Experience

Google Fiber

• United States
• Internet Publishing
• 200 - 300 Employee

• Senior Sales Representative

  • Mar 2022 - Present



American Express

• United States
• Financial Services
• 700 & Above Employee

• Centurion Membership Manager

  • Sep 2019 - Aug 2021

  Managed a portfolio of ~150 high value Card Members, accelerating accountgrowth and inspiring customer loyalty. Certified in first round of on-the-jobtraining. Due to COVID crisis, volunteered for dynamic flex position workingwith Credit team as a Customer Retention and Care professional. Managed a portfolio of ~150 high value Card Members, accelerating accountgrowth and inspiring customer loyalty. Certified in first round of on-the-jobtraining. Due to COVID crisis, volunteered for dynamic flex position workingwith Credit team as a Customer Retention and Care professional.



CHG Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Physician Recruiter

  • Sep 2018 - Jul 2019

  Oversaw full cycle recruiting for 10-20 vacancies each quarter. Implementedremarketing and candidate qualification sourcing strategies to identify highquality candidates. One of 3 sales representatives in cohort of 40 whoachieved a closed deal during training. Consistently acheived outreachquota. Oversaw full cycle recruiting for 10-20 vacancies each quarter. Implementedremarketing and candidate qualification sourcing strategies to identify highquality candidates. One of 3 sales representatives in cohort of 40 whoachieved a closed deal during training. Consistently acheived outreachquota.



Dewey Pest & Termite Control

• United States
• Consumer Services
• 1 - 100 Employee

• Sales Team Lead

  • Jan 2018 - Sep 2018

  Started as an entry level sales representative, and moved to a Sales Team Lead position after just 6 weeks of experience with the company. Recruited, trained, and managed a sales team of 7 first year sales reps. Key Achievement: 63% of our team finished the sales year in the top 25 out of 113 reps.

• Sales Representative

  • Jun 2016 - Sep 2018



The Church of Jesus Christ of Latter-day Saints

• United States
• Religious Institutions
• 700 & Above Employee

• Project Intern, Self Reliance Services

  • Jan 2018 - Apr 2018

  Implemented the Self Reliance program using key leadership training, thus providing access to financial and educational help to the 563,000 LDS church members in Chile. Key Achievement: Analyzed program and presented findings to executive level LDS Church authorities for improvement. Implemented the Self Reliance program using key leadership training, thus providing access to financial and educational help to the 563,000 LDS church members in Chile. Key Achievement: Analyzed program and presented findings to executive level LDS Church authorities for improvement.



Imagine Learning

• United States
• E-Learning Providers
• 700 & Above Employee

• Technical Support

  • Sep 2016 - Jan 2018

  Worked with a team to handle technical support & general customer care cases. Implemented conflict resolution and deep listening to defuse frustrated customers and solve problems.Key Achievement: Within 4 months, achieved highest score on the team for overall performance to win “Tech of the Month” award. Worked with a team to handle technical support & general customer care cases. Implemented conflict resolution and deep listening to defuse frustrated customers and solve problems.Key Achievement: Within 4 months, achieved highest score on the team for overall performance to win “Tech of the Month” award.



National Sinus Institute

• Customer Relations Specialist

  • Sep 2015 - Sep 2016

  Fielded patient inquiries and phone calls, managing their appointments and resolving billing/insurance frustrations. Key Achievement: Designed a plan to call inactive patients and created over $100,000 of revenue through reactivations Fielded patient inquiries and phone calls, managing their appointments and resolving billing/insurance frustrations. Key Achievement: Designed a plan to call inactive patients and created over $100,000 of revenue through reactivations



The Church of Jesus Christ of Latter-day Saints

• United States
• Religious Institutions
• 700 & Above Employee

• Missionary

  • Jun 2013 - Jul 2015

  2 year Service and Proselyting missionary. Served in various leadership and management positions, managing groups of 10-200 missionaries. Achieved advanced fluency in Spanish and utilized interpersonal skills to serve members of the church and others interested in learning about it. Completed weekly service projects ranging from manual labor to organized job searches and English lessons. 2 year Service and Proselyting missionary. Served in various leadership and management positions, managing groups of 10-200 missionaries. Achieved advanced fluency in Spanish and utilized interpersonal skills to serve members of the church and others interested in learning about it. Completed weekly service projects ranging from manual labor to organized job searches and English lessons.



Digiplex Cinema Center

• Customer Service Representative

  • Dec 2012 - Jun 2013