Experience

Endometriosis Association

• Non-profit Organizations
• 1 - 100 Employee

• Office Manager

  • Aug 2017 - Present

• Office Manager

  • Aug 2017 - Present



Wal-Mart

• 6300 W Brown Deer Rd., Brown Deer, WI 53223

• Customer Service Supervisor

  • Jun 2014 - Present

  • Train and support Cashiers and Customer Service Associates • Interact with customers and resolve complaints • Complete daily register and podium audits • Process customer service and register loans • Exchange high dollars in registers for dollar/coin denominations needed • Load and shutdown 35 registers • Maintain required open registers against associate breaks and meals • Train and support Cashiers and Customer Service Associates • Interact with customers and resolve complaints • Complete daily register and podium audits • Process customer service and register loans • Exchange high dollars in registers for dollar/coin denominations needed • Load and shutdown 35 registers • Maintain required open registers against associate breaks and meals Show less



Side-Line Creations

• Brown Deer, WI

• Artist/Owner

  • Apr 1993 - Present

  I design and handpaint JB's Wine Ware products: as well as, painting ceramic yard art. Several of my additional responsibilities include scheduling arts & crafts shows, managing website and online store for www.sidelinecreations.com., bookkeeping, inventory control, marketing and invoicing. I design and handpaint JB's Wine Ware products: as well as, painting ceramic yard art. Several of my additional responsibilities include scheduling arts & crafts shows, managing website and online store for www.sidelinecreations.com., bookkeeping, inventory control, marketing and invoicing.



Ziegelbauer Insurance Company

• 11203 N Buntrock Ave, Mequon, WI 53092

• Administrative Assistant

  • Jun 2012 - Mar 2015

  • Licensed Wisconsin Insurance Intermediary for Casualty & Property. • Administrative Assistant duties. • Generate Insurance quotes and coverage changes. • Process payments. • Answer Client’s questions regarding their insurance. • Update Client information in database. • Track late payments. • Upload home pictures and documents. • Provide assistance and quotes to walk-ins. • Provide quotes for internet leads, cross selling, and past customers. • E-mail, Fax or Mail Evidence of Insurance. Show less



European Touch

• Administrative Assistant

  • 2011 - 2012

  • Administrative Assistant duties-Credit Card processing. • Apply cash and credit card transactions. • A/P processing. • Create daily spreadsheet for Net Term customer sales. • Receptionist duties. • Filing. • Allocating customer orders via telephone, fax, and e-mail. • E-mail or fax customer invoices. • Track orders. • Update customer and vendor information in database. • Process mail. • Generate UPS Worldship, FedEx shipments. • Administrative Assistant duties-Credit Card processing. • Apply cash and credit card transactions. • A/P processing. • Create daily spreadsheet for Net Term customer sales. • Receptionist duties. • Filing. • Allocating customer orders via telephone, fax, and e-mail. • E-mail or fax customer invoices. • Track orders. • Update customer and vendor information in database. • Process mail. • Generate UPS Worldship, FedEx shipments.



Nohl Fabrication

• Milwaukee, WI

• Administrative Assistant/Supervisor for Shipping, Receiving, Warehouse/ Quality Control

  • Jan 2006 - Mar 2009

  • Administrative Assistant duties-Microsoft Outlook list maintenance and updating. • Generate and receive customer orders via telephone, fax, e-mail, and mail. • Enter customer orders into CRM Citrix and Visual Mfg. • E-mail or fax customer quotes and confirmations. • Track orders from start to finish. • Enter new customer information into CRM Citrix and Visual Mfg. • Resolve customer complaints. • Track and implement ISO/Quality procedures. • Invoicing. • Interim Supervisor for shipping, receiving, and warehouse departments. • Create computer generated customer pack lists and bill of ladings. • Ship orders via truck, UPS Worldship, FedEx etc. Show less



The Merco Group

• Milwaukee, Wisconsin

• Executive Assistant

  • Apr 1993 - Jan 2006

  • Executive Assistant duties-Lotus Notes list maintenance and updating. • Receptionist duties-Correspondence. • Assist the CEO, Presidents, Executives and Managers of the parent company and two subsidiaries. • Provide guidance and training to the Administrative Assistant, Office Assistant, and Receptionist. • Created, updated, and published the bi-annual company catalog and monthly specials. • Developed and implemented an effective customer filing system. • Program and maintain the telecommunication system - Definity Pro-Logix and Intuity Audix. • Created templates of forms used by the companies. • Created, and updated building floor map, organized cubicle moves and builds. • Setup new hires. • Trained and assisted employees in the use of software applications. • Troubleshoot computer hardware and IT problems. • Coordinate, produce and distribute quarterly newsletter. • Created reports and calculated monthly vendor debits and approve monthly payments for 50 vendors. • Troubleshoot office equipment problems and schedule maintenance for 20 HVAC Systems. • Track and order office supplies, computer equipment, and custodial supplies. • Coordinate and prepare company functions and meetings. Show less