Julia G.
Product Manager at Intercom- Claim this Profile
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Bio
Credentials
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Agile Team Coach ICP-ACC
ICAgileMar, 2020- Nov, 2024 -
Product Management
Cursos PM3Jan, 2020- Nov, 2024 -
Certified Lean Kanban Foundation (KMP Foundation I)
The Agile Mindset LtdAug, 2018- Nov, 2024 -
Mental Health First Aider
Mental Health First Aid (MHFA) EnglandMar, 2018- Nov, 2024 -
Certified ScrumMaster
Scrum AllianceMay, 2017- Nov, 2024 -
Product Growth
Cursos PM3
Experience
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Intercom
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United States
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Software Development
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700 & Above Employee
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Product Manager
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Jul 2022 - Present
Responsible for identifying the most impactful opportunities in the customer service automation space Responsible for identifying the most impactful opportunities in the customer service automation space
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Moonpig
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United Kingdom
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Technology, Information and Internet
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300 - 400 Employee
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Product Manager
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Jan 2021 - Jun 2022
Moonpig is on a mission to become the ultimate gifting companion. I led the squad focused on the cross-selling, upselling, and gift recommendation experience, with the aim of helping customers go the extra mile. Moonpig is on a mission to become the ultimate gifting companion. I led the squad focused on the cross-selling, upselling, and gift recommendation experience, with the aim of helping customers go the extra mile.
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Soho House & Co
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United Kingdom
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Hospitality
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700 & Above Employee
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Product Manager
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Jul 2019 - Dec 2020
Led the pre-product market fit stage of the Connect product (0 to 1), exploring meaningful ways to connect members digitally. Prior to that, I was responsible for the Soho House members' app (iOS and Android), the platform through which over 120k+ members connect, discover content, and book events and rooms. Led the pre-product market fit stage of the Connect product (0 to 1), exploring meaningful ways to connect members digitally. Prior to that, I was responsible for the Soho House members' app (iOS and Android), the platform through which over 120k+ members connect, discover content, and book events and rooms.
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Cancer Research UK (CRUK)
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Agile Coach
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Jan 2019 - Jul 2019
Shaped the Agile capability at the world's largest independent cancer research charity. Shaped the Agile capability at the world's largest independent cancer research charity.
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Wellcome Trust
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Agile Coach
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May 2017 - Jan 2019
Built and supported award-winning product teams who enable researchers, policy makers and members of the community to improve health. Responsibilities ranged from planning and delivery, designing and facilitating workshops, scrum mastering for product teams, and coaching individuals and teams across Wellcome on ways of working Built and supported award-winning product teams who enable researchers, policy makers and members of the community to improve health. Responsibilities ranged from planning and delivery, designing and facilitating workshops, scrum mastering for product teams, and coaching individuals and teams across Wellcome on ways of working
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fleetster
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Germany
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Software Development
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1 - 100 Employee
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Product Manager
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Jun 2016 - Dec 2016
Led web and mobile app product development for a German B2B SaaS start-up aiming to improve urban mobility by making vehicle utilisation more efficient through cloud-based car sharing and fleet management solutions. Led web and mobile app product development for a German B2B SaaS start-up aiming to improve urban mobility by making vehicle utilisation more efficient through cloud-based car sharing and fleet management solutions.
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Universidade Federal de Santa Catarina
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Brazil
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Higher Education
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700 & Above Employee
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Exhibition Project Manager
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Aug 2014 - Dec 2014
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Researcher
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Aug 2011 - Jul 2014
Conducted research on gender studies, DEI, and social anthropology, which resulted in publishing a book on museology, feminism and art in 2014, and receiving an award from the Brazilian Association of Anthropology.As part of my research, I also developed outreach programmes, and organised and presented in conferences across Brazil.
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Museum of Archaeology and Ethnology Professor Oswaldo Rodrigues Cabral
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Florianópolis Area, Brazil
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Assistant Curator
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Nov 2012 - Nov 2013
Assistant Curator for an international conference on gender and feminism held in Brazil. I was responsible for organising a comprehensive programme of cultural and artistic events, which included an exhibition that received over 5K visitors in the first week. Assistant Curator for an international conference on gender and feminism held in Brazil. I was responsible for organising a comprehensive programme of cultural and artistic events, which included an exhibition that received over 5K visitors in the first week.
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Education
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University of Leicester
Master’s Degree, Museum Studies -
Universidade Federal de Santa Catarina
Bachelor’s Degree, Museology/Museum Studies