Experience

Liberty Concepts

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Digital Strategist | Executive Assistant | Office Manager

  • Dec 2015 - Present

  Digital Strategist (March 2021 - present)· Social media/content management: copy writing/editing daily social content and website landing pages, collaboratively build weekly content calendar, batch schedule daily posts with Sprout Social, develop social media campaign strategies, execute online promotions/giveaways, compile campaign reports analyzing performance, online PR/crisis management· Community management, engagement, and moderation for client Facebook, Instagram, and Twitter business profiles; engage with customer base in brand voice, respond to feedback, reviews, and product requests; provide full-time customer support across social channels, addressing customer concerns, complaints, and product questions; collaborate with brand partners and client’s customer service team· Content creation: basic video editing and graphic design for social media/websites· Execute monthly client digital reputation and online sentiment reports Executive Assistant | Office Manager (December 2015 - present)· Oversee and manage daily office operations: answer and direct incoming calls, respond to email inquiries, coordinate vendor services, stock office supplies· Assist company President/CEO with calendar management, travel arrangements, and general tasks· Quality assurance testing of new websites, website content migration, assistance with other miscellaneous projects as assigned· AR/AP: process vendor payments and employee reimbursements, issue client invoices, process incoming payments, resolve billing disputes, follow up on owed balances/collections· Social media community management for client's business social media accounts, moderating/monitoring social engagement on Facebook, Instagram, and Twitter· Process HR paperwork, on-boarding/off-boarding of employees· Welcome office guests/clients, prep conference spaces for meetings· Arrange catering for staff/client lunches, ensure the office always has coffee



GENERATIONS cinemastories

• United States
• Movies and Sound Recording
• 1 - 100 Employee

• Video Editor

  • May 2013 - Dec 2015

  Edited trailer videos of client projects for the company's website portfolio and Vimeo account.Edited promotional/marketing videos for clients' social media channels, websites, and event presentations.Edited full length videos of private events for clients, such as weddings and bat/bar mitzvahs.Organized and labeled video footage within projects and on drives.Basic sound mixing and image color grading/correction.Assisted with administrative tasks such as drafting documents and creating project schedules.



Massachusetts College of Art and Design

• United States
• Higher Education
• 300 - 400 Employee

• Administrative Assistant

  • Jun 2014 - Aug 2014

  Greeted incoming visitors at the reception desk and provided customer service.Answered and directed incoming calls to the appropriate department, answered questions about account statements and tuition payments.Processed tuition payments, updated student accounts, mailed account statements to all enrolled students.Managed the bursar office email account and responded to all inquiries.Handled administrative duties, filing, and kept general organization of office. Greeted incoming visitors at the reception desk and provided customer service.Answered and directed incoming calls to the appropriate department, answered questions about account statements and tuition payments.Processed tuition payments, updated student accounts, mailed account statements to all enrolled students.Managed the bursar office email account and responded to all inquiries.Handled administrative duties, filing, and kept general organization of office.



Massachusetts College of Art and Design

• United States
• Higher Education
• 300 - 400 Employee

• Personal Assistant

  • Nov 2012 - May 2013

  Administered and collected student evaluation surveys at the end of each semester.Digitally transcribed/archived meeting minutes. Ran errands, organized desks and closet spaces, sorted incoming and outgoing mail, filing. Administered and collected student evaluation surveys at the end of each semester.Digitally transcribed/archived meeting minutes. Ran errands, organized desks and closet spaces, sorted incoming and outgoing mail, filing.