Elizabeth Smith Fong

Content Strategist at Tendo Communications
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Japanese Limited working proficiency

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Bio

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Jessica Liu

Elizabeth is a delight to work with. She supported our team by developing and executing communication strategies for our flagship education programs. Her keen eye to detail and quality, and ability to turnaround effective strategy and content quickly, made her an easy and reliable partner to work with!

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Content Strategist
      • Dec 2020 - Present

      I contribute to content strategy, UX writing, and marketing projects for clients including VMware, Samsung, Autodesk, Cisco, and Keysight Technologies. Past projects have included content creation and copywriting, content audits, content migrations, style guide creation, and content design.

    • Content Specialist
      • Aug 2019 - Dec 2020

    • Writing and Editing
    • Editor/Production Coordinator
      • Jun 2018 - Aug 2019

      In addition to communicating with clients and managing projects, I provided editorial guidance to transcribers and reviewed their work for clarity and accuracy. I also began the process of revising the style guide in order to support transcribers in producing readable, consistent transcripts. In addition to communicating with clients and managing projects, I provided editorial guidance to transcribers and reviewed their work for clarity and accuracy. I also began the process of revising the style guide in order to support transcribers in producing readable, consistent transcripts.

    • United States
    • Civic and Social Organizations
    • 500 - 600 Employee
    • Product Marketing Associate
      • Aug 2017 - Mar 2018

      I wore a variety of hats in this role, writing copy for our website, blog, emails (transactional, marketing, and nurture), and print marketing materials. When the volume of emails requiring copy grew too large for the marketing team to handle, I helped scale the process by creating an email style guide and brand guidelines to help non-writers write great copy. I wore a variety of hats in this role, writing copy for our website, blog, emails (transactional, marketing, and nurture), and print marketing materials. When the volume of emails requiring copy grew too large for the marketing team to handle, I helped scale the process by creating an email style guide and brand guidelines to help non-writers write great copy.

    • United States
    • Book and Periodical Publishing
    • 200 - 300 Employee
    • Assistant Managing Editor
      • Oct 2015 - Aug 2017

      In a nutshell, my job was to keep the big picture of a project in mind while also drilling down into the details of language, grammar, and accuracy. I worked closely with cross-functional teams to problem-solve and keep projects on schedule. I delved into process design by overhauling and updating our internal processes for fact-checking and art review. I also organized and ran a discussion group to explore questions of culture and diversity in our work and the greater publishing world.

    • Managing Editorial Assistant
      • Jan 2013 - Oct 2015

      I edited and proofread a variety of books and products across all categories and at various stages of the editorial process, in addition to hiring, managing, and evaluating freelance proofreaders and indexers.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Marketing and Publicity Intern
      • Sep 2012 - Dec 2012

    • United States
    • Book and Periodical Publishing
    • Editorial and Marketing Intern
      • Aug 2012 - Oct 2012

    • International Affairs
    • 700 & Above Employee
    • Assistant Language Teacher
      • Jul 2010 - Jul 2012

Education

  • San Francisco State University
    Bachelor of Arts, journalism, Asian American studies (minor)
    2005 - 2010
  • UC Berkeley Extension
    Professional Sequence in Editing
    2014 - 2017

Community

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