Experience

Tictag

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior VP, Partnerships and Development

  • Jan 2023 - Present

  Develop and implement company sales and marketing strategy. Create and maintain sales and marketing budget. Create and manage goals, objectives, projects and priorities Develop and implement company sales and marketing strategy. Create and maintain sales and marketing budget. Create and manage goals, objectives, projects and priorities



Plano

• Singapore
• Internet Publishing
• 1 - 100 Employee

• Head of International Business

  • Dec 2020 - Dec 2022

  Develop individual business plans for each country. Administer and develop initiatives to increase sales and market development activities. Analyze business strategies and develop improvement plans to provide appropriate growth to business. Manage all development process and ensure compliance to government policies and regulations. Develop individual business plans for each country. Administer and develop initiatives to increase sales and market development activities. Analyze business strategies and develop improvement plans to provide appropriate growth to business. Manage all development process and ensure compliance to government policies and regulations.



Warehouse Logistics Net Asia Pte Ltd

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Head Of Information Technology

  • Jan 2019 - Dec 2020

  Define processes and procedures in order to meet service level agreements Generate reports and perform data analysis Innovate and suggest improvements to improve efficiency of teams Create business continuity and disaster recovery policies and procedures Ensure that security structures are properly established. Lead corporate systems portfolio to align with the company’s overall technology, product and services strategies Lead partnerships with vendors Lead and evolve the IT Disaster Recovery planning and testing Show less



Greenwich Learning Academy

• Chengdu, Sichuan, China

• Co-Founder / Academic Adviser

  • Jan 2016 - Dec 2018

  Provide research and analysis for developing new English education programs for pre-school and grade-school children. • Provide content and curriculum development so as to rollout new program creation. • Manage team of sales, administrative and academic staff. • Setup collaborative program with National University of Singapore for childhood pedagogy. • Setup student visitation program with language schools and universities in USA, UK and Australia. • Successful implementation of Cambridge Assessment in English. Show less



RedMart

• Singapore
• Technology, Information and Internet
• 100 - 200 Employee

• Senior Manager, Customer Delivery Logistics

  • Jan 2014 - Jul 2015

  Part of management team tasked to strategize and achieve overall company supply-chain efficiency. • Manage a fleet of 50 vehicles (motorcycles, vans, trailers etc) ensuring on-time B2C deliveries island-wide. • Manage budgeting, data analytics etc. of logistics department within RedMart. • Liaise with all levels of internal departments (Finance, HR, IT, Accounts etc) and external partners (3PL, SPs) to ensure customer fulfillment. • Grew logistics team from 300 deliveries per day to 1000 deliveries per day within 9 months – growth rate of more than 300%. • Improve overall efficiency and productivity, thus achieving a targeted 99.5% delivery fulfilment. • Setup, enforced and executed costing measures that achieved 10% monthly cost savings. Show less



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Logistics & Operations Manager

  • Jul 2011 - Dec 2013

  • Set up and execution of all logistics and operational processes within Groupon Logistics. • Ensure all movement & customer fulfillment of goods within Singapore in Groupon Shop and Groupon Distribution Centre. • Manage a varied team of logistics and operational staff to ensure the above are met, along with all individual KPIs. • Liaise with all internal departments and external partners to ensure customer fulfillment. • Managed and grew a logistics team of 5 personnel to 20 personnel to provide all-rounded support to internal departments and external vendors and customers in a space of 6 months. • Setup, manage and ensured the growth of the Groupon delivery model from a volume of 4,000parcels/month to 50,000parcels/month within 6 months (133parcels/day to 1,666parcels per day). Show less



Brandsfever Pte Ltd

• Technology, Information and Internet
• 1 - 100 Employee

• Senior Business Development Manager

  • Jul 2010 - Jun 2011

  • Identify, contact, liaise and establish working relationships with multiple retail brand owners and distributors. • Responsible for the day-to-day management of a team to ensure timely internet sales presentations. • Involved in logistics of internet sales to customers, in Singapore and Asia Pacific region. • Generated turnover of $200,000 in 8 months for the new business. • Top performer in both sales and operational execution. • Identify, contact, liaise and establish working relationships with multiple retail brand owners and distributors. • Responsible for the day-to-day management of a team to ensure timely internet sales presentations. • Involved in logistics of internet sales to customers, in Singapore and Asia Pacific region. • Generated turnover of $200,000 in 8 months for the new business. • Top performer in both sales and operational execution.



Villa Investments

• Manager Realtor

  • Jul 2007 - Jun 2010

  • Exhibit and demonstrate the features and benefits of various residential properties. • Lease properties, including preparation of lease documents. • Create new business through thorough valuation of potential properties. • Consistent sales performance of S$1.5m turnover on a monthly basis. • Exhibit and demonstrate the features and benefits of various residential properties. • Lease properties, including preparation of lease documents. • Create new business through thorough valuation of potential properties. • Consistent sales performance of S$1.5m turnover on a monthly basis.



STMicroelectronics

• Switzerland
• Semiconductor Manufacturing
• 700 & Above Employee

• Manager, IT Infrastructure

  • Jul 2005 - Jun 2007

  • Manage a team of 5 engineers and 9 operators in providing 24 hours IT support to semi-conductor production line. • Handle repairs and maintenance of over 500 servers. • Serve on panel of valuators to approval of IT implementation projects. • Primary platform of UNIX and Linux servers and Cisco networks • Manage a team of 5 engineers and 9 operators in providing 24 hours IT support to semi-conductor production line. • Handle repairs and maintenance of over 500 servers. • Serve on panel of valuators to approval of IT implementation projects. • Primary platform of UNIX and Linux servers and Cisco networks



Intentia Asia Pacific

• Software Development

• Regional SUN Technical Consultant

  • Jan 2002 - Jun 2005

  • Project manager for various on-going projects in Asia Pacific Region. • Liaise and co-ordinate project efforts from Asia Pacific, Australia, China, Holland, India, Japan, Sweden and Norway. • Clinched 2 new projects with the sales team, generated S$500,000 into technical budget. • Provide savings of over S$10,000 to clients’ projects. • Project manager for various on-going projects in Asia Pacific Region. • Liaise and co-ordinate project efforts from Asia Pacific, Australia, China, Holland, India, Japan, Sweden and Norway. • Clinched 2 new projects with the sales team, generated S$500,000 into technical budget. • Provide savings of over S$10,000 to clients’ projects.



Drake International

• Canada
• Human Resources Services
• 500 - 600 Employee

• IT Systems Trainer

  • Mar 1998 - Mar 2001

  • Conduct training of high-end server and storage systems to clients. • Serve as engineer in various on-going project implementations. • Generated 25% increased revenue through sales and seminars. • Conduct training of high-end server and storage systems to clients. • Serve as engineer in various on-going project implementations. • Generated 25% increased revenue through sales and seminars.



Informatics Academy Pte Ltd

• Singapore
• Education Management
• 1 - 100 Employee

• Business Development / Curriculum Manager

  • Jan 1994 - Jan 1998

  • Conduct research in digital education pedagogy and best practices to develop and provide high-quality coursework for customer base. • Set up a monitoring mechanism and closely monitor the implementation to ensure implementers’ fidelity to the core elements of new programs. • Effectively implementing new education and training initiatives while anticipating or identifying problems and challenges and responding to them before there are adverse outcomes. • Conduct research in digital education pedagogy and best practices to develop and provide high-quality coursework for customer base. • Set up a monitoring mechanism and closely monitor the implementation to ensure implementers’ fidelity to the core elements of new programs. • Effectively implementing new education and training initiatives while anticipating or identifying problems and challenges and responding to them before there are adverse outcomes.