Experience

Northshore Technical Community College (NTCC)

• United States
• Education Management
• 100 - 200 Employee

• Associate Provost of Academics and Transfer Pathways

  • Feb 2022 - Present

  Lead the college as Divisional Dean of Academic Studies, accreditation liaison, and chief articulation officer. Oversee accreditation and compliance, planning and institutional effectiveness, student learning initiatives, strategic planning, and international programming. Develop and maintain transfer articulation agreements and pathway programs.

• Associate Provost of Planning and Academic Initiatives

  • Oct 2018 - Feb 2022

  Served as the chief compliance and institutional effectiveness officer. Led the college towards successful achievement of SACSCOC candidacy and initial accreditation status in 2020. Oversaw the development of the 2020-2025 College Strategic Plan. Developed and maintained the institutional effectiveness plan and student achievement metrics in compliance with SACSCOC standards. Developed and managed the Teaching and Learning Center and Faculty Advising Model. Provided oversight for the transition of Library Services towards a Learning Commons model. Co-Chaired, and led the development of, the College's initial Diversity, Equity, and Inclusion Committee. Managed the college-wide textbook adoption process and institutional relationship/agreement with bookstore and textbook partners.

• Interim Associate Provost of Academics

  • May 2018 - Oct 2018

  Led the college, on an interim basis, as the Divisional Dean of Academic Studies while maintaining responsibilities as Assistant Programs and Assessment.

• Assistant Provost of Programs and Assessment

  • Jul 2017 - May 2018

  Served as chief compliance officer and supported accreditation functions of the college. Developed and managed the Faculty Advising Model (FAM) and Advising Week. Managed dual-enrollment and cross-enrollment programming and data transfer. Directly oversaw the production of academic calendars, the college catalog, and other official institutional publications.

• Director of Enrollment Management

  • May 2016 - Jul 2017

  Led institution as chief admissions officer and registrar. Guided programming and efficiencies in areas of recruitment, admissions, registration, advisement, and student records. Oversaw implementation of CRM designed to track and communicate with prospective students. Developed and managed data transfer systems with university and high school partners. During tenure in this role, fall semester enrollment increased by 36%.

• Reconnect to Success Coordinator and Instructor

  • Jan 2016 - May 2016

  As a full-time faculty member, coordinated the Reconnect to Success program which serves students on academic suspension at Southeastern Louisiana University by allowing continued degree progress while also developing a plan for academic, career, and personal success. Served as an instructor for a required Student Success Pathways (SSPA 1000) course for Reconnect to Success students that emphasized student success strategies and career exploration/planning. Taught full-time course load in Spring 2016.



University of New Orleans

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Instructor

  • Aug 2018 - May 2022

  Adjunct professor within the Department of Education and Human Development. Instruction includes EDFR 6675 (Assessment in Higher Education) in spring semesters and EDFR 6705 (Quantitative and Qualitative Research Design) in fall semesters. Adjunct professor within the Department of Education and Human Development. Instruction includes EDFR 6675 (Assessment in Higher Education) in spring semesters and EDFR 6705 (Quantitative and Qualitative Research Design) in fall semesters.



Tulane University

• United States
• Higher Education
• 700 & Above Employee

• Senior Academic and Career Advisor

  • Jul 2014 - Jul 2015

  Served as the assigned academic advisor to a cohort of students. Delivered advisement on course scheduling, degree navigation, and other student success-related topics. Provided career advisement on topics related to career exploration, internships, resume building, and networking resources. (Relocated to hometown due to family health issue) Served as the assigned academic advisor to a cohort of students. Delivered advisement on course scheduling, degree navigation, and other student success-related topics. Provided career advisement on topics related to career exploration, internships, resume building, and networking resources. (Relocated to hometown due to family health issue)



Houston Community College

• United States
• Higher Education
• 700 & Above Employee

• Director of Student Development

  • Sep 2012 - Jul 2014

  Provided leadership and support to offices across HCC for academic advising, student activities, recreational sports, commencement, the first-year student experience, and the Student Services Contact Center. Administrative oversight in the following areas: the Minority Male Initiative, the Mobile GO Unit, and recruitment activities. Led the implementation of an enhanced advising program that targeted first-time-in-college student success. Administered and coordinated student involvement in College Commencement Ceremonies.



University of Houston-Downtown

• United States
• Higher Education
• 700 & Above Employee

• Associate Registrar

  • Jul 2010 - Sep 2012

  Provided management and support for Registrar Office staff and functions related to customer service, diploma processing, official transcript processing, registration, technology development, and record subpoenas. Provided management and support for Registrar Office staff and functions related to customer service, diploma processing, official transcript processing, registration, technology development, and record subpoenas.



Lone Star College

• United States
• Higher Education
• 700 & Above Employee

• Manager of Student Services

  • Nov 2008 - Jul 2010

  Managed staff and daily operations of a comprehensive enrollment services center for the following related functions: new student welcome center, admissions, registration, student records, call center, and academic advising.

• Student Services Specialist

  • Nov 2007 - Nov 2008

  Advised and assisted students on enrollment topics through a “One Stop” center. Facilitated inquiries and services related to admissions, registration, financial aid, payment, academic planning, and student records.