Experience

law image

• Australia
• Legal Services
• 1 - 100 Employee

• Production clerk

  • Jan 2020 - Present

  In my professional journey, I've spearheaded electronic document management for confidential and secure projects, collaborating extensively with law firms and government agencies. Effective client communication, meticulous document preparation, and expertise in crafting court documents are central to my responsibilities. Proficient in software and data manipulation, I've ensured documents meet client specifications. I've managed courier services, digitized documents, and provided administrative support. Collaborating with IT and coordinating with interstate offices, I've maintained seamless operations. Troubleshooting equipment issues have been integral to my role, ensuring workflow continuity. I'm dedicated to delivering excellence in every aspect of my multifaceted role. Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Service Delivery Associate

  • Jul 2016 - Jan 2020

  In my role, I reported to the Team Leader, overseeing a wide range of client printing projects, including highly sensitive documents. I managed printing, copying, binding, and scanning tasks, ensuring high-quality results. Additionally, I tested new equipment and procedures and handled digital document processing. When the Team Leader was absent, I assumed coordination duties, maintaining the Printroom's standards. I managed resources, ordered consumables, submitted reports, and organized training. I liaised with other offices for consistency, maintained records, and upheld accuracy and efficiency standards. I managed timeframes and deadlines, handled mail deliveries, and coordinated with couriers. I completed various tasks assigned by the Team Leader and clients and participated in monthly stock takes, inspecting fleet printers' consumables. I completed training sessions with Fuji Xerox and Herbert Smith Freehills. My managerial performance rating improved from 4 to 5 out of 7, based on customer service, cost management, teamwork, and alignment with Fuji Xerox values. Show less



Comfort Inn, Wentworth Plaza Hotel (Perth, WA) now closed

• Night Cleaner

  • May 2006 - Mar 2017

  I have worked as a night cleaner. Responsible to clean the reception and common area. I'm responsible for cleaning two restaurants. the restaurants are part of Wentworth Plaza. (Boheme, The Moon and Sixpence). primarily responsible to clean the toilets and the common areas.

• Night Auditor (casual)

  • Aug 2010 - Aug 2011

  Handled auditing of accounts at end of the business, updating the internal database and sales system for two Restaurants and the Hotel. Prepared daily reports across a range of business metrics for senior management. Managed the checking in and checking out of guests and general administration duties.



Herbert Smith Freehills

• United Kingdom
• Law Practice
• 700 & Above Employee

• Print Room Assistant

  • Oct 2013 - Jul 2016

  In my role as Printroom Assistant at a national law firm in Sydney, I held primary responsibility for managing diverse client printing projects, including handling sensitive documents and overseeing printing, copying, binding, and scanning operations. I actively participated in testing new equipment and procedures, ensuring the seamless digital processing of documents. Working in the Printroom of a prestigious law firm instilled in me a commitment to maintaining constant high standards of work and upholding confidentiality. I took on coordinator responsibilities during the team leader's absence, maintaining the Printroom's operational excellence. Additionally, I developed a comprehensive Printroom manual to guide staff in understanding our workflow system. My role encompassed resource management, including ordering and maintaining consumables, report generation, expanding team technological proficiency through training, and providing vital support. I liaised with other offices for consistency, job instructions, record-keeping, accuracy, efficiency, and waste reduction. I successfully coordinated the installation of new Xerox printers, ensuring uninterrupted Printroom operations. Show less



Lexdata

• Australia
• Information Services
• 1 - 100 Employee

• Business Services Clerk

  • May 2010 - Oct 2013

  Reporting to the Production Manager with primary responsibility for the management and timely delivery of a broad range of client printing projects. Responsible for managing all stock purchases and maintenance of printing and stationery supplies. Successfully monitor and progress client projects to meet strict timeframes with meticulous attention to detail and customer service. Extensive liaison with clients, providing assistance to lawyers and legal teams with document management; providing a high level of confidentiality and quality assurance. Proactive identification and implementation of business process improvements to support service delivery. Outsourced print room clerk for Herbert Smith Freehills; providing exceptional customer service as the first point of contact for all printing and document production projects, attending to clients on-site to work directly with their print room team on the production of urgent and confidential documents in a fast paced and high pressured environment. Managed the pickup and delivery of documents and digital media to clients. Provided Outside Clerking for court filing and attending to settlements. Ensured quality document printing, copying and scanning of documents and plans. Show less



Elephant Hut

• Located at southlands shopping center (now closed)

• Manager / Waiter

  • Jan 2006 - Jan 2008

  Reporting to the owners. Responsibly handled cash processing and credit debit cards transactions and end of day shift. Provided training to the staff members, and managed the POS system, that included adding or modifying items and prices. Solved issued raised by customers and staff members. Submitted new ideas to management. I have involved in promoting and implementing new ideas. I have taken the rolls as waiter or kitchen hand when staff are unavailable. Reporting to the owners. Responsibly handled cash processing and credit debit cards transactions and end of day shift. Provided training to the staff members, and managed the POS system, that included adding or modifying items and prices. Solved issued raised by customers and staff members. Submitted new ideas to management. I have involved in promoting and implementing new ideas. I have taken the rolls as waiter or kitchen hand when staff are unavailable.



ISP LANKA (Sri Lanka)

• Operator/Desktop Manager

  • Jun 2002 - Jan 2005

  Connect, set up and check PCs and peripherals for normal operation, providing troubleshooting and problem resolution. Perform routine maintenance tasks, including installing software packages and setting common options and running basic network monitoring reports. Maintain the Internet Cafe’s internal network and update records of installed hardware and software. Follow Internet Cafe backup, virus protection and security procedures, and handle daily cash and till reconciliation. Connect, set up and check PCs and peripherals for normal operation, providing troubleshooting and problem resolution. Perform routine maintenance tasks, including installing software packages and setting common options and running basic network monitoring reports. Maintain the Internet Cafe’s internal network and update records of installed hardware and software. Follow Internet Cafe backup, virus protection and security procedures, and handle daily cash and till reconciliation.



EAP Technologies (Sri Lanka)

• Sri Lanka

• Computer Programmer

  • Oct 2000 - Oct 2002

  Reported to the Senior Software Developer assisting with the design and testing of software utilising Visual Basic and Access skills. Designed and programmed a new repair maintenance system to track and monitor client repairs and build a historical database of all work. Translated solutions provided by system designers into program specifications. Modified and documented program codes to correct errors and enhance program capability. Gained extensive experience with Visual Basic 6, Oracle, MS Access 97/2000, Crystal Report and SQL Server 7. Show less