Experience

Crowne Plaza Times Square Manhattan

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • May 2015 - Present

  • Resurrected pharmaceutical sector within a year by winning 16 new top-tier accounts (Fortune 500 clients) and more than tripling revenue from the sector• Led revival of key accounts and revenue within the Consumer Products and Food & Beverage sector by pursuing strategic leads; added 6 new top-tier brands YTD• Collaborated with IHG key account directors on special events / sales blitzes to showcase hotel with key markets/accounts• Analyzed current/potential market and sales trends for Pharma, CP and F&B sectors, to identify market opportunities; monitored performance regularly to ensure sales growth meet meet or exceed plan



The Millennium Broadway Hotel NYC

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Mar 2013 - Apr 2014

  • Led development of Pharmaceutical and Consumer Products markets with responsibility for 25% of total hotel sales goal among a team of six sales managers• Exceeded annual sales goal of $3.5M by 35% through developing new accounts, ensuring high conversion rate (highest among sales team), and expanding existing clients• Proactively pitched and won contracts from three of the top five pharma companies, adding $400K in net new revenue and establishing strong relationships for long-term revenue potential• Recovered a major client from defecting by rebuilding a strong relationship with a key client contact, obtaining critical assurances from Millennium’s global team, and persuading the client to re-contract with the hotel(Note: Left this role to go on maternity / parental leave)



Belmond

• United Kingdom
• Hospitality
• 700 & Above Employee

• Global Corporate Sales Analyst

  • Jan 2010 - Mar 2013

  • Manage key sales programs (including Virtuoso and Signature) that account for a substantial portion of global sales revenue• Analyze sales revenue for top-selling travel agents and work closely with the Executive Director of Worldwide Sales to provide strategic guidance and action plans to corporate field sales officers (FSOs)• Improve sourcing, tracking and conversion of sales leads across FSOs and hotel properties, by migrating and training sales personnel on to a unified CRM platform• Established KPIs for global sales team. Tracked performance against these KPIs and liaised with regional sales directors to maintain high level of performance



Highgate

• United States
• Hospitality
• 700 & Above Employee

• Divisional Group Sales Manager

  • Aug 2008 - Jul 2009

  • Responsible for a substantial portion of total group sales budget for four flagship hotels in Highgate Holdings’ portfolio• Exceeded sales revenue goals, pitched major sales accounts, and managed a sales team in meeting divisional goals• Maintained strong rapport and relationships with several of the groups top accounts • Led the implementation, customization and training for the Inter property Delphi system



Park Central Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Group Sales Manager

  • May 2007 - Aug 2008

  • Exceeded sales revenue goals, pitched major sales accounts, and managed a sales team in meeting divisional goals• Worked collaboratively with third-party sales channels (e.g. NYC Convention Bureau, Vision Canada, among others) to capitalize on their relationships for new clients

• Catering Sales Manager

  • Mar 2005 - Apr 2007

  • Raised additional revenue from key existing clients by leveraging strong relationships to up-sell additional services. • Developed departmental budget goals and forecasts and advised on marketing and advertising strategy for the catering market.• Mentored staff by involving them in budgeting, forecasting, client pitches and presentations



Holiday Inn

• Corporate Sales Manager

  • 2003 - 2005