Carlos Sousa

Regional Sales Manager at Rowmark
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Contact Information
us****@****om
(386) 825-5501
Location
Vila Nova de Famalicão, Braga, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English -
  • Spanish -
  • French -

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Roberto De Grandis

I now Carlos since 2004. Always responsible, kind and fair. Extremely competent professional with a lot of experience on customer service and sales. thank you Carlos for being part of my professional network and a good friend.

Chris West

Carlos is an extremely knowledgeable individual and an extremely valuable asset to Rowmark with his extensive knowledge and background in engraving and sign making. Carlos is just as great to work with as he is a mentor to learn from and I recommend him highly.

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Credentials

  • Authorized Rhino Trainer
    McNeel
    Sep, 2007
    - Nov, 2024
  • RhinoGold Certified Trainer
    TDM Solutions, SL
    May, 2012
    - Nov, 2024

Experience

    • United States
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Regional Sales Manager
      • Sep 2016 - Present

      - Build and grow profitable sales of Rowmark products- Provide sales support and technical service to distributors- Work with Rowmark’s internal support team (distributor service, shipping, purchasing,etc, as necessary) to build sales and resolve issues, as needed - Build and grow profitable sales of Rowmark products- Provide sales support and technical service to distributors- Work with Rowmark’s internal support team (distributor service, shipping, purchasing,etc, as necessary) to build sales and resolve issues, as needed

    • Portugal
    • IT Services and IT Consulting
    • Owner
      • Jan 2012 - Present

      3D software, prototyping and reverse engineering solutions.Consulting and Training. Lasers and Routers. 3D software, prototyping and reverse engineering solutions.Consulting and Training. Lasers and Routers.

    • Portugal
    • Education Management
    • Mentor
      • 2012 - Present

      Trainer and mentor for this "Knowledge Space". Establishing partnerships for relevant training and knowledge sharing activities. Trainer and mentor for this "Knowledge Space". Establishing partnerships for relevant training and knowledge sharing activities.

    • Portugal
    • Education Administration Programs
    • 1 - 100 Employee
    • Trainer / Consultant
      • Jan 2016 - Present

      Trainer and consultant, based on the partnership between "Conceitos Sólidos" and "People & Skills" Trainer and consultant, based on the partnership between "Conceitos Sólidos" and "People & Skills"

    • Portugal
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Export Manager
      • Apr 2015 - Jan 2016

      In charge of Distribution Channel Management and International Training In charge of Distribution Channel Management and International Training

    • United States
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Europe Sales Representative
      • May 2013 - Apr 2015

      - Develop Rowmark’s international sales (Mediterranean Europe, Middle East, Africa and India) by direct contact with international distributors and customers- Build sales programs through professional account management that ensures world-class service to Rowmark’s distributors and customers- Promote Rowmark products, expand distribution channels, and influence key buyers and specifiers through product education and training- Seek distribution opportunities that will enable customers to purchase and receive Rowmark products or services in a timely manner- Endear distributors and customers with a focus on protecting Rowmark’s brands in the marketplace

    • Spain
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • PT Branch Solutions Manager (Portugal & North Africa)
      • Oct 2008 - Sep 2011

      - Support current portfolio with any actions that the dealers or customers may require.- Search or define new markets or dealers.- Collaborate in doing market research about evolution in purchase motivation and habits by spending at least 50% of their time with end user.- Gather and transfer information on competition and any change that may arise in market which may affect company sales.- Keep CRM System (Salesforce) updated with right sales leads and prospects.- Ensure market information obtained in activities with partners or end users is delivered to communication manager for their appropriate treatment.- Analyze possible improvement in business solutions.- Attend exhibitions of the sector to promote products of the company.- Organize Roland DG Academy and Roland Demo Tour Activities.- Train dealers according to the needs arisen because of new products or solutions released.- Train end users according to the needs arisen because of new products or solutions released (Roland Academy) and take part in itinerant courses for potential end users (Roland Academy Tour).- Analyze possible improvement in business solutions. Act proactively looking for innovation and excellence, with costumer centricity.- Responsible for creative room good condition and optimum exhibition of products and solutions: Creative Center- Prepare demonstrations and activities in the creative room for dealers, costumers and future customers.- Take care of testing new media to create new profiles.Issue reports as requested by management with regard to visits, sales, products, competition promotional activities or any change that may arise in market which may affect company sales in the activity.- Issue reports as requested as requested by management with regard to visits, sales, products, competition promotional activities, etc.

    • Machinery Manufacturing
    • 1 - 100 Employee
    • Head of Tech Support
      • Sep 1996 - Sep 2008

      MPP, Lda has been the Exclusive Gravograph's Distributor (www.gravograph.com) for Portugal since 1996.My position made me responsible of every technical aspect of promoting the equipment, selling it and it’s after sales support.This included, demonstrating the whole range of machine, producing samples, testing materials and accessories, translating all kinds of documents and software, installing, training and after sales support. MPP, Lda has been the Exclusive Gravograph's Distributor (www.gravograph.com) for Portugal since 1996.My position made me responsible of every technical aspect of promoting the equipment, selling it and it’s after sales support.This included, demonstrating the whole range of machine, producing samples, testing materials and accessories, translating all kinds of documents and software, installing, training and after sales support.

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Trainer
      • 1994 - 2000

      Trainer for CAD (AutoCAD) and Microsoft Office Trainer for CAD (AutoCAD) and Microsoft Office

    • Trainer
      • 1995 - 1997

      AutoCAD, 3D Studio, Corel Draw, Microstation, Microsoft Office AutoCAD, 3D Studio, Corel Draw, Microstation, Microsoft Office

    • CAD & GIS Technician
      • Apr 1994 - Sep 1996

      Microstation, SiteWorks, InRoads, ModelView and Iras Microstation, SiteWorks, InRoads, ModelView and Iras

    • CAD Expert
      • Oct 1992 - Apr 1994

      CAD Management (PC-Bat, Microstation, AutoCAD) CAD Management (PC-Bat, Microstation, AutoCAD)

    • CAD Operator
      • Sep 1988 - Jul 1991

      PC-Bat, AutoCAD PC-Bat, AutoCAD

Education

  • Escola Superior Artística do Porto
    3 Years attendance, Arquitecture
    1991 - 1994
  • Evolui
    CCP, Training
    2012 - 2012
  • Soares dos Reis
    High School, Design
    1988 - 1991
  • Cambridge School - Oporto
    First Certificate in English, English Language
    1987 - 1990
  • Alexandre Herculano
    1983 - 1988

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