Customer Solutions Coordinator

• Nov 2022 - Present

Senior Customer Solutions Specialist

• Oct 2021 - Nov 2022

Customer Solutions Specialist

• Jun 2019 - Apr 2022

Graphic Designer

• Aug 2015 - Present

- Develop design assets while maintaining consistency for 100+ companies in a fast-paced environment - Administer production requirements to support standards of quality within deadlines - Execute marketing campaigns and create print and digital collateral for small businesses and corporate companies - Develop design assets while maintaining consistency for 100+ companies in a fast-paced environment - Administer production requirements to support standards of quality within deadlines - Execute marketing campaigns and create print and digital collateral for small businesses and corporate companies

Marketing Assistant

• Jul 2017 - Jun 2019

- Overseen 200+ accounts and build strong relationships with clients through effective communication- Organized digital marketing and content management efforts averaging 3,000,000+ impressions monthly across all social media channels- Coordinate 3-6 conferences and bridal shows annually averaging 300 attendees per event

Marketing Intern

• Apr 2017 - Jul 2017

- Worked closely with Marketing and Sales Director on marketing, advertising, and promotional activities - Handled range of duties including operational activities, meeting scheduling, and correspondence with Executive team - Worked independently and within a team on special and ongoing projects

Marketing Consultant

• Jan 2018 - Apr 2018

- Conceptualized tactics to identify targeted demographics and beneficial B2B relationships - Introduced marketing strategies and brand style guidelines to engage target audiences - Reviewed marketing proposals with executives and designer in order to sustain brand identity - Conceptualized tactics to identify targeted demographics and beneficial B2B relationships - Introduced marketing strategies and brand style guidelines to engage target audiences - Reviewed marketing proposals with executives and designer in order to sustain brand identity

Store Associate

• May 2017 - Dec 2017

- Handled the tasks of offering outstanding customer service by extending help in locating required goods - Performed responsibilities of organizing and maintaining the floor in a first-rate visual presentation - Performed responsibilities of maintaining friendly and professional behavior with customers and co-workers - Handled the tasks of offering outstanding customer service by extending help in locating required goods - Performed responsibilities of organizing and maintaining the floor in a first-rate visual presentation - Performed responsibilities of maintaining friendly and professional behavior with customers and co-workers

Markdown Associate

• Mar 2017 - Dec 2017

- Drove sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge - Ensured merchandise pricing is complete and accurate, and generate all markdown reports for the store - Assisted in conducting audits of assigned areas, mark out of stocks and locate merchandise that is not priced or damaged and report to upper management as needed - Drove sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge - Ensured merchandise pricing is complete and accurate, and generate all markdown reports for the store - Assisted in conducting audits of assigned areas, mark out of stocks and locate merchandise that is not priced or damaged and report to upper management as needed

Graphic Designer

• Aug 2016 - Dec 2016

- Designed creative content in a fast-pace and dynamic environment - Worked efficiently under pressure to consistently meet deadlines and requirements - Collaborated with clients and designers to find and produce creative solutions based on the project and deadlines - Designed creative content in a fast-pace and dynamic environment - Worked efficiently under pressure to consistently meet deadlines and requirements - Collaborated with clients and designers to find and produce creative solutions based on the project and deadlines

Lindy Scholar Advisor

• Apr 2016 - Dec 2016

- Instructed mathematics to 6th through 8th graders in average groups of 3 students - Created and implemented innovative and engaging lesson plans and activities - Established mathematics competence to students, providing additional support when needed - Instructed mathematics to 6th through 8th graders in average groups of 3 students - Created and implemented innovative and engaging lesson plans and activities - Established mathematics competence to students, providing additional support when needed

Teacher

• Oct 2015 - Dec 2016

- Taught Pre-Kindergarten through 12th graders in literacy and mathematics - Executed Kumon lesson plans in a comfortable yet structured learning environment - Assessed 30+ students’ progress and work with other staff to efficiently plan and coordinate work - Taught Pre-Kindergarten through 12th graders in literacy and mathematics - Executed Kumon lesson plans in a comfortable yet structured learning environment - Assessed 30+ students’ progress and work with other staff to efficiently plan and coordinate work

Lead Graphic Designer

• Oct 2011 - Aug 2015

- Led in design, development, and implementation of graphic and production - Developed promotional materials and apparel to clients’ expectations - Trained three new graphic designer, emphasizing the importance of efficiency, time management, and quality control - Led in design, development, and implementation of graphic and production - Developed promotional materials and apparel to clients’ expectations - Trained three new graphic designer, emphasizing the importance of efficiency, time management, and quality control