AVP/Chief Information Officer

• Aug 2020 - Present

Adjunct Faculty Instructor

• Aug 2014 - Jan 2021

I believe in creating an educational atmosphere by organizing and implementing instructional programs through which students achieve academic success and intellectual growth. My expertise is in Systems Administration (Windows, Linux) and Management Information Systems.

Executive Director, Cyber-Infrastructure

• Aug 2018 - Aug 2020

Reporting directly to the CIO, I oversee systems administration, research computing, data centers, network infrastructure, telecommunications, and classroom technology. We are the backbone that helps our staff and faculty be successful in providing a high-quality education to our students.

Manager, Datacenter Operations and Senior Systems Administration

• Oct 2013 - Aug 2018

Advance Central Systems Support Services’ mission through research, design, implementation and daily maintenance of network storage and data protection environments for core University business systems and services.• Manage 2 physical datacenter environments offering leadership to develop, administer and lead execution of monitoring and maintaining HVAC/CRAC, generators, battery backups, physical security and environmental monitoring to ensure high availability and provision of assimilated technology infrastructure.• Provide design, development, configuration, evaluation and maintenance oversight of enterprise-wide storage and backup for core business systems and services with timely resolution to data storage, backup and restoration issues.• Act as key technical liaison to research trends in innovative storage solutions and backup systems and track evolving technical requirements needed to support critical enterprise-wide storage and backup systems.• Provide on-site and remote technical assistance to University IT departmental staff and customers recommending software/hardware purchases required to sustain systems and services to meet University commitments.• Work directly with CIO and ACIOs to establish appropriate information management policies to satisfy developing Information technology “compliance” requirements by recommending standards, best practices and guidelines. • Provide technical aide to IT Security Officer regarding data security violation and compromise investigations; serve as backup for CCS Linux and/or Windows System Administrators as needed.• Design, implement and maintain enterprise storage, backup and recovery systems and advanced systems administration on servers with confidential materials implementing storage and data protection hardware/software solutions, including SAN storage, database administration, Windows Servers, Linux and backup software.

ACIO - CCS (Interim)

• May 2016 - Jan 2017

Manage Central Computing Services service group operations and technical strategy planning and implementation to support University enterprise and department IT commitment and obligations within rapidly morphing higher education IT.• Offer leadership, management and coordination in information and technology systems analysis, development and execution to oversee support, enhancement and maintenance of university business systems and IT infrastructure. • Manage 2 physical datacenter environments offering leadership to develop, administer and lead execution of monitoring and maintaining HVAC/CRAC, generators, battery backups, physical security and environmental monitoring to ensure high availability and provision of assimilated technology infrastructure.• Provide information and support to IT organization, University and general public customers; work with University researchers to provide infrastructure and housing (physical and virtual) to meet their computational research needs. • Research industry trends and developments to address development requirements within the University community cultivating a culture that welcomes collaborative IT initiatives to best serve campus community.• Manage associated contracts and licensing agreements for Oracle Banner, VMware, RedHat Enterprise Linux, Emerson Network Power for Liebert UPS, CommVault, HP, and IBM hardware maintenance.• Engage in establishment of information management policies and practices to satisfy emerging IT compliance requirements in collaboration with CIO, ITO administrators and other campus authorities to meet Central Computing Services and University commitments and obligations within project schedules and timelines.• Draft policy and practices to respond to IT compliance requirements and implement state and federal policy mandates, University requirements and audit and IT security recommendations.

Systems Administrator/IT Manager

• Oct 2009 - Oct 2013

Vertically promoted through 3 positions in recognition of technical management, leadership excellence and professional composure during emergent IT concerns– IT Help Desk Technician, Interim IT Manager and Systems Administrator. Planned technology needs ensuring development, implementation and sustainment of security and data safety procedures by providing strategic IT leadership and direction working jointly with the Dean to enforce College and UM IT policies.