Kendra Besanger

Director of Impact and Engagement at inPath
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • French Professional working proficiency
  • English Native or bilingual proficiency

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Kristen Rodrigue

Kendra is one of the most passionate, dedicated people I have ever worked with. Her superior communication skills are rooted in a desire for a deep understanding of her subject matter and passion for life-long learning. In our work together, I valued Kendra’s ability to anticipate problems, generate unique solutions, and recognize what was missing from a conversation. She is able to think ahead, act quickly, and face challenges with courage and poise. Any company that is fortunate enough to hire Kendra would never look back!

Ben Spencer

I worked closely with Kendra organizing high-profile international academic conferences. She's a very effective communicator and project manager, and works well with both small and large teams. Her top-notch organizational skills allow her to be very agile. She's smart, she's reliable, and she cares.

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Credentials

  • Intensive French Program: Upper Intermediate (Level 4)
    McGill University
    Jan, 2018
    - Nov, 2024
  • IAP2 Training: Planning and Techniques
    -
    Mar, 2017
    - Nov, 2024
  • Emergency Management Information Officer Training
    Justice Institute of British Columbia
    Jan, 2017
    - Nov, 2024
  • Graduate Certificate in University Teaching
    -
    May, 2012
    - Nov, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Impact and Engagement
      • Jul 2020 - Present

      • Support partnership development with organizations that are invested in systems change that aligns with inPath's values• Co-design, implement, and iterate youth-driven evaluation frameworks • Contribute to a wide range of arts-based engagement methods • Develop processes and strategies to contribute to the sustainability of the organization

    • Partnerships and Social Enterprise Development
      • Jan 2019 - Jul 2020

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Engagement Consultant
      • Feb 2020 - Jul 2020

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Strategic Engagement Consultant
      • Jan 2019 - Jan 2020

    • Canada
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Researcher and writer: Catalyst Project
      • Jan 2018 - Mar 2019

      • Researched and authored content for a series that documents the ways social innovation and social finance initiatives are creating positive change across Canada • Planned and conducted interviews with relevant stakeholders from ten organizations across Canada including with McConnell Foundation staff and with leaders from PosAbilities, FitSpirit, The Pond Deshpande Centre, and the Winnipeg Boldness Project, and La Pépinière, among others • Researched and authored content for a series that documents the ways social innovation and social finance initiatives are creating positive change across Canada • Planned and conducted interviews with relevant stakeholders from ten organizations across Canada including with McConnell Foundation staff and with leaders from PosAbilities, FitSpirit, The Pond Deshpande Centre, and the Winnipeg Boldness Project, and La Pépinière, among others

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Communications Advisor - Ageing + Communication + Technologies (ACT) Project
      • Nov 2014 - Jan 2019

      • Contributed to communications and outreach for ACT with the goal of improving inclusion and accessibility for seniors citizens in the digital world• Worked in partnership with students, vulnerable communities, and community organizations on experiential learning initiatives• Cultivated and maintained partnerships with international researchers, institutions, and community stakeholders• Co-led a team of up to 10 students in the planning and execution of projects and strategic initiatives• Authored communications materials including press releases, newsletters, digital stories, Op-Eds, and reports• Managed media production teams • Built strong relationships with various local and national media outlets to secure coverage for key initiatives• Coordinated engagement events including workshops, conferences, and public meetingsKey Achievements:• Co-led ACT’s participation in the CRTC’s public consultation on misleading telecom practices by organizing focus groups, co-authoring multiple Op-Eds and reports, and representing ACT at the CRTC’s national public hearing• Wrote a public letter to the City of Montreal’s Mayor’s office in response to the municipal consultation on Age Friendly Cities. Secured significant media coverage and bridged important community partnerships, resulting in the city redressing issues• Co-organized Concordia University’s 1st and 2nd annual Age 3.0 events with over 100 senior participants each year. Built and executed the outreach plan, led a 15-member team, and liaised with internal and external stakeholders• Planned and coordinated Concordia and ACT’s European Network of Living Labs (ENoLL, 2016) bringing over 350 local and international researchers to Concordia to explore lab culture and social innovation• Facilitated a breakout session around accessibility and inclusion in public spaces at the 2016 Pro Walk, Pro Bike, Pro Place conference in Vancouver, BC • Contributed to successful grant applications (up to $3.3 million)

    • Project Manager & Co-Producer: Beyond Disciplines Podcast Series
      • Jan 2016 - May 2016

      • Contributed to the production of the Faculty of Arts and Science's first ever podcast for Beyond Disciplines• Interviewed close to fifteen faculty members and students and then produced three podcast episodes• Liaised and collaborated with the senior communications team in the Dean’s office of the Faculty of Arts and Science (FAS) to develop strategic communications products for Concordia’s Strategic Directions Plan• Managed a team of four while coordinating timelines for three podcast episodes, with over 20 cross-faculty contributors• Wrote interview questions and interviewed over 20 contributors (faculty, students, staff, and the FAS Dean and Associate Dean)• Researched, wrote, and revised script for three podcast episodes

    • Research Consultant: Mediated Street Spaces
      • Apr 2015 - Jan 2016

      • Contributed to a multi-city (Brighton, UK; Santiago, Chile; Montreal, Canada) research project that investigated the accessibility of public spaces• Investigated the ways built environments enable or disable older populations and presented findings at the Pro Walk, Pro Bike, Pro Place conference in Vancouver, BC• Established methodological approaches for investigating use of public space• Developed site-based research and interview questions• Conducted interviews and gathered qualitative data• Analyzed data using NVivo software

    • Canada
    • Government Administration
    • 200 - 300 Employee
    • Communication & Community Engagement Advisor
      • Sep 2016 - Sep 2017

      • Led communications and engagement strategies for campaigns, initiatives, and events involving four departments• Managed community engagement events for accessibility and green innovation with budgets reaching $20,000• Worked with staff, managers, and external stakeholders to respond to concerns about contentious issues• Produced strategic communications materials and digital content for the city’s engagement activities • Facilitated workshops for neighbourhood associations so they could use social media for engagement initiatives• Participated in the "Point in Time Homelessness Count" in 2017 to better understand homelessness in Kamloops• Coordinated the city’s response to community concerns about opioid use and the city’s first safe consumption siteKey Achievements:• Managed a major web re-design project which enhanced the usability and accessibility of the city’s website by executing an internal engagement strategy with 30+ stakeholders in an organization of 800+ people. Identified internal and external needs and processes to translate these onto a clean, accessible website• Played a role in raising City Council’s awareness of the importance of social housing by co-developing educational videos and engagement tools to initiate conversations about affordable housing and the vulnerable populations

    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Emergency Information Officer
      • Jul 2017 - Aug 2017

      • Supported the region's emergency communications strategy to ensure the safety of thousands during BC wildfires • Liaised with stakeholders from government agencies, non-profits, media outlets, and Indigenous communities• Created communication materials that were accessible to a wide range of literacy levels and demographics• Tracked and responded to radio, print, and digital content across local, provincial, and national media networks• Devised and disseminated key public messages in collaboration with up to six other partner organizations simultaneouslyKey Achievements:• Improved the accessibility of the region’s messaging to evacuees by simplifying their documents through the use of graphics and straightforward language to ensure people with literacy issues could better understand key information

    • Consultant & Project Manager
      • 2011 - 2017

      • Joined the organization (2011) as a project coordinator and continued collaborating through research, conference presentations, and communications roles (2011-2016). • 2016-2017: Transitioned to a strategic organizational development consultant role to co-lead the staff restructuring project in response to KFPC’s changing priorities• Guided the transition from a traditional non-profit model to an organization focused on social enterprise and network development by facilitating engagement workshops with core team members and network members• 2011-2016: Published articles and participated in conferences to share best practices and connect to initiatives across North America• 2011: Liaised with local businesses, community members and organizations, and government to build Kamloops' first ever public produce garden• 2011-203: Contributed to the communications and community outreach strategies for the project; provided communications and grant writing guidance for future leaders; contributed to guide books, strategic direction documents, and policy interventionsKey Achievements:• Identified a need for a shift in staff roles including the creation of a Social Enterprise Coordinator to manage projects such as the Gleaning Abundance Program that harvests, processes, and sells food harvested by the organization• Contributed to a shift in municipal practices in the City’s use of public spaces for edible gardens by co-creating Kamloops’ first ever fully accessible, free edible garden• Initiated and wrote the successful grant ($4,500) which funded the garden project and leveraged an additional $35,000• Liaised with local community organizations, governments, businesses, and citizens to coordinate a multi-sector stakeholders meeting on the topic of public produce. • Brought Darrin Nordahl, North America's foremost author and speaker on public produce, together with local change-makers to discuss opportunities and challenges

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Instructor, McGill Writing Centre
      • Sep 2013 - Apr 2016

      • Taught nine courses and designed and facilitated six workshops for over 200 students over three years• Taught first year undergraduate students and MA, MSc, and PhD students from various disciplines in the following courses:CCOM 206: Communication and writing for engineering studentsCEAP 150: Composition and critical thinking for first-year exchange studentsCESL 641, CEAP 642: Academic writing and communication strategies for graduate students • Taught nine courses and designed and facilitated six workshops for over 200 students over three years• Taught first year undergraduate students and MA, MSc, and PhD students from various disciplines in the following courses:CCOM 206: Communication and writing for engineering studentsCEAP 150: Composition and critical thinking for first-year exchange studentsCESL 641, CEAP 642: Academic writing and communication strategies for graduate students

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Conference Coordinator: Mobile Media Lab's Differential Mobilities Conference
      • Apr 2013 - May 2013

      • Working directly with the conference lead, coordinated primary logistics for the four-day, international conference on mobilities, accessibility, and inclusion• Played an essential role in coordinating day-to-day logistics and trouble shooting throughout the conference• Trained a team of 10+ students to execute a collaborative media projects during the conference• Interviewed and produced audio/visual documentation of 5 local and international scholars from the humanities, social sciences, and fine arts on topics such as inclusion in public space, movement of natural resources, and disability studies• Liaised directly with seven international keynote speakers to arrange travel, accommodation, and ensure their participation in the conference was seamless• Contributed to creating, editing, and archiving multi-media pieces in the months following the conference

Education

  • Concordia University
    Master of Arts (MA), Media Studies
    2011 - 2013
  • Concordia University
    Graduate Seminar in University Teaching, Communication and Media Studies
    2013 - 2013
  • University of Cambridge
    Certificate in English Language Teaching to Adults
    2014 -
  • Concordia University
    Graduate Diploma, Communication and Media Studies
    2009 - 2010
  • University of Victoria
    Bachelor of Arts (BA), Political Science & Philosophy (Distinction)
    2006 - 2008

Community

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