Experience

IMG: International Motorcoach Group

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Executive Vice President

  • Jul 2017 - Present

  The International Motorcoach Group (IMG) is dedicated to providing premier ground transportation to each and every client through elevated standards of performance in the areas of safety, maintenance, customer service, driver training, equipment, operations and on-road support. The International Motorcoach Group (IMG) is dedicated to providing premier ground transportation to each and every client through elevated standards of performance in the areas of safety, maintenance, customer service, driver training, equipment, operations and on-road support.



Agero, Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Performance Manager

  • Apr 2016 - Jul 2017

  Agero provides the safest, smartest solutions for drivers and the companies that keep them moving. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients. With operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. -Managed network of Tow and Roadside Assistance providers in DE, MD, VA, WV, KY and Washington, D.C. -Conducted regular in-person territory visits, meeting with key partners and prospecting new opportunities -Performed root cause analysis to identify under-performing markets and execute on a strategy to improve performance metrics. -Provided monthly updates on year-to-year territory performance and future strategy -Created and negotiated rate structure for various services in assigned territory



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Partner Relations Manager, EF Explore America

  • Aug 2012 - Apr 2016

  At EF Explore America, we partner with teachers to deliver moments beyond the monuments. Moments that open students’ eyes to the world around them. Moments that connect teachers with their students. Moments that inspire—all at the guaranteed lowest prices on safe, educational trips throughout the U.S. and Canada. -Negotiated contracts and service agreements with national and regional vendors -Managed territory budget, providing quarterly projections, year over year analysis and recommendations to company Controller and President -Implemented CRM process within the Partner Relations team, ensuring supplier information was collected and properly managed -Developed and oversaw creation of supplier manuals for both hotels and restaurants -Represented EF Explore America at various trade shows, expanding brand presence and meeting potential vendors



Timber Frames By R A Krouse

• United States
• Wholesale Building Materials

• Sales and Operations Manager

  • Jun 2009 - Aug 2012

  Timber Frames by R. A. Krouse is a full service designer and builder of traditional homes, barns, and commercial structures. -Developed client relationships at trade shows, and through in-person meetings -Assisted clients in determining how to best achieve their dream home while maintaining their budget -Increased Structural Insulated Panel production by over 20% through task specialization Timber Frames by R. A. Krouse is a full service designer and builder of traditional homes, barns, and commercial structures. -Developed client relationships at trade shows, and through in-person meetings -Assisted clients in determining how to best achieve their dream home while maintaining their budget -Increased Structural Insulated Panel production by over 20% through task specialization