Stephen Murphy
Sales Support Engineer at Prodieco- Claim this Profile
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German -
Topline Score
Bio
Credentials
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SWCAD1.0: SOLIDWORKS CAD Fundamentals
edXJun, 2022- Nov, 2024 -
Retail Customer Service 5N0972
Quality and Qualifications Ireland (QQI)Sep, 2017- Nov, 2024 -
Powered Pallet Truck Licence PPT
-Sep, 2017- Nov, 2024
Experience
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Prodieco
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Ireland
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Industrial Machinery Manufacturing
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100 - 200 Employee
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Sales Support Engineer
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Jul 2019 - Present
Prodieco is a global leader for innovation in tooling for blister packaging for the Pharmaceutical Industry. The company specializes in the design & manufacture of thermoform & cold form tooling, dedicated feeding systems, and carton change parts for a wide range of Blister machines Key duties/responsibilities: • Technical support to International Sales Team & customers project inquiries in the Pharmaceutical industry for blister tooling. • Evaluate blister pack tooling requirement based on customer requirements • Preparation and generation of project scope specifications for design hand off. • Working with management, design, & manufacturing departments to ensure projects are delivered correctly & on time. • Ensuring adherence to quality standards & standard operating procedures. • Using e-max ERP system to generate quotations, pre-load BOM's & manage workflows. • Investigating quality issues & implementing solutions. • Working on internal projects to improve processes & systems to make them more lean & efficient Show less
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Woodie's
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Ireland
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Retail
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300 - 400 Employee
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Kitchen Design Consultant
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Feb 2018 - Jun 2019
I engage with clients to generate leads, providing consultations to create designs according to their needs and budget, coordinate suppliers and fitters to ensure smooth delivery and resolve issues. Within the first 6 months I had achieved sales 50% ahead of my target budget while achieving target margins. This has placed me in the top 50% of design consultants within the company. • Computer aided design• Quoting kitchens and projects• Resolving customer issues and complaints• Managing the project until delivery• Continuous research into products and design trends Show less
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Sales Assistant
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Jun 2013 - Feb 2018
Woodies is Ireland’s market-leading DIY, Home & Garden retailer. Provided expert product advice to customers on tools, electrics, fixings, plumbing and lightbulbs.Role included:• Customer interaction• Colleague Representative• Sales and Product advice• Maintaining shop floor• Pricing• Stock Management• Operating Tills Elected as voluntary colleague representative. Met with senior management biannually to discuss and resolve issues.
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Dublin City University
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Ireland
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Higher Education
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700 & Above Employee
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Research Intern
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Mar 2012 - Jul 2012
My primary area of work was in the optimisation of a method of microfluidic chip production and characterising the microfluidic chips to determine the optimal manufacturing parameters. Role included: • Performing all processes in microfluidic chip production to identify areas for innovation • Implementation of alternative processes and characterisation of resultant chips to determine efficacy • Characterisation of microfluidic chips • Statistical analysis of data • Optimisation of manufacturing processes • Design of rig for processing of microfluidic chips • Implementation of a lab management system • Decommissioned laser micromachining rig • Co-authored research paper http://www.tandfonline.com/doi/abs/10.1080/10426914.2013.811739#.Vb6jGPlViko Show less
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GoCar Tours
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Spain
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Leisure, Travel & Tourism
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1 - 100 Employee
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Mechanic
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Jun 2009 - Sep 2009
GoCar Tours is the developer of the first-ever GPS-guided storytelling car. Launched in 2004 in San Francisco now GoCar has locations in Europe and the USA. I undertook the service and repairs of mopeds within the garage while providing remote technical assistance to clients along with collections. I was afforded this opportunity to work as a Mechanic while on a J1 Visa program. Role included: • Assembly of the new fleet of cars • Equipping cars with a navigation system • Servicing older cars • Repairing broken down cars • Providing remote technical assistance to customers Show less
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Education
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2009 - 2014
Dublin City University
Bachelor’s Degree, Mechanical and Manufacturing Engineering -
2007 - 2009
Dublin City University
Bachelor’s Degree, Mechatronic Engineering -
2001 - 2007
St.Benildus College
High School
Community
