Terri Pickard

Receptionist Customer Service at Thermotron Industries
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Contact Information
us****@****om
(386) 825-5501
Location
Holland, US

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Experience

    • United States
    • Machinery Manufacturing
    • 100 - 200 Employee
    • Receptionist Customer Service
      • Aug 2014 - Present

      Holland, Michigan. USA

    • Temporary Secretary
      • Mar 2014 - Mar 2014

      Holland, MI Greeted public Worked on weekly bulletin and announcements Answered phone

    • CSR
      • Sep 2013 - Nov 2013

      Made outbound calls to new Medicaid insurance customers, signed new customers up for medical insurance.

    • Customer Service Representative
      • Oct 2002 - Sep 2010

      Zeeland, MI ~ Conferred with customers by telephone ~ Took and entered orders using a PC ~ Compared merchandise requisitions with complaints ~ Prepared paperwork for credits.

    • Store Manager
      • Nov 1998 - Sep 2002

      Holland, MI ~ Sent out packages via UPS, FedEx, and US Mail ~ Used copier and fax machine to complete customer orders ~ Sorted daily mail and placed it in the mailboxes of customers ~ Cashed out register and made all deposits ~ Trained new employees

    • United States
    • Retail
    • 700 & Above Employee
    • Department Lead
      • Nov 1995 - Nov 1998

      Holland, MI ~ Set product according to plan ~ Stocked department with product ~ Set ad according to sale ~ Customer Service ~ Worked at maintaining communication with department employees.

Education

  • Thompson M-Tec
    Certificate, Office Expert
    2012 - 2013

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