Logistics planning and co-ordination of festival activities in conjunction with emergency services and the relevant authorities  Planning the format for the re-launch of this major local festival Implementing a successful Marketing and PR Plan Managing media and sponsors to achieve maximum support and national media coverage Creating an attractive programme of music and entertainment for all age groups Logistics planning and co-ordination of festival activities in conjunction with emergency services and the relevant authorities



Regatta Outdoor Clothing

• Sales Assistant

  • Oct 2007 - Jul 2009

  LouthDuties: Achieving sales targets by helping and informing the customerProviding a high level of customer care at all timesMaintaining in depth knowledge of product attributesProcessing stock deliveriesResponsibility for cash handling at end of shift LouthDuties: Achieving sales targets by helping and informing the customerProviding a high level of customer care at all timesMaintaining in depth knowledge of product attributesProcessing stock deliveriesResponsibility for cash handling at end of shift



Ultimate Communications

• Event Coordinator

  • Sep 2006 - Sep 2007

  Periodic work experience at a number of high profile conferences.Registering delegates upon their arrivalCoordinating elements of the entertainment programmeAnticipating risks and taking action to prevent their occurrence Periodic work experience at a number of high profile conferences.Registering delegates upon their arrivalCoordinating elements of the entertainment programmeAnticipating risks and taking action to prevent their occurrence