Head Office Manager/Training & Compliance

• Dec 2020 - Present

Office Manager

• Sep 2019 - Dec 2020

Student

• Sep 2018 - May 2019

A nine month course developing IT and office skills as well as gaining insight to the business world through; Business communication, Management information systems, Digital Marketing and Business environment.IT Skills- Advanced Level Microsoft Office- Excel; with the ability to problem solve using IF statements, Lookup tables and other advanced formulas- Access; with the ability to run queries, write reports and create forms- Word; being able to input mail merge contents and complete documents using its tools effectively- PowerPoint; with the ability to create professional presentations including the use of slide master and animationsBusiness Skills- Different types of verbal and non-verbal communication such as report writing, letter writing and minute taking- Ability to monitor and forecast utilising management information systems, including processing systems and methods, legal issues, decision support systems- The use of SWOT, SLEPTE and PESTEL for business analysis- Financial report writing skills, including an analysis of the FTSE 100, financial markets and the effects of leadership- Project Management skills, which include research, internal and external implications, reporting and working within a teamMarketing Skills- Online marketing methods, Customer Relationship Management (CRM), Search Engine Optimisation (SEO), Pay Per Click (PPC), Mobile Marketing, Content Marketing, Google Analytics and Cloud Computing- Google Digital GarageAdministrative Skills- Keyboarding at 67 WPM- Shorthand at 80 WPM- Professional telephone skills- Minute taking, itineraries, invoices, audio and proof reading

Personal Assistant

• Jun 2018 - Sep 2018

Selling mower parts, doing stock take, ordering new stock as well as organising the MD's calendar and business trips including booking hotels and flights for him. Selling mower parts, doing stock take, ordering new stock as well as organising the MD's calendar and business trips including booking hotels and flights for him.