Experience

settle

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Information Technology Infrastructure Engineer

  • Sep 2022 - Present

  Leighton Buzzard, England, United Kingdom



Anglia Ruskin University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Technical Analyst (Platform and System Services)

  • Oct 2021 - Sep 2022

  Cambridge, England, United Kingdom



Global Switch

• United Kingdom
• Real Estate
• 200 - 300 Employee

• Group IT Supervisor

  • Sep 2020 - Oct 2021

  London, England, United Kingdom

• Senior Group IT Engineer

  • Nov 2018 - Sep 2020

  London, Greater London, United Kingdom



ServerChoice

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Support Engineer

  • May 2018 - Nov 2018

  Stevenage, United Kingdom



Lanware

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Technical Support Engineer

  • Nov 2016 - May 2018

  London, United Kingdom support Engineer dealing with day to day monitoring , troubleshooting user issues and...



Network Integrity Services Ltd

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Technical Consultant

  • Oct 2015 - Oct 2016

  United Kingdom Managing and monitoring servers and workstations across a wide variety of industries. Maintaining hosted packages including websites and third party email packages (including Office 365).



Systems IT Support & Consultancy Ltd

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Tehnical Support Engineer

  • Nov 2012 - Oct 2015

  London, United Kingdom Working at a managed service company, the roles included (but not limited to): Liaising with clients both on site and over the telephone, troubleshooting and installing workstations and servers varying from Windows XP, 7,8, server 2003, 2008 R2, and 2012. I also dealt with a small amount of telephony including the Avaya telephone system. I would deal with cable management, the installation, management, and retirement of IT equipment and with each ticket managed it from start to finish.



IT Lab

• Information Technology & Services
• 1 - 100 Employee

• Support Engineer

  • Apr 2012 - Nov 2012

  London, United Kingdom Providing support for all aspects of IT including office 2003/2007/2010, server troubleshooting including Windows server 2003/2008 R2/Hyper-V, Windows 2000/XP/Vista/7, and Mac OSX Lion. My day to day work includes: Troubleshooting Microsoft exchange servers, Active Directory Domain Controllers, VPN issues, Virtualisation issues, Application compatibility issues, aiding in deployment projects for clients, the setting up and life cycle of personal mobile devices including blackberries and iphones… Show more Providing support for all aspects of IT including office 2003/2007/2010, server troubleshooting including Windows server 2003/2008 R2/Hyper-V, Windows 2000/XP/Vista/7, and Mac OSX Lion. My day to day work includes: Troubleshooting Microsoft exchange servers, Active Directory Domain Controllers, VPN issues, Virtualisation issues, Application compatibility issues, aiding in deployment projects for clients, the setting up and life cycle of personal mobile devices including blackberries and iphones in a corporate environment, answering calls from clients and logging calls onto a netsuite database and more. Show less



Zenos IT Training

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Apprentice

  • Sep 2011 - Feb 2012

  Stevenage, United Kingdom Whilst undertaking this apprenticeship I have safely dismantled a computer, performed several clean installs, displayed skills within office applications, performed fault diagnosis, developed communication skills and remained punctual. In addition to this I covered basic networking including active directory and server administration. I was also a member of the apprentice forum, pushing forward ideas that other apprentices had to improve the workplace, and suggest them to a higher position in… Show more Whilst undertaking this apprenticeship I have safely dismantled a computer, performed several clean installs, displayed skills within office applications, performed fault diagnosis, developed communication skills and remained punctual. In addition to this I covered basic networking including active directory and server administration. I was also a member of the apprentice forum, pushing forward ideas that other apprentices had to improve the workplace, and suggest them to a higher position in formal meetings. Show less



Orange Books Ltd. T/as Maher The Bookseller

• Retail

• Sales Assistant

  • Aug 2010 - Jun 2011

  Customer assistance, counting up money, working accurately with money, ordering in stock, requesting stock, logging stock into the database, returning stock to the suppliers, customer assistance and queries via the telephone. I have also had to help with the training of new staff