Experience

Xikar

• Tobacco Manufacturing
• 1 - 100 Employee

• Account Manager

  • Nov 2009 - Present

  • Account Management for Midwest and Southeast accounts and International customers in Asia-Pacific region and South America • Responsible for 100% of business development for an assigned category of customers as well as sales support for field reps and sales for all accounts in assigned territory • Quickly and effectively solve customer challenges, problems and issues in line with our goal of an Extraordinary Customer Experience. • Sales presentations and customer service over the phone, via email and in-person at trade shows and events. Show less



Compdata Surveys & Consulting

• United States
• Human Resources Services
• 1 - 100 Employee

• Inside Sales Representative

  • Mar 2003 - Sep 2009

  Inside sales of wage and benefit data, utilizing CRM program, contacting B and C-level executives via phone, email and fax. • Consistently achieved and exceeded sales and activity goals for new business acquisition set by management and was always in the top 10% in sales. • Selected by management to personally handle top accounts and problem accounts due to excellent customer rapport, thus saving many large accounts and increasing sales figures with current clients • Selected by management for project to work with clients to increase the quality of the data produced, single-handedly earning a bonus due to exceeding the goal set—a company first. Show less



Lewer Companies

• United States
• Insurance
• 1 - 100 Employee

• Marketing Services Unit Manager

  • Sep 2005 - Jul 2009

  • Managed all functions of the marketing department for national insurance agency, creating marketing campaigns, execution of direct mail campaigns and telemarketing campaigns to acquire new business on a national level, tracking and reporting on marketing and sales activity. • Managed CRM program, including importing and exporting, creating custom reports, custom fields and views, and segmentation of the database for targeted marketing purposes. • Improved the functionality of the CRM program by over 50% by fully implementing the sales and marketing modules Show less