Nancy Zhen

Career Ambassador at Northwestern Career Advancement
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Contact Information
us****@****om
(386) 825-5501
Location
Evanston, Illinois, United States, US
Languages
  • Mandarin Limited working proficiency
  • Cantonese Limited working proficiency

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Career Ambassador
      • Sep 2022 - Present

      Shadow 30+ hours of undergraduate resume reviews with peer Career Ambassador and NCA staffConduct outreach presentation for 40+ undergraduates to promote utilization of NCA resourcesModerate student and staff concerns during 30+ hours of ‘Cats Closet, employer events, and front desk shifts Shadow 30+ hours of undergraduate resume reviews with peer Career Ambassador and NCA staffConduct outreach presentation for 40+ undergraduates to promote utilization of NCA resourcesModerate student and staff concerns during 30+ hours of ‘Cats Closet, employer events, and front desk shifts

    • Compass Mentor
      • Sep 2022 - Present

      Communicate with 13 peer mentors and SES staff during weekly Team Meetings to bolster quality improvement and smooth operation of weekly workshopsFacilitate dialogue about social inclusion and college navigation on a weekly basis to 30 menteesAdvertise FGLI resources on Instagram to strengthen belonging and affinity space access to freshmenCounseled 4 freshman mentees and summarized updates with SES staff during biweekly 1:1 meetings to maintain well-being and academic performance of studentsDirected 3+ bonding events to foster intimate relationships amongst mentees and mentors

    • Co-Director of Student Recruitment
      • Sep 2022 - Present

      Consolidate 100+ emails of Evanston and Chicago high school faculty to promote outreach about student attendance for free, student-led classes on campusPresent solutions during biweekly team meetings Consolidate 100+ emails of Evanston and Chicago high school faculty to promote outreach about student attendance for free, student-led classes on campusPresent solutions during biweekly team meetings

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Client-Facing and Consulting Team Member
      • Oct 2022 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Development Intern
      • Jun 2022 - Aug 2022

      Guided 1,000 neighbors through food pantry services to serve +1,000 meals to residentsCooperated with Development Manager to publicize 160+ partners and sponsors on website through WixExpedited donor and foundation research, portfolio building, and database management on Raiser’s Edge CRM to ensure on-time fundraising of Settlement House operations Guided 1,000 neighbors through food pantry services to serve +1,000 meals to residentsCooperated with Development Manager to publicize 160+ partners and sponsors on website through WixExpedited donor and foundation research, portfolio building, and database management on Raiser’s Edge CRM to ensure on-time fundraising of Settlement House operations

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Customer Service Intern
      • Jun 2018 - Aug 2018

      Organized analysis of private information in Image Request Forms and achieved 25% increase in productivityConsulted solutions to inquiries ranging from unclaimed property to tax refunds, satisfying 30+ customers a dayDeveloped proficiency in usage of databases and financial processes with team of 10 coworkers to enable quick adaptation to technology, earning at least a ⅘ customer rating Organized analysis of private information in Image Request Forms and achieved 25% increase in productivityConsulted solutions to inquiries ranging from unclaimed property to tax refunds, satisfying 30+ customers a dayDeveloped proficiency in usage of databases and financial processes with team of 10 coworkers to enable quick adaptation to technology, earning at least a ⅘ customer rating

Education

  • Northwestern University
    Bachelor's degree, Psychology
    2021 - 2025

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