Experience

Worley

• Brazil
• Business Consulting and Services
• 700 & Above Employee

• Security Section Manager

  • Oct 2022 - Present

  1. BASF Zhanjiang construction site security operation management 2. Access and registration management 3. Security related investigation management 4. Site ER management 5. Security guard service provider performance management 6. Event and VIP security management 7. External communication 8. Project management 9. Security system management 1. BASF Zhanjiang construction site security operation management 2. Access and registration management 3. Security related investigation management 4. Site ER management 5. Security guard service provider performance management 6. Event and VIP security management 7. External communication 8. Project management 9. Security system management



Universal Beijing Resort

• China
• Entertainment Providers
• 400 - 500 Employee

• Assistant Manager - Security Administration

  • Jul 2021 - Jun 2022

  1. Security Team Procurement2. Support team leader with team budget control3. Support team procurement projects

• Assistant Manager - Security Facility Service

  • May 2020 - Jun 2021

  1. Team is responsible for doors and keys hardware, security related facilities management in resort. Including key cores, VMS, Security Check system and Access system etc.2. Lead team support the resort handover work, project and event security.3. Support TMH handover.4. Team internal and external communication.5. Team Management.



Ubisoft

• France
• Computer Games
• 700 & Above Employee

• Physical security analyst

  • Oct 2019 - Mar 2020

  Shanghai Studio and Chengdu Studio security coordination. Security service vendor management. Budget control and management. Security concept review and consulting. (Access and CCTV system) Fire protection related topic management EHS topic coordination Internal security related topic analysis, audit and assessment APAC Project coordination. Shanghai Studio and Chengdu Studio security coordination. Security service vendor management. Budget control and management. Security concept review and consulting. (Access and CCTV system) Fire protection related topic management EHS topic coordination Internal security related topic analysis, audit and assessment APAC Project coordination.



BMW China

• China
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Senior Security Specialist

  • Jul 2016 - Jul 2019

  Beijng HQ office security coordination. Security service vendor management. Budeget control and management. Event and incident management. Fire provention and evacuation coordination. Project coordination. Beijng HQ office security coordination. Security service vendor management. Budeget control and management. Event and incident management. Fire provention and evacuation coordination. Project coordination.



Cushman & Wakefield - Formerly DTZ

• United States
• Commercial Real Estate
• 700 & Above Employee

• Assistant Facility Manager

  • Dec 2014 - Jul 2016

  AMD China HQ Office onsite Facility Service team leader. Onsite cleaning service vendor management, site facility daily maintenance management, facility maintenance vendor performance evaluation. Facility management Archibus system date processing. Internal communication with AMD, site BMO, Vendor. Site seating and space management. EHS relevant case management and report submission. AMD China HQ Office onsite Facility Service team leader. Onsite cleaning service vendor management, site facility daily maintenance management, facility maintenance vendor performance evaluation. Facility management Archibus system date processing. Internal communication with AMD, site BMO, Vendor. Site seating and space management. EHS relevant case management and report submission.



ISS A/S

• Denmark
• Facilities Services
• 700 & Above Employee

• Facility Manager

  • May 2013 - Apr 2014

  1、Supervise daily cleaning service of the 5 sites of HP Beijing and Tianjin. Tracing the cleaning operation and service standard.2、Revise all SOW, daily record files of cleaning service.3、Lead the HP Tianjin new site set up, transition and relocation.4、Coordinate HP warehouse relocation.

• Member in Transition Team CITI Bank account China

  • Mar 2013 - Apr 2013

  Join the transition team of CITI Bank account China. All sites patrol and facility management files handover in Beijing and Tianjin. Follow up the cleaning service record review and transition.

• Facility Service Manager - Novo Nordisk Tianjin Factory

  • Jul 2012 - Mar 2013

  1. Follow up the transition of the cleaning service in No.2 factory with Sodexo. 2. Draft transition plan and share with NN and Sodexo.3. After go live be responsible for the cleaning and security service operation in both 2 factories of NN.4. Maintain good relationship with NN admin team and help with NN internal audit.5. Tracking daily cleaning and security service. Draft workng plan upon NN request.

• APPLE Beijing Facility Service Manager

  • Aug 2011 - Jul 2012

  Cleaning service management for the SLT and JC store of Apple Computer China.1. Staff training.2. Monitor daily cleaning service at stores.3. Monitor facility maintenance relevant duties.4. Follow up work order management.5. Quotation and proposal management.Budget control.CB1 control and report.



Savills

• United Kingdom
• Real Estate
• 700 & Above Employee

• Facility Officer

  • Nov 2010 - Aug 2011

  Working in the Savills Asset Management team for the Microsoft ARD HQ Beijing West Campus. Main responsibility: Experienced the grand relocation of Microsoft Asia Research Center and other business groups, draft move plan and create move plan powerpoint file. Staff orientation day preparation and initial cleaning coordination. Involve in preliminary work of the parking service management. Cleaning service and tea lady service vendor management Campus parking service vendor management Coodinate several event in new campus (BG all hands meeting, family day, grand opening and VIP vsiting) Evaluate vendor service and provide KPI scorecard to MS for review. Consumable procurement management and budget management. Show less



Hines

• United States
• Real Estate
• 700 & Above Employee

• Customer Service Officer

  • Jun 2004 - Dec 2010

  1. Conduct training program to colleagues in property management relevant knowledge and English language. 2. Assist Maintenance Dept and Security Dept with the routine fire protection check to the smoke detector, fire alarming system, circuit box, gas fire extinguishing system, spray system of tenants. 3. Deal with emergency situations in tower including lift trapping, power off, window crack, water leakage. Set up emergency response plan scenario and provide relevant training to tenants. 4. Manage key accounts relocation issues. For example the relocation of Microsoft and Veolia Water in 2009. Because relocation date of these two companies was overlapped so I invited the vendors of their relocation and IT system controllers to negotiate the details for the moving several times to talk about the service time of lifts, ground parking, IT system transaction etc. Set up response plan scenario for Unforeseen circumstances. 5. File and contract management. Draft external notice to tenants and weekly and monthly report of dept. 6. Keep contact with the admin contactor and facility managers of tenants through email and visit. Collecting information of advices and suggestions from tenants, and follow up the improvement. 7. Invited vendor to conduct Indoor air quality investigation and sent report to tenants. 8. Provided training to tenants on fire protection and anti-burglary. Check the fire fighting devices and escaping route in tenants with security dept. Each year invite tenants join the fire drill. Draft scenario for drill and escaping route. Arrange the gathering place after escaping. Give relevant training to tenants about the application method of fire control devices. 9. Assist with maintenance dept on indoor temperature control. Provide comfortable working environment to tenants though daily check of the HVAC system operation situation 10. Conduct quarterly pest control for tenants and some temporary pest control upon tenants’ requests. Show less



Kiulok Property Management Service Beijing

• Customer service officer

  • Jun 2003 - Jun 2004

  1．Hardware acceptance to all villas in compound. 2．Draft working procedures, operation rule and emergency scenario 3．Take the charge of customer service to diplomat families from American Embassy. Collect their personal and family information for reference. 4．Provide training to all families about hardware, electrical appliances, security devices. Check the CCTV system with security officer of Embassy and make some renovations upon his request. 5．Enhance the management on housekeeping and virescence service. 6. Hold parties with residents to set up a platform for their communication. Arrange diplomat family to join characteristic activities. For examples: watch the NBA finals and Super bowl final of American football. Show less



Beijing Oriental Plaza

• Customer service assistant/officer

  • Jul 2000 - Jun 2003

  1. Supervise the reception desk service. 2. Hardware acceptance. 3. Draft working procedures, operation rule and emergency scenario. Set up file management system. 4. Provide training to new colleagues and trainees. 5. Keep contact with the admin contactor and facility managers of tenants through email and visit. Collecting information of advices and suggestions from tenants, and follow up the improvement. 6. Assist the fit-out vendors with the procedures before decoration. Show less



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Rep

  • 1999 - 2000



Universal Beijing Resort

• China
• Entertainment Providers
• 400 - 500 Employee

• Entertainment Embassador

  • Jul 1998 - Jun 1999