Experience

Fastaff Travel Nursing

• United States
• Staffing and Recruiting
• 400 - 500 Employee

• Credentialing Specialist

  • Mar 2020 - Present

  • Ensures accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation. • Reviews and enters required metadata using a software application within the standard time-frame. • Inspects documents for legitimacy, ensuring any/all questionable documents are reviewed by department management. • Performs a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Jan 2017 - Mar 2018

  •Provided daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. •Communicated clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. •Installed and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary. •Maintained detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel. •Increased personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or seminars when possible. •Developed training manuals and troubleshooting procedures to help both support personnel and end users interact properly with hardware and software. Show less