Kate Martin

National Human Resources Manager at Action Smart Group
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Contact Information
us****@****om
(386) 825-5501
Location
Nerang, Queensland, Australia, AU
Languages
  • English -
  • French - Partial -

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Credentials

  • Certificate III in Business
    Asset Training Australia (RTO # 31718)
    Nov, 2015
    - Nov, 2024
  • Suitably qualified person
    AMTRA Ltd
    Mar, 2013
    - Nov, 2024
  • Clinical Coach
    Writtle College
    Jul, 2010
    - Nov, 2024
  • A1 Assessor
    The College of Animal Welfare
    Mar, 2010
    - Nov, 2024
  • National Vocation in Veterinary Nursing Level 3
    Royal College of Veterinary Surgeons (RCVS)
    Aug, 2006
    - Nov, 2024
  • National Vocation in Veterinary Nursing Level 2
    Royal College of Veterinary Surgeons (RCVS)
    Aug, 2004
    - Nov, 2024

Experience

    • Australia
    • Vehicle Repair and Maintenance
    • 1 - 100 Employee
    • National Human Resources Manager
      • Nov 2020 - Present

      As a nationwide group of companies we are multifaceted with divisions of automotive hail repair, service and repair of caravans, transport, glass repair, car calibrations, mechanical and smash repairs. Across all the entities I am solely responsible managing a workforce of around 300 people, that can flex up by 200 during hail season. - Manage employees and contractors across all entities - Run the recruitment and selection process - Bridging management and employee relations by addressing demands, grievances or other issues - Compliance - Control onboarding, terminations and performance management - Assess training needs to apply and monitor training programs - Report to management and provide decision support through HR metrics - Ensure legal compliance throughout human resource management Show less

    • Australia
    • Veterinary Services
    • 1 - 100 Employee
    • Emergency Veterinary Nurse
      • Jun 2020 - Nov 2021

      - Provide exemplary customer service to owners in highly stressful situations - Triage emergency and critical patients on arrival. Make quick, educated decisions and prioritise patients based on clinical presentation - Compiling personalised care plans alongside the vet for inpatients and undertaking the care of these patients - Complete regular training courses on Emergency and Critical Care (CPR, recumbent patients, ventilating patients, anaesthetic monitoring and stress-free handling techniques) Show less

    • Australia
    • Research Services
    • Veterinary Nurse
      • Feb 2020 - Jun 2020

      - Assisted the treatment of pets that were brought in for emergency and preventative care - Provided follow up care and responded to phone and email enquiries - Trained and supervised junior and unqualified nurses - Assisted the treatment of pets that were brought in for emergency and preventative care - Provided follow up care and responded to phone and email enquiries - Trained and supervised junior and unqualified nurses

    • Canada
    • Construction
    • 500 - 600 Employee
    • Internal Recruiter
      • Feb 2020 - Feb 2020

      - Assigned the task of recruiting candidates to work in a new mining camp being built in Western Australia - Reviewed over 2000 resumes, shortlisted candidates, performed phone interviews, arranged video interviews and reference checked successful candidate - Assigned the task of recruiting candidates to work in a new mining camp being built in Western Australia - Reviewed over 2000 resumes, shortlisted candidates, performed phone interviews, arranged video interviews and reference checked successful candidate

    • Australia
    • Human Resources Services
    • 700 & Above Employee
    • Business Development Manager and Recruiter
      • Oct 2017 - Oct 2019

      - Sourced blue-collar and white collar candidates (from foreman, carpenters, electricians and labourers to administration, financial controllers and project managers) using LinkedIn, Seek Reverse Search, Indeed and through WorkPac's applicant CRM database (ChilliMax) - Completed phone screens, face-to-face interview s and reference checks for blue-collar candidates - Recruiter KPI: To call 100+ candidates, complete 10 face-to-face interviews, conduct 6 reference checks and place minimum 5 candidates per week - Business Development Manager KPI: To meet 15+ potential new and current clients and place 5 new role advertisements per week - Discussed remuneration packages, travel allowances and compiled letter of offers and employment agreements for successful candidates - Provided a great ongoing candidate experience by checking in with successful candidates weekly, performed safety interactions (over the phone) monthly and was the key point of contact for work-related injuries - Performance managed workers by conducting employment investigations, collected statements from both parties and witnesses, mediating meetings, dismissals or terminations (when required) - Compiled monthly reports regarding workplace diversity statistics for clients Show less

  • Morningside Veterinary Clinic
    • Brisbane, Queensland, Australia
    • Senior Veterinary Nurse
      • Jul 2014 - Oct 2017

      - Was promoted by the Head Vet to become the clinics Inventory Manager. Attended meetings, completed regular stock takes and placed all surgical equipment, medication and consumables orders - Worked with the Head Vet on ways to reduce excess stock, improve profitability and refine the clinics stock control processes - Assisted the Head Vet with the recruitment, interviewing and on-boarding of Veterinary Nurses - Offered professional guidance, supervision and leadership to both full-time staff members and student nurses whilst on TAFE placement Show less

  • Companion Care Vets
    • Essex, England, United Kingdom
    • Head Veterinary Nurse and Regional Manager
      • Jun 2010 - Jun 2014

      - Organised medical charts for pets and obtained all necessary information from clients. Assisted Vets and independently performed surgery when required - Facilitated the end-to-end recruitment process for approximately 20 new staff members across four clinics from 2010-2014 - Implemented Companion Care Vets first Reward & Remuneration program (based on performance). Worked with all staff members (Vets and Veterinary Nurses) to develop achievable KPIs, reviewed regularly and implemented training if required - Managed the rostering process, debt collection, banking and signed off on the P&Ls prior to being sent to Finance monthly - Re-wrote and regularly updated the clinics Policies and Procedures Manual - Created induction and onboarding programs and facilitated the performance reviews for all veterinary staff quarterly Show less

Education

  • AQI
    Diploma, Human Resources Management and Services
    2019 - 2020
  • First Aid Accident and Emergency
    HILAID001 and HLTAID003, Provide First aid and CPR
    2019 - 2019
  • Asset Training Australia
    Certificate III, Business
    2015 - 2015
  • Animal Medicines Training Regulatory Authority
    Suitably Qualified Person (SQP)
    2011 - 2013
  • Writtle University College
    A1 (equivalent to Certificate IV), Assessor (Training and Assesment)
    2008 - 2010
  • PET Health education
    NVQ 2 & 3 (Equivalent to Certificate IV), Veterinary Nursing
    2003 - 2006
  • South East Essex College
    BTEC National Diploma, Animal Science
    2001 - 2003
  • Shoeburyness high school
    1996 - 2001

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