Regional Director of Channel Sales - Blue Label Program

• Oct 2020 - Present

With over 20 years of telecom experience my goals have always remained simple; be responsive, understand the customers business in order to personalize the journey across multiple channels. I hold myself accountable by becoming the subject matter expert supported by my team then enabling through training and development. As a trusted advisor I can build solutions that tie together Unified Communications, Conversational API’s, Contact Center, and Analytics to build on employee productivity and the customer experienceBuilding a hybrid white label program, we are calling Blue Label though MSP’s, VAR’s, and Traditional Partners. Proactively assessing and validating partner needs on an ongoing basis to support and enhance the program. Partner development and training for our expanded product sets: MS Teams, Omni Contact Center, CRM Integration, Mobility, Collaboration and ability to develop using our API Integrations. Partner reinforcement to ensure compliance of service, support, and sales management in accordance with T3/Nexogy's SLA process

Regional Channel Manager

• Jan 2018 - Feb 2020

Building channel teams though proactively assessing and validating partner needs on an ongoing basisPartner development and training: CPaaS, UCaaS, CCaaS, SaaS, Mobility, Web Collab and API Integrations Developed working relationships with MSP, VAR, and traditional/ referral partnersCoordinates the involvement between technical support, implantation, and management to meet partner performance and expectations. Managing potential channel conflict, proactively recruits partners, training indirect sales teams and implementing strategic solutions in technology related businesses

Regional Channel Manager

• Apr 2015 - Jan 2018

Channel Development Specialist working with MSP, VAR, and traditional/ referral partnersContinue training and learning partner development CPaaS, UCaaS, CCaaS, Mobility and IntegrationsPlanner/ Leader - Managing channel conflict, increasing revenue, training indirect sales teams Implementing strategic solutions in technology related businessesBuilding highly performing channel teams, accelerating referral flow, and winning new clients. Channel Development Specialist working with MSP, VAR, and traditional/ referral partnersContinue training and learning partner development CPaaS, UCaaS, CCaaS, Mobility and IntegrationsPlanner/ Leader - Managing channel conflict, increasing revenue, training indirect sales teams Implementing strategic solutions in technology related businessesBuilding highly performing channel teams, accelerating referral flow, and winning new clients.

Manager Channel Sales - East

• Nov 2011 - Apr 2015

Channel Development Specialist • Planner • Leader Building highly performing channel teams, managing channel conflict, increasing revenue, training indirect sales teams and implementing strategic solutions in technology related businesses. Channel Development Specialist • Planner • Leader Building highly performing channel teams, managing channel conflict, increasing revenue, training indirect sales teams and implementing strategic solutions in technology related businesses.

Manager Business Development

• 2009 - 2011

OnCall Telecom partners with existing IT and phone system support companies allowing them to bundle voice and data solutions with their existing services. OnCall Telecom partners with existing IT and phone system support companies allowing them to bundle voice and data solutions with their existing services.

Channel Manager

• 2007 - 2009

• Developed and maintained network of agents.• Proficiently generated new business by developing accounts, accelerating referral flow, and winning new clients.• Leader and mentor for new Sales Representatives.• Achieved “President’s Club” 2004- 2005. Ranked in top 5% vs. peers, including 300+ Account Representatives.• Exceeded quota over 100% of sales for 2004 and 2005.• Delivered expertise to generate new business by developing existing accounts, encouraging referrals, and creatively engaging prospective clients

Senior Account Manager

• 2000 - 2007