Operations & Finance Lead

• May 2021 - Present

Operations and Security Manager - FCDO Funded Stability, Services and Reform Programme (SSRP)

• Mar 2019 - May 2021

I serve as the Operations and Security Manager for Stability, Services and Reform Programme (SSRP), a £12.5M project funded by UK Department for International Development (DFID) in-cooperation with the Ministry of Finance and Planning and implemented by Coffey International in West Bank. I'm responsible for maintaining and implement overall project related operations, compliance, HR, logistics and office management in compliance with DFID and Coffey rules and regulations. I'm full in charge of office management, security and logistics including support for workshop, training, and the deployment of short-term technical experts, including fleet and asset management, travel, and personnel safety. In addition, will take the lead in designing, implementing and overseeing procurement of both goods and services as required by SSRP management.

Awards and Compliance Manager

• Nov 2018 - Mar 2019

I worked under the leadership of the Country Director and responsible for compliance with all donor regulations for all of NEF’s projects in the West Bank/Gaza region. Coordinate across functional areas (e.g. Finance and Program) in order to monitor compliance with donor regulations and NEF policies, manage the sub-awarding process, ensure compliance with USAID Mission Order 21, Implementing Partner Notices, and EU regulations. Assist the Country Director and HQ-based Awards and Compliance Manager in strengthening standards and procedures for compliance and shall ensure adequate systems are in place to help prevent and detect noncompliance and fraudulent activity.

Office Manager / Operations - DFID & EU Funded, The Palestinian Market Development Programme (PMDP)

• Feb 2014 - Nov 2018

I served as the Office Manager/ Operations Manager for the Palestinian Market Development Programme, a 5-year £19.58M project funded by UK Department for International Development (DFID) and European Union (EU) in-cooperation with the Ministry of National Economy and implemented by DAI Europe in West Bank and Gaza. The programme has been designed to improve private sector comptetiveness, improve sector performance through analysing and addressing market failures, and improving linakeges on trade and investment with the Palestinian Diaspora to play an active role in economic development in the OPTs.I played an important role in controlling the process of the programme operations and keep the high quality implementation and provide support to the technical team and management from inception phase until the closedown the programme. I was responsible for drafting and implementing the Administrative Policies, provide support on security issues, events arrangements, Office Management, Reporting. Procurement and Human Resources functions in Compliance with DFID systems and regulations.

Administrative Manager - USAID Investement Climate Improvement Project

• Aug 2012 - Feb 2014

I served as the Administrative Manager for the Investment Climate Improvement Pogramme (ICI), a 4-year $18M project USAID funded, Implemented by Chemonics Inc. in West Bank. The objective of this programme is to improve the Palestinian business enabling environment, prepare the Palestinian Authority to assume the role of observer status at the World Trade Organization (WTO), and support reform of the Palestinian Authority fiscal policy.I was primarily responsible for ensuring all operations are running smoothly, administrative procurement are made in compliance with USAID regulations, carrying out all the human resources functions, and for the organization of all the project logistics..

Senior Coordinator - NRO Stand Together Project

• Mar 2012 - Aug 2012

I supported the implementation of the Norwegian Representative Office/NRO funded Community Action Program Against Violence project in Jenin Governorate in all project levels, taking initiatives to ensure high quality of implementation to all project aspects. I supported the implementation of the Norwegian Representative Office/NRO funded Community Action Program Against Violence project in Jenin Governorate in all project levels, taking initiatives to ensure high quality of implementation to all project aspects.

Assistant Project Officer- WFP Urban E-Voucher Project

• Jan 2011 - Dec 2011

I supported the management of the World Food Programme/WFP funded voucher project in the entire northern West Bank in all project levels, taking steps to ensure the high quality of implementation. I am also responsible for supervising and guiding 7 Project Coordinators, as well as providing support to the Project Officer in all technical, administrative, and logistical issues. I supported the management of the World Food Programme/WFP funded voucher project in the entire northern West Bank in all project levels, taking steps to ensure the high quality of implementation. I am also responsible for supervising and guiding 7 Project Coordinators, as well as providing support to the Project Officer in all technical, administrative, and logistical issues.

Food Security Project Manager Assistant - WFP Urban Voucher Project

• Nov 2010 - Dec 2010

I supported the management of the World Food Programme/WFP funded voucher project in the entire northern West Bank in all project levels, supervising and guiding 8 Field Monitors, 3 Field Officers, 1 Public Health Promotion Officer, and providing support to the Food Security Project Manager in all technical issues.

Data Entry Officer - WFP Urban Voucher Project

• May 2010 - Oct 2010

I supported the information management of the World Food Program/WFP funded voucher project in the entire northern West Bank, preparing monitoring & evaluation reports, analyzing data collected, managing databases and all documents, files, and tracking sheets, entering project field visit monitoring forms, and preparing financial breakdowns.

Monitor - WFP Urban Voucher Project

• Jan 2009 - Apr 2010

I supported the voucher project staff in a variety of ways, including filing applications for new beneficiaries, conducting beneficiary household visits, coordinating meetings with local committees and stakeholders, assisting in voucher shop selection, filing baseline surveys, following up with shop payment consolidation, preparing monthly monitoring reports, and entering project information data.