Experience

Blind Industries and Services of Maryland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Human Resources

  • Nov 2021 - Present

  Baltimore, MD At Blind Industries and Services of Maryland, our mission is to provide stable career opportunities, innovative rehabilitation programs, quality products and services, and to develop resources for training and education. We positively change people's attitude toward blindness! Responsibilities: -Helped launch Leadership Training Program to develop and grow current and future leaders in the organization -Restructured HR Department for organizational efficiency and more… Show more At Blind Industries and Services of Maryland, our mission is to provide stable career opportunities, innovative rehabilitation programs, quality products and services, and to develop resources for training and education. We positively change people's attitude toward blindness! Responsibilities: -Helped launch Leadership Training Program to develop and grow current and future leaders in the organization -Restructured HR Department for organizational efficiency and more equitable team support -Championed for and launched the use of Deaf/hard of hearing accessibility Tool for onboarding and other HR functions -Lead, develop, and grow the Human Resources team, to ensure the highest level of HR efficiency and effectiveness across every division of the organization. -Set annual, quarterly, and monthly goals for the HR division that align with the organizational strategic plan, and follow up, diligently, on the execution of those goals. -Oversee the full life cycle of the talent acquisition process, with a focus on attracting top talent and increasing retention. -Create meaningful and impactful connections within the blindness community to foster partnership and work toward the mission of empowering and creating opportunities for blind people. -Stay abreast of new HR legislation and apply accordingly to our HR policies and procedures. -Counsel and assist the Senior Leadership Team around varied sensitive employment issues, including disciplinary action, coaching conversations, and managing workplace disputes and investigations. -Work with the operational leadership team to ensure federal and state employment law compliance, including ADA, ADA, FMCSA, and AbilityOne compliance. -Act as a point person for the Board of Directors for Executive Performance Management needs. Show less



Lighting Maintenance Inc

• United States
• Construction
• 1 - 100 Employee

• Human Resources Director

  • Jun 2019 - Nov 2021



Within Your Grasp Consulting

• Contract HR/Recruiting Consultant

  • Jan 2018 - Jun 2019

  Burtonsville, Maryland As a Contract HR Consultant and Recruiter, I: - Provided HR consulting on an as-needed basis for small business clients who didn't have in-house HR. - Provided full cycle sourcing and recruiting services for small business clients, as needed.



Diamond Automotive Services

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Recruitment & Hiring Manager

  • Jun 2016 - Oct 2017

  Owings Mills, MD As the Recruitment and Hiring Manager for Diamond Automotive Services, I: •Establish and execute a Recruitment Branding Strategy for D.A.S. including marketing through social media and in our local community. •Research, select and implement an Applicant Tracking System to standardize and streamline our recruitment and hiring process. •Use pre-established job descriptions to create and post position requisitions. •Communicate weekly with District Managers and leadership to… Show more As the Recruitment and Hiring Manager for Diamond Automotive Services, I: •Establish and execute a Recruitment Branding Strategy for D.A.S. including marketing through social media and in our local community. •Research, select and implement an Applicant Tracking System to standardize and streamline our recruitment and hiring process. •Use pre-established job descriptions to create and post position requisitions. •Communicate weekly with District Managers and leadership to determine current hiring needs. •Review applicant’s resumes and applications to evaluate their qualifications. •Screen, interview, reference check, and hire candidates who best fit the needs of the business. •Evaluate and positively impact the employee engagement process through survey creation, implementation, and data analysis. Show less



Strategic Factory

• United States
• Advertising Services
• 1 - 100 Employee

• Recruiting Specialist

  • Jun 2015 - Jun 2016

  Owings Mills, MD As the Strategic Factory Recruiting Specialist, I: •Promoted Strategic Factory’s reputation as an Employer of Choice through networking and relationship building in the Print and Marketing industries, and beyond. •Created and managed Job descriptions and position requisitions, posting to applicable job boards and hiring sites. •Attracted and sourced top talent through networking events, job fairs, online databases and social media. •Screened candidate resumes and applications… Show more As the Strategic Factory Recruiting Specialist, I: •Promoted Strategic Factory’s reputation as an Employer of Choice through networking and relationship building in the Print and Marketing industries, and beyond. •Created and managed Job descriptions and position requisitions, posting to applicable job boards and hiring sites. •Attracted and sourced top talent through networking events, job fairs, online databases and social media. •Screened candidate resumes and applications, evaluating for technical competence and cultural fit. •Used pre-established applicant tracking systems as well as personally created tools to maintain organized, well documented recruitment and staffing records. •Conducted interviews, and provided detailed candidate feedback to the leadership team for further evaluation. •Hosted monthly in-house hiring events to identify the best talent for currently open positions and to maintain a bench of strong candidates. •Stayed abreast of recruiting industry best practices and apply them to the hiring process accordingly. •Acted as a liaison to area colleges, universities and community job placement organizations. Show less



JCPenney

• United States
• Retail
• 700 & Above Employee

• Human Resources Leader

  • May 2013 - Jan 2015

  Columbia, MD As a Human Resources Leader for JCPenney, my responsibilities include, but are not limited to the following: *Overseeing the staffing process, including recruiting and interviewing high potential candidates for all store level positions. *Overseeing the onboarding and training process for new talent, along with developing current talent. *Facilitating all training associated with the launch of new store initiatives, as well as Leadership Development training programs.… Show more As a Human Resources Leader for JCPenney, my responsibilities include, but are not limited to the following: *Overseeing the staffing process, including recruiting and interviewing high potential candidates for all store level positions. *Overseeing the onboarding and training process for new talent, along with developing current talent. *Facilitating all training associated with the launch of new store initiatives, as well as Leadership Development training programs. *Creating an effective weekly schedule of 100+ Associates and leaders, and managing payroll dollars through the week to drive sales and protect profitability. *driving sales, credit, and customer service standards through an effective Leader On Duty program, and engaging sales floor presence. *Leading associate engagement, elevating store morale and maintaining a positive, fun store environment for all associates. Show less



Kool Smiles

• United States
• Medical Practices
• 500 - 600 Employee

• HR/Office Manager

  • Aug 2012 - May 2013

  Patterson As an HR Office Manager with Kool Smiles, I managed the day to day processes associated with operating a fast paced, high volume dental practice. These responsibilities included, but were not limited to, forecasting for effective patient scheduling, associate scheduling, staffing and training, coaching and managing the patient experience, along with maintaining impeccable core standards, and audit compliance.



SEPHORA

• France
• Retail
• 700 & Above Employee

• Store Director

  • Oct 2007 - Jul 2012

  First as an Assistant Manager (Specialist), and then as the Store Director of a $5 million, and then an $8.5 million store, I was responsible for recruiting, training and supervising 40+ makeup artists, skincare consultants, cashiers, operations/recovery consultants, and leadership team members, while fostering an environment in which clients enjoy high levels of service and employees are motivated and inspired to deliver top performance. Selected Contributions include: *Managed… Show more First as an Assistant Manager (Specialist), and then as the Store Director of a $5 million, and then an $8.5 million store, I was responsible for recruiting, training and supervising 40+ makeup artists, skincare consultants, cashiers, operations/recovery consultants, and leadership team members, while fostering an environment in which clients enjoy high levels of service and employees are motivated and inspired to deliver top performance. Selected Contributions include: *Managed a clean, organized, productive and efficient environment where company values are alive, and echoed in every decision made, from staffing to client service. *Responsible for 10 promotions of Direct reports, and numerous indirect reports to higher volume or leadership level positions in the district, executed through consistent accountability of top notch performance expectations, and focused career development conversations. *Elevated store’s Client Loyalty Index from 76% to 85% within 8 months; ensure the swift resolution of customer issues to preserve client loyalty and satisfaction while complying with company policies. *Drove top line sales performance, increasing volume performance in two stores by $1 million in One year, while consistently meeting/exceeding operational expenditure expectations and exceeding profitability expectations. Show less