Chia Cheng Xi

IT Adminstrator at Workato
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Contact Information
us****@****om
(386) 825-5501
Location
SG
Languages
  • English Native or bilingual proficiency
  • Chinese Full professional proficiency

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Bio

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Credentials

  • Jamf Certified Associate
    Jamf
    Feb, 2021
    - Nov, 2024
  • Automotive Maintenance
    Workforce Singapore

Experience

  • Workato
    • United States
    • Software Development
    • 700 & Above Employee
    • IT Adminstrator
      • Dec 2021 - Present

      Covering L1,L2 and L3 problemsMaintaining and Implementing JAMF and JAMF-related solution -Patching Management for OS and application -Partial Zero Touch Provisioning -Creating Package and Script for Application and OS ManagementMaintaining Security System such as Zscaler, SentinelOne and ZeroFox -Managing Security Threats resulting from the Security Alert -Managing and Implementing Zscaler DLP Policies -Managing SentinelOne DLP Policies -Managing Threat Intelligence resulting from ZeroFoxSetting up and Maintaining Network and AV equipment in Physical officeAsset Management Tool Implementation; Asset Panda and migrate to Jira InsightWorkato Guru - Certified on Automation I/II and Implemented solutions using Workato

    • Business System Analyst
      • Nov 2020 - Dec 2021

      -Implemented identity and access management through the organisation-Automating Internal Business Processes-Handling IT Automation

  • Grab
    • Singapore
    • Software Development
    • 700 & Above Employee
    • Information Technology Support Assistant
      • May 2019 - Oct 2020

  • Prudential Assurance Company Singapore
    • Singapore
    • Financial Services
    • 700 & Above Employee
    • IT Support Specialist
      • Jul 2017 - Oct 2017

      Handling basic computer issuesDeploying new computer to End users

    • IT Support Specialist
      • Jul 2017 - Oct 2017

    • IT Support Specialist
      • Jul 2017 - Oct 2017

  • Ministry of Manpower
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Survey Collection Officer
      • Jul 2016 - Sep 2016

Education

  • Embry-Riddle Aeronautical University
    Bachelor’s Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
    2015 - 2016
  • Ngee Ann Polytechnic
    High School, Computer Engineering
    2008 - 2011

Community

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