Marketing Executive

• Jan 2023 - Present

Pioneering the highest quality 'system build' solutions, PCE deliver world-class quality across the design and build process using cutting-edge technology, state-of-the-art digital capabilities and a ‘kit of parts’ philosophy. Our innovative offsite Hybrid DfMA solutions redefine how we design and build, based on the principles of MMC, safety and efficiency.My role is to deliver powerful and impactful communication to capture and communicate the innovation, culture, and cutting-edge technology behind PCE, a market-leader in offsite Hybrid DfMA system build solutions. Responsible for internal and external communications and building the PCE brand to help promote PCE, creating new opportunities

HR Generalist

• Nov 2020 - Jan 2023

Working closely with the Head of HR to attract, recruit and retain top talent, drive employee engagement and develop a strong people culture. Responsible for capturing key people data and metrics, analysing and reporting on key information to influence business decision making from a people perspective. Supported Head of HR in getting the most out of our people, helping create an environment that challenges, rewards and develops our people to be their best.Managed the onboarding process, including inductions and embedding into the business.

HR Coordinator

• Aug 2020 - Nov 2020

HR Officer

• Oct 2019 - Aug 2020

HR Administrator

• May 2019 - Oct 2019

Office Administrator

• Sep 2014 - May 2019

Main duties align with Administration, HR and Marketing responsibilities. My HR responsibilities include: - Creation of official HR documentation including New Starter packs and Induction kits - Management of all employee personnel files, including updating holiday, sickness and contracts - Assisting in recruitment process: contacting candidates, arranging interviews - Integrating new employees into the company Outside of HR duties, I am responsible for the general administration and day-to-day running of the business. Duties include: - Front of House: Main point of call for the company, answering and responding to all telephone calls, email queries, manage company day diary and represent the company to the outside world - ISO9001: Identified ISO9001 as a necessary accreditation & independently managed the process of acquiring accreditation, including introducing all processes to maintain ISO9001 status - Physical goods: Responsible for the relationship with all clients & suppliers (over 40 relationships globally), managing stock and logistics, creating, documenting & sending invoices & PO’s and dealing with any enquiries/issues. Sales in the last 12 months were in excess of £30k - Marketing: Market research – utilise open web, LinkedIn and directories to create leads and analyse market. Creation of marketing reports, (such as a recent 20 page Dark Web market report). Organise marketing communications and launch promotional campaigns. Management of social media (increased Twitter by 150% and LinkedIn by 134%) - Collaboration: A key aspect of my job is to collaborate both internally and externally and across all levels of seniority. This has improved my relationships skills, teamwork & leadership, communication & my ability to challenge authority in the right way - General Office Administration: Responsible for all admin tasks at the company, ensuring the office runs smoothly day-to-day. I also act as PA to the CEO of the company, managing her diary and enquires

Student

• Sep 2011 - Jun 2016

I have completed a Bachelor of Science in Business and Management with Integrated Industrial/Professional Training degree program at Aston University, achieving a 2:1 - 0.5% off a First Class Honours. I opted to focus my studies around Marketing and Business Psychology & HRM as it compliments not only my skill set, but also my passion within the realms of business. I achieved a mark of 80% in my Final Year HRM exam. I also participated in a 12 month Industrial Placement. Due to the success of the 12 month period, I was offered a position that would extend my stay with the company throughout my final year of university and beyond.

Personal Shopper

• Jul 2013 - Sep 2013

My role was to ensure customer orders were dispatched with efficiency and precision, denoting a level of responsibility and time keeping regarding the targets issued. Working at Ocado greatly enhanced my ability to work effectively within a team. My role was to ensure customer orders were dispatched with efficiency and precision, denoting a level of responsibility and time keeping regarding the targets issued. Working at Ocado greatly enhanced my ability to work effectively within a team.

Shop Assistant

• Nov 2011 - Jun 2013

Dealing with customers on a face to face basis, including operating a till register allowed me to greatly evolve my understanding and practice of exceptional customer service, indoctrinating the significance of customer satisfaction whilst also allowing me to experience and excel in a fast paced, pressured environment. Dealing with customers on a face to face basis, including operating a till register allowed me to greatly evolve my understanding and practice of exceptional customer service, indoctrinating the significance of customer satisfaction whilst also allowing me to experience and excel in a fast paced, pressured environment.

Recruitment Assistant

• Oct 2012 - Mar 2013

Responsibilities included contacting local business and creating job adverts, building a good rapport with the businesses clients and promoting the growth of the company through broadening the services offered to the clients. This role developed my business etiquette, with a large focus on telephone communications, negotiation skills and working both individually and as part of a team to ensure deadlines and targets are met. Responsibilities included contacting local business and creating job adverts, building a good rapport with the businesses clients and promoting the growth of the company through broadening the services offered to the clients. This role developed my business etiquette, with a large focus on telephone communications, negotiation skills and working both individually and as part of a team to ensure deadlines and targets are met.