Melissa Goss, MHA

Chief Operating Officer at Coastal Cardiology, A Medical Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
San Luis Obispo, California, United States, US

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Credentials

  • Healthcare Implementation Manager
    -

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Chief Operating Officer
      • Feb 2018 - Present

      Chief Operating Officer of Coastal Cardiology, A Medical Corporation.

    • Practice Operations Administrator/EHR Systems Manager
      • Jun 2012 - Present

      Practice Operations Administrator/EHR Systems Manager. Coastal Cardiology, A Medical Corporation is the largest cardiology group in San Luis Obispo county. Administrator of the business office (in-house billing, accounts receivable, authorizations and medical records departments), clinical operations administration (RN, technologist, MA and reception departments), as well as the day to day business operations of the medical corporation. Also responsible for the supervision and control of the electronic health record (eClinicalWorks) operations for the corporation.

    • EHR Training & Implementation Specialist/Project Management/Medical Billing
      • Jun 2002 - May 2012

      MMS of SLO (June 2002 to September of 2011)Pioneer in the electronic health records industry in SLO. Assisted practices in choosing an EMR/EHR, implementation, go-live support as well as assisting clients in the practice management and billing on their choice of EHR's. MMS had clients with eClinicalWorks, SOAPWARE, Practice Fusion, Office Ally Practice Mate, NextGen, PrimeClinical, Med 3000, Praxis, SpringCharts, Stenocharts and others.* MMS moved its electronic medical records training and implementation department to Global Healthcare Solutions in September 2011.GHS (September of 2011 to May 2012)Sister company to Medical Management Strategies, where I worked for many years prior. GHS staff learned systems to assist clients in their choice of EHR's. Specialized in implementations, supplemental training and rescues of EHR adoptions. EHR's serviced: eClinicalWorks, SOAPWARE, Practice Fusion, Adaptamed, NextGen, PrimeClinical, Med 3000, Praxis, SpringCharts, Stenocharts, eMD's and others.During my time at GHS, their affiliation with CAL HIPSO allowed them to help several practices attain Meaningful Use and receive incentive payments. For those offices not affiliated with CAL HIPSO, they offered meaningful use consulting services.

    • Back Office Supervisor/UR/Billing
      • Jan 1999 - Jun 2002

      I started out at FPA of SLO as a front office receptionist. Through my years of employment there I was promoted to the Utilization Review (referral coordinator), charge entry/billing position and then finally back office supervisor where I worked until Dr. Gallagher closed his private practice in 2002. I started out at FPA of SLO as a front office receptionist. Through my years of employment there I was promoted to the Utilization Review (referral coordinator), charge entry/billing position and then finally back office supervisor where I worked until Dr. Gallagher closed his private practice in 2002.

    • Front and Back Office Medical Assistant
      • Jan 1993 - Jan 1999

      Dr. Earl S. Pearson hired me in 1993 without experience in the medical field. He and his staff trained me onsite as a medical receptionist and back office assistant. I assisted in dermatological procedures as well as MOHS surgery. I was also in charge of ordering, promoting and selling the dermatological product line. Dr. Earl S. Pearson hired me in 1993 without experience in the medical field. He and his staff trained me onsite as a medical receptionist and back office assistant. I assisted in dermatological procedures as well as MOHS surgery. I was also in charge of ordering, promoting and selling the dermatological product line.

Education

  • University of Southern California
    Executive Master of Healthcare Administration, Health Administration
    2015 - 2017
  • University of Phoenix
    Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
    2013 - 2015
  • University of Phoenix
    Associate of Arts (A.A.), Health Care Administration/Medical Records
    2011 - 2013
  • Santa Monica College
    Implementation Manager Certificate, HIT Professional - Implementation Manager
    2011 - 2012
  • Porterville College
    General Education
    1989 - 1990
  • Monache High School
    HIgh School Diploma, General Education
    1982 - 1986

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