Gerente de Cuentas Corporativas

• Sep 2019 - Present

Gerente de Servicios Profesionales y Proyectos en Tecnologías de la Información

• Oct 2016 - Sep 2019

Project Manager

• Nov 2012 - Oct 2016

Project Manager in charge of Credit Card Business Project at TRANSBANK, one the three companies that support Bank services in Chile, together with Nexus and RedBanc. Strategic Management to reach high quality solution related PCI Data Security Standard (PCI DSS) to maximize the company's revenue. Excellent relationship with stakeholder * Evaluate proposals to ensure they meet customer’s requirement, scope, budget and time * Provider’s management * Plan, manage and control the execution of the project * Vendors payment and deal contract * Communicate risk information to stakeholders * Management PPM CA Clarity * Motivate people to follow methodology´s rules Show less

NOC Manager

• Sep 2011 - Jul 2012

Manage Mobile Network Operations VTR responsible for SLA compliance and KPI under the MS service contract. Manage the efficient outcome of the team in the areas of CS, PS, VAS and RAN. * Lead efficiently areas of Front Office, Back Office, OSS and BSS for the maintenance and operation of the mobile network * Develop a disaster recovery plan, manage spare part of the project. * Ensure compliance with different SOP Manage Mobile Network Operations VTR responsible for SLA compliance and KPI under the MS service contract. Manage the efficient outcome of the team in the areas of CS, PS, VAS and RAN. * Lead efficiently areas of Front Office, Back Office, OSS and BSS for the maintenance and operation of the mobile network * Develop a disaster recovery plan, manage spare part of the project. * Ensure compliance with different SOP

IT Infrastructure Engineer

• Dec 2009 - May 2011

Lead all topics related to a project like Evaluating, designing , planning, implementing, controlling, monitoring and closing for new project through efficient management * Lead development of multidisciplinary teams * Manage vendors for integrating new VAS platforms * Manage performance indicators and Database systems * Process Improvement under KPI tracking. Lead all topics related to a project like Evaluating, designing , planning, implementing, controlling, monitoring and closing for new project through efficient management * Lead development of multidisciplinary teams * Manage vendors for integrating new VAS platforms * Manage performance indicators and Database systems * Process Improvement under KPI tracking.

Customer Support Leader for Latam

• Jul 2009 - Dec 2009

Leading support team for ReadSoft Latam. * Responsible for the design and implementation the DataCenter of ReadSoft Chile under international standards. Leading support team for ReadSoft Latam. * Responsible for the design and implementation the DataCenter of ReadSoft Chile under international standards.

IT Security and System Consultant

• Mar 2007 - Mar 2009

IT Consultant in security systems, Project management and Process. * Direct work with Headquarter in Washington DC for the operation and maintenance of the Bank's internal systems. * Development of procedures in ​​Information Tecnology * Improvement communication processes between final users and IT System. IT Consultant in security systems, Project management and Process. * Direct work with Headquarter in Washington DC for the operation and maintenance of the Bank's internal systems. * Development of procedures in ​​Information Tecnology * Improvement communication processes between final users and IT System.

System and Network Administrator

• Jan 2005 - Jan 2007

* Improve laboratories´s system * Design and upgrade of the server´s network, labs running on Linux / Windows. * Network improvements are made and updates to PCs in HW and in SW. * Improve user experience with stadistics´s systems * Management of statistical systems such as SPSS, Minitab, etc. * Improve laboratories´s system * Design and upgrade of the server´s network, labs running on Linux / Windows. * Network improvements are made and updates to PCs in HW and in SW. * Improve user experience with stadistics´s systems * Management of statistical systems such as SPSS, Minitab, etc.