Diana Muwannes

Customer Care Specialist at Qoyod - قيود
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Contact Information
us****@****om
(386) 825-5501
Location
Palestinian Authority, PS

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Experience

    • Saudi Arabia
    • Accounting
    • 100 - 200 Employee
    • Customer Care Specialist
      • Jul 2021 - Present

  • Jawwal future exhibition
    • Nuseirat, Gaza Strip
    • Customer Success Specialist
      • Jan 2017 - Dec 2020

      - Preparing daily, monthly and annual reports. - Supervising employees and evaluating their performance. - Checking work discipline. - Organizing and preparing meetings. - Organizing and preparing records and files for work. - Liaison and coordination with other branches. - Follow up and solve customer problems and complaints. - Participation in the preparation of the action plan. - Preparing daily, monthly and annual reports. - Supervising employees and evaluating their performance. - Checking work discipline. - Organizing and preparing meetings. - Organizing and preparing records and files for work. - Liaison and coordination with other branches. - Follow up and solve customer problems and complaints. - Participation in the preparation of the action plan.

    • Secretary
      • Sep 2017 - Oct 2017

      - Processing incoming and outgoing mail. - Handling telephone communications. - Preparing correspondence. - Organization of administration archives. - Coordination to obtain the requirements of the administration and secure its requirements. - Processing incoming and outgoing mail. - Handling telephone communications. - Preparing correspondence. - Organization of administration archives. - Coordination to obtain the requirements of the administration and secure its requirements.

Education

  • Al-Azhar University
    Master of Business Administration - MBA, "Applications of artificial intelligence to the marketing decision-making process in ISP companies"
    2019 - 2021
  • Al-Azhar University - Gaza
    87, Bachelor's degree in English Business Administration
    2013 - 2017
  • Sakina Bint Al Hussein School
    High school, Excellent (94.8%)
    2012 - 2013

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