Kelsea Renz

Marketing And Business Development Coordinator at MOBILITY Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Chinese Limited working proficiency

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Marketing And Business Development Coordinator
      • Sep 2022 - Present

      Responsible for developing, recommending, and implementing the Credit Union’s marketing strategy through marketing efforts and business development efforts. Act as an innovative, creative thinker and promote ideas that will help differentiate the business from its competitors and. Be responsible for day-to-day creation, development, production, and distribution of Credit Union communications through various channels. Responsible for developing, recommending, and implementing the Credit Union’s marketing strategy through marketing efforts and business development efforts. Act as an innovative, creative thinker and promote ideas that will help differentiate the business from its competitors and. Be responsible for day-to-day creation, development, production, and distribution of Credit Union communications through various channels.

    • United States
    • Insurance
    • 700 & Above Employee
    • Claim Associate
      • Dec 2018 - Sep 2022

      Employ problem solving, deductive and inductive reasoning, and technical knowledge to guide customers through the auto claims process. Utilize organizational and interpersonal skills to reach out to our customers to solve issues in a professional and timely manner. Act as my team’s liaison to the Employee Engagement team, building relationships cross-functionally to support internal engagement activities. Employ problem solving, deductive and inductive reasoning, and technical knowledge to guide customers through the auto claims process. Utilize organizational and interpersonal skills to reach out to our customers to solve issues in a professional and timely manner. Act as my team’s liaison to the Employee Engagement team, building relationships cross-functionally to support internal engagement activities.

    • United States
    • Retail
    • 700 & Above Employee
    • Insights Analyst
      • Jul 2017 - Oct 2018

      Identify opportunity gaps relating to customer needs and current offerings. Compile research needs to generate insights to bridge those gaps and drive actionable business decisions and category growth. Selected as one of three associates for a short-term team tasked with leading the business in growth and development. Employ rapid learning within the task force in piloting several strategic initiatives, including implementation of Orchard’s first gift registry, hiring specialists for store-level local outreach, and building a membership program for our services. Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Marketing Intern
      • Jan 2017 - May 2017

      Imparted insight for various marketing projects, including press releases, redesign of sales materials and a minor marketing campaign, for a financial software provider dedicated to developing superior software products to small-and medium-sized financial institutions. Imparted insight for various marketing projects, including press releases, redesign of sales materials and a minor marketing campaign, for a financial software provider dedicated to developing superior software products to small-and medium-sized financial institutions.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Managing Editor
      • Aug 2016 - May 2017

      Helped the editor to train and manage the yearbook staff. Found and assigned content, then edited stories as they were submitted. Helped plan and design layout. Helped fix problems before and as they arose. Helped the editor to train and manage the yearbook staff. Found and assigned content, then edited stories as they were submitted. Helped plan and design layout. Helped fix problems before and as they arose.

    • United States
    • Insurance
    • 700 & Above Employee
    • Strategic Resources Summer Intern
      • May 2016 - Aug 2016

      Compared customer interactions on Twitter by State Farm and its competitors, both direct and indirect. Looked at the presence of banks and insurers across all major social media platforms. Provided additional support and manpower to the Competitive Intelligence team by completing ad hoc assignments on an as-needed basis. Compared customer interactions on Twitter by State Farm and its competitors, both direct and indirect. Looked at the presence of banks and insurers across all major social media platforms. Provided additional support and manpower to the Competitive Intelligence team by completing ad hoc assignments on an as-needed basis.

  • Missouri Walnut, LLC
    • Neosho, Missouri
    • Marketing Coordinator
      • May 2015 - May 2016

      Researched new markets in each state and worked with the sales team to contact potential new customers found through said research. Was hired part-time following an internship period to create and manage an employee newsletter and assist with human resources research projects. Researched new markets in each state and worked with the sales team to contact potential new customers found through said research. Was hired part-time following an internship period to create and manage an employee newsletter and assist with human resources research projects.

  • Pittsburg State Collegio
    • Pittsburg, Kansas
    • Editor in Chief
      • Aug 2014 - May 2015

      Managing editor, then editor-in-chief, of school newspaper. Hired, trained, and managed a full newspaper staff of approximately 15 reporters, photographers, designers, and editors. Worked as liaison between student publications and school and community leaders. Found and assigned content for each paper and helped write and edit as needed. Facilitated the planning and design of each week's paper. Proofed all pages before sending them to print. Managing editor, then editor-in-chief, of school newspaper. Hired, trained, and managed a full newspaper staff of approximately 15 reporters, photographers, designers, and editors. Worked as liaison between student publications and school and community leaders. Found and assigned content for each paper and helped write and edit as needed. Facilitated the planning and design of each week's paper. Proofed all pages before sending them to print.

Education

  • University of North Texas
    Master of Business Administration - MBA, Marketing
    2021 - 2023
  • Pittsburg State University
    Bachelor of Business Administration (BBA), International Business, Marketing, Communication
    2013 - 2017
  • Baylor University
    Bachelor of Science (B.S.), Biochemistry
    2011 - 2013
  • Midwestern State University
    N/A, Calculus 1
    2010 - 2010

Community

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