Experience

Alexanian Carpet, Flooring & Window Covering

• Canada
• Retail
• 1 - 100 Employee

• Sales Professional

  • Jun 2023 - Present



Honey Canada

• Greater Toronto Area, Canada

• Assistant Buyer

  • Apr 2022 - Jun 2023

  - Support the head buyer with all procurement-related tasks such as selecting the right product mix, managing purchase orders, monitoring inventory, preparing budgets and providing administrative support - Develop and implement buying strategies to drive business growth and profitability amongst three clothing categories (denim, pants, shorts) - Compile product performance and in-season sales analysis for recommended repeats, consolidations, markdowns and RTVs across all retail stores - Conduct product knowledge presentations to 12 retail stores to educate sales associates on product features and benefits - Proven track record of driving sales and profitability while maintaining optimal inventory levels Show less



Melanie McLean Agency

• Retail Apparel and Fashion
• 1 - 100 Employee

• Account Executive Sales Representative

  • Jan 2021 - Apr 2022

  Ontario Sales Representative - European Womenswear - YAYA, Yerse, White Stuff - Successfully building and managing three European womenswear within the Canadian market - Developing, maintaining and expanding relationships with customers in Ontario (Account penetration) - Constantly prospecting new accounts to further develop brands in Ontario - Support and work with customers closely to efficiently facilitate their product purchases Ontario Sales Representative - European Womenswear - YAYA, Yerse, White Stuff - Successfully building and managing three European womenswear within the Canadian market - Developing, maintaining and expanding relationships with customers in Ontario (Account penetration) - Constantly prospecting new accounts to further develop brands in Ontario - Support and work with customers closely to efficiently facilitate their product purchases



Andrews

• Canada
• Retail
• 1 - 100 Employee

• Marketing & Ecommerce Assistant

  • Jun 2020 - Oct 2020

  - Daily use of Shopify for marketing merchandise using SEO optimization and data analytics- Achieved record sales online during Covid-19 period by analyzing e-commerce performance to adjust marketing and merchandising efforts to drive sales - Responsible for website content, client outreach and creative development - Online strategic development and marketing initiatives - Create online product and collections around seasonal buys to drive sales- Assisted in transition to new website by rebranding, developing tags and filters to ease online customer shopping experience and developing campaigns- Daily content creation and management Show less

• Buying & Ecommerce Assistant

  • Jan 2020 - Jun 2020

  - Supported head buyer with procurement-related tasks including analyzing seasonal sales trends, building forecast models and building model inventory positions- Reconciled vendor purchase orders to invoices received - Assisted with ecommerce by uploading product and merchandising online - worked with vendors to secure digital assets- Store-to-store merchandise transfers based on sales trends- Created brand guides and look-books to keep all associates' product knowledge up-to-date Show less



Alexanian Carpet, Flooring & Window Covering

• Canada
• Retail
• 1 - 100 Employee

• Accounting Assistant

  • Apr 2019 - Sep 2019

  - Managed daily bank statements and cash reconciliation - Reconciled vendor purchase orders to invoices received - Inventory and sales analysis for 20 locations - Assisted in implementation of a new CRM tool for sales associates and management follow up digital inquiries - as a result the average response time improved by 84%, and closing percentage from digital inquiries increased by over 50% - Managed daily bank statements and cash reconciliation - Reconciled vendor purchase orders to invoices received - Inventory and sales analysis for 20 locations - Assisted in implementation of a new CRM tool for sales associates and management follow up digital inquiries - as a result the average response time improved by 84%, and closing percentage from digital inquiries increased by over 50%



The McEwan Group

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Hostess

  • Mar 2018 - Jan 2019

  - Learned how to problem solve quickly under pressure - Followed Forbes standards of greeting and directing guests through restaurant and hotel - Managed high traffic dining room and patio seating for one of Toronto's top restaurants catering to a discerning clientele - Built and maintained professional relationships with VIP guests - Trained new team members - Learned how to problem solve quickly under pressure - Followed Forbes standards of greeting and directing guests through restaurant and hotel - Managed high traffic dining room and patio seating for one of Toronto's top restaurants catering to a discerning clientele - Built and maintained professional relationships with VIP guests - Trained new team members



Stuart Weitzman

• United States
• Retail
• 300 - 400 Employee

• Sales Lead

  • Jan 2017 - Sep 2017

  - Promoted to Salesfloor Captain – designed monthly sales goals and workshops to improve both personal drive and product knowledge on the sales floor - Was consistently one of the top sales associates each month - Trained new team members to promote professional work standards and to use proprietary CRM software - Built and developed customer relationships – enhanced ability to repair and reverse negative customer experiences - Perfected my time management skills by managing my own job and sales goals on top of Salesfloor captain role and responsibilities Show less



KNAR Jewellery Ltd.

• Canada
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Operations Assistant

  • Jun 2015 - Aug 2016

  - Created and maintained new and existing customer relationships - Met the needs of clients by solving their jewelry problems and finding and executing a personal solution to build brand loyalty and total customer satisfaction - Maintained spotless showroom appearance and changed showroom pricing on a weekly basis - Differentiated brands within the showroom by creating distinct boutiques within a boutique concept - Organized promotional events for VIP clients - Created and maintained new and existing customer relationships - Met the needs of clients by solving their jewelry problems and finding and executing a personal solution to build brand loyalty and total customer satisfaction - Maintained spotless showroom appearance and changed showroom pricing on a weekly basis - Differentiated brands within the showroom by creating distinct boutiques within a boutique concept - Organized promotional events for VIP clients



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Jun 2013 - Jan 2014

  - Learned how to operate efficiently in a high-traffic area while maintaining and promoting a good customer experience - Exceeded up-selling goals week-in and week-out (both sales promotions and new products) - Created a positive and welcoming atmosphere for customers - Consistently maintained highest ticket sales - Achieved Starbucks "Genuine" Award - Achieved Starbucks "Considerate" Award - Learned how to operate efficiently in a high-traffic area while maintaining and promoting a good customer experience - Exceeded up-selling goals week-in and week-out (both sales promotions and new products) - Created a positive and welcoming atmosphere for customers - Consistently maintained highest ticket sales - Achieved Starbucks "Genuine" Award - Achieved Starbucks "Considerate" Award