Experience

H-E-B, Inc.

• United States
• 200 - 300 Employee

• Senior Project Manager

  • Nov 2018 - Present



Acelity

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• IT Project Engineer

  • 2015 - 2018

  • Provided leadership and guidance to develop, design, document, and implement project technical solutions. • Worked closely with leadership, stakeholders, project managers, resource managers, vendors and technical subject matter experts to align with corporate strategies, follow best practices, conform to standards, and deliver high-quality solutions within given budgets and required time frames.• Acted as single point of accountability and escalation for infrastructure portions of project deliveries.• Documented and analyzed functional and non-functional requirements, risks, assumptions, issues, constraints, and dependencies.• Identified and managed tasks and resources required for infrastructure solutions along with schedule and cost impacts.• Obtained input from architecture teams, key stakeholders, vendors and technical subject matter experts to create a High-Level Solution Design (HLSD) document, required for project approval by the architectural review committee. • Collaborated with validation team to complete and approve GxP/FDA qualification documentation as required.• Meticulously documented cutover plans, directed implementations, and obtained approvals from change management board in accordance with policies and procedures.• Verified Operational Acceptance Criteria (OAC) to ensure operational readiness upon project completion.• Provided technical oversight of critical production Oracle database migrations from IBM server and storage hardware to Oracle Exadata platform. • Supervised infrastructure initiatives to design, document, build, test, and implement virtual environments supporting clusters, containers, and microservices.• Led a technical team to identify and analyze Windows and Linux physical servers connected to unsupported legacy network hardware. Effectively eliminated over 50% of the hardware, allowing for data center savings across network, power, cooling and floor space. Show less

• IT Senior Manager

  • 2013 - 2015

  · Managed team of 12 employees based in San Antonio, Texas and Amsterdam, Netherlands. · Oversaw virtual and physical Windows and UNIX environments as well as storage platforms located at various global locations.· Directed new operational/capital initiatives and projects involving team resources, including labor, hardware, and software.· Acted as liaison with various teams, managers, and vendors in developing successful deliverables, both tactical and strategic.· Recommended appropriate hardware and software strategies based on user needs and system capabilities.· Accounted for hardware and software maintenance coverage across Windows, UNIX, and storage-related platforms.· Coordinated team member development and training. Leveraged cross-training opportunities and knowledge transfer sessions to strengthen team skill set.· Assisted with management of local and remote Data Centers, including physical layout and design, hardware installs/placement, redundant power (PDU, UPS, generators, ATS), fiber/copper/analog cabling, vendor/remote hands access, and after hours maintenance.· Responsible for critical server and storage equipment, as part of a power redesign effort within the primary San Antonio data center. Traced, labeled and identified dependencies and single points of failure in order to safely reconnect equipment to redundant, large-scale industrial uninterruptible power supplies (UPS). · Managed multiple team accomplishments, including VMware upgrades, enterprise backup transition to EMC Avamar/Data Domain, NFS/CIFS storage migration to EMC NS480 platform, and D/R (disaster recovery) site conversion to Cisco Nexus architecture. Show less

• UNIX and Storage Team Manager

  • 2008 - 2013

  • Managed team of four employees based in San Antonio. Oversaw UNIX servers and storage platforms primarily located within the San Antonio data center and D/R (disaster recovery) site in Scottsdale, Arizona.• Worked closely with business units and vendors to remain current with industry standards and trends, in order to deliver and implement successful projects, initiatives, and innovative solutions on schedule. • Accounted for critical production business continuity and disaster recovery capabilities.• Trended and monitored health and utilization of environments to maintain uptime, ensure resource availability/stability, and budget for any new acquisitions accordingly.• Served as a technical lead supporting separation of TSS (Therapeutic Support Systems) business unit to ArjoHuntleigh. Required duplication of multiple environments (production, test, development, D/R) on newly acquired hardware to satisfy TSA (transition service agreement) contractual obligations within a highly aggressive six-month timeline. Researched and documented requirements, dependencies, issues, and concerns and worked with multiple teams to architect and design end-state deliverables. Interacted closely with project managers, vendors, and infrastructure teams (DBA, Windows, Communications, Network, UNIX/Storage, Operations) to ensure quality builds in accordance with project timelines.• Directed efforts to return leased IBM P570 pSeries hardware to meet contractual obligations and avoid penalties. Required purchase, install, setup, and configuration of IBM P770 pSeries equipment to facilitate careful server migrations supporting critical production Oracle databases.• Provided technical leadership as part of a team to migrate from EMC DMX4 and Clariion storage arrays to IBM XIV platform to avoid maintenance renewal fees. Successfully deployed two XIV enclosures and coordinated migration of approximately 70 servers across 15 scheduled outages. Show less



Kinetic Concepts Inc

• Medical Device
• 1 - 100 Employee

• UNIX System Administrator (Lead)

  • 2004 - 2008

  Served as a lead member of IT UNIX team. Supervised team member involvement in daily activities and ongoing projects. Reviewed work in weekly team meetings and delegated to members of team based on priority, level of urgency, and existing workload schedules. Led annual team member reviews and bonus opportunities, recommendations for merit increases, formal/informal training opportunities, new-hire interviews, annual budgetary requests, server security compliance, outage notifications, and management of formal change requests. Show less

• Senior Unix System Administrator

  • 1999 - 2004

  Led operating system installations/upgrades, software installations/upgrades, firmware upgrades, and overall hardware maintenance. Established automated database copies utilizing EMC’s Business Continuance Volumes (BCV); developed methods to perform manual database copies between EMC storage platforms, using EMC’s SANCopy, and implemented remote data mirroring, utilizing EMC’s Symmetrix Remote Data Facility (SRDF).



Raytheon

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Senior Computer Systems Technologist I

  • 1993 - 1999

  Provided UNIX administration, technical support, and assistance on all aspects of Hewlett-Packard, Sun, Network Appliance, and NCD X-Terminals. Directed operating system installations/patches, software installations/upgrades/licensing, and overall hardware maintenance. Provided UNIX administration, technical support, and assistance on all aspects of Hewlett-Packard, Sun, Network Appliance, and NCD X-Terminals. Directed operating system installations/patches, software installations/upgrades/licensing, and overall hardware maintenance.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• AIX Technical Support Specialist

  • 1991 - 1993

  Served as the first line of defense in handling technical support questions and answers from both customers and field engineers. Researched and recreated problem descriptions to produce accurate solutions within a specified time frame. Served as the first line of defense in handling technical support questions and answers from both customers and field engineers. Researched and recreated problem descriptions to produce accurate solutions within a specified time frame.