Maritime Support Coordinator - H&B Young Marine & Petroleum Safety Training Center

• Aug 2022 - Present

Owner

• May 2019 - Present

Provides administrative and computer support for small businesses and individuals in South Louisiana. Services include Administrative & Secretarial, Advanced Word Processing, Data Management, Desktop Publishing, Marketing, and Presentations. Provides administrative and computer support for small businesses and individuals in South Louisiana. Services include Administrative & Secretarial, Advanced Word Processing, Data Management, Desktop Publishing, Marketing, and Presentations.

Bookkeeper

• Jul 2020 - Oct 2021

Instructional Support Program Manager

• Jul 2016 - Aug 2018

Provided administrative and technical support for the educational and instructional programs of the Office of First-Year Experience (OFYE), including instructor orientation and training. Developed and maintained electronic educational resources and delivered workshops for staff and students. Supported educational and technical programs in OFYE in the areas of technology and marketing and communications. Facilitated technology needs, providing hardware and software troubleshooting and support. Maintained inventory of all movable property. Created and disseminated multi-media email campaigns, online forms, and surveys using MailChimp, Wufoo, and SurveyMonkey. Show less

Administrative Coordinator 4

• Jul 2015 - Jul 2016

Responsible for all administrative aspects in support of Director of First-Year Experience program, Associate Director, Assistant Director, and four staff instructors. Assisted director and instructors in the creation of teaching aids and classroom materials. Regularly utilized Banner and other campus systems to help students and parents, and research course information. Responsible for maintaining the department’s computer and technical inventory, working with the university I.T. department to troubleshoot problems and procure new equipment. Maintained inventory for program and building and facility needs. Supervised three student workers each semester, including scheduling and timesheet management. Show less

Curriculum Developer

• Jan 2014 - Mar 2015

Designed and developed curriculum content, training materials, training modules, and teaching aids for the ROV (remotely operated vehicle) Training Section. Interviewed and worked with subject matter experts to obtain content for training materials and e-learning modules. Edited and improved training documentation for instructors, managers, and personnel from other departments. Extensive use of Adobe Captivate, Articulate Storyline, and Adobe InDesign to design and maintain e-learning modules and printed training materials. Worked with the LMS manager to upload and implement e-learning modules meeting SCORM requirements. Researched and wrote test questions and created online exams for Worldwide ROV Competency Manager. Designed and maintained paper and online interactive forms using Adobe Acrobat Professional and Google Forms. Created and modified presentations for instructors and upper-level management using PowerPoint and Prezi. Show less

Accounts Payable Assistant

• 2013 - 2014

Responsible for processing accounts payable, working with purchasing, matching invoices, maintaining records, filing, and other office duties as needed. Quickly caught up with a months-long backlog in data entry. Responsible for processing accounts payable, working with purchasing, matching invoices, maintaining records, filing, and other office duties as needed. Quickly caught up with a months-long backlog in data entry.

Business Office Technology Instructor

• Feb 2005 - Aug 2013

Provided classroom training for Business Office Administration curriculum, including courses in Word Processing, Desktop Publishing, Database Management, Presentation Software, Records Management, Job Seeking Skills, and Introduction to Computers. Provided administrative support for the head of the Business Department and other instructors. Extensive use of Microsoft Word templates to automate department processes. Developed a new Word template for all college syllabi, reformatting over 300 existing documents. Served as webmaster for SCLTC Young Memorial Campus. Appointed as SCLTC representative to the PR Council for Louisiana Community Technical College System. Responsible for all advertising for Young Memorial Campus, creating ads and flyers to post in local newspapers and websites. Served as Certiport testing administrator and proctor for the campus. Show less

Executive Assistant

• 2003 - 2004

Responsible for maintaining all aspects of the company president’s daily operations, including phone calls, appointments, and travel arrangements. Prepared meeting notices, agendas, and minutes and acted as recording secretary for board meetings. Maintained input of financials for business clients. Supervised clerical personnel in document imaging process and daily tasks. Managed all computer and building maintenance issues. Researched and evaluated new software and hardware for company use. Maintained document imaging system and database for office. Show less

Office Manager

• 2002 - 2003

Composed and designed marketing materials for developments and building company. Composed and prepared correspondence for owners and project managers. Responsible for A/R and A/P for development group, construction company, home building company, and ranch. Maintained ranch database. Revised and maintained filing systems. Supervised receptionist in general office duties and posting of payables. Composed and designed marketing materials for developments and building company. Composed and prepared correspondence for owners and project managers. Responsible for A/R and A/P for development group, construction company, home building company, and ranch. Maintained ranch database. Revised and maintained filing systems. Supervised receptionist in general office duties and posting of payables.

Business Teacher

• Aug 2001 - Jun 2002

Provided classroom instruction for grades 9 through 12 in Web Design and Business Systems Technology. Business Systems Technology courses consisted of keyboarding skills and introductory instruction in Microsoft Word, PowerPoint, Excel, and Access. Web Design courses consisted of introduction instruction in the World Wide Web, Internet, HTML, and FrontPage. Served as high school’s Webmaster. Responsible for content, design, and implementation of the 200+ page site. Developed numerous multimedia presentations for Business Department, classroom training, and Certification Committee. Show less

Office Automation Specialist II

• Apr 1998 - Mar 2000

Provided hands-on training to City employees in a classroom environment for Microsoft suite of products and proprietary applications. Performed specialized technical, instructional and administrative work in the use of desktop software and Internet/Intranet products. Provided support services in the analysis and resolution of specific applications for personal computers. Wrote and produced training manuals for City employees for Microsoft products. Developed and implemented automation solutions for City departments and bureaus to increase efficiency using Microsoft products. Designed and maintained Training Section database to coordinate and track training sessions and satisfaction surveys from employees. Designed and maintained the City’s Intranet website. Coordinated new Intranet requests with City personnel. Supported numerous City programs with design and maintenance of their Internet and Intranet web sites. Assisted department liaisons in coordinating Reverse 911 emergency telephone system with Neighborhood Services, Fire Department, and Technology Management Bureau. Show less

Administrative Assistant

• 1997 - 1998

Converted all forms and correspondence templates to Microsoft Word from WordPerfect. Wrote macros, designed, implemented, and trained employees on use of computerized menus created specifically for the Drug Enforcement Division, allowing easy access to commonly used documents and automated forms. Designed and implemented use of automated forms for Airport Division. Trained Greater Orlando Aviation Authority MIS personnel on use and upkeep of forms and macros. Developed a standard set of automated forms and menus to be used by entire department upon conversion to Microsoft Word. Designed and produced Orlando Police Department Newsletter. Acted as Recording Secretary for monthly Nuisance Abatement Board meetings held at City Hall. Show less