Care Coordinator

• Oct 2023 - Present

Crisis Counselor

• Aug 2022 - Present

• Facilitate evidence-based crisis interventions for an average of 6 texters weekly who are navigating a wide range of emotional and behavioral concerns, including self-harm, suicidal ideation, psychological disorders, gender dysphoria, abuse, and everyday stressors • Provide compassionate, effective, and high-quality care to texters by conducting risk assessments, employing prosocial coping skills, and creating personalized safety plans • Connect texters with accessible resources and community-based organizations, ensuring comprehensive mental health support beyond Crisis Text Line • Undertook a 30-hour comprehensive training in Psychological First Aid, mastering essential skills such as reflective listening, collaborative problem-solving, and crisis management Show less

Registered Behavior Technician (RBT)

• Dec 2022 - Jul 2023

• Engaged face-to-face with clients diagnosed on the Autism Spectrum at various functioning levels, employing effective ABA techniques such as discrete trial training, token economies, and functional communication training to facilitate the development of crucial social, emotional, and adaptive life skills • Leveraged Mandarin-English bilingual skills and exercised cultural competency to provide culturally sensitive therapy to clients from diverse backgrounds, contributing to equal access to ABA therapy • Advocated for clients and streamlined communication with families, BCBAs, and Case Coordinators, fostering a supportive therapeutic environment that promotes client progress and family satisfaction • Acquired RBT certification by excelling in a 40-hour training course and competency exams, demonstrating proficiency in the knowledge and practical application of behavioral analysis Show less

Youth Mentor

• Nov 2022 - Jun 2023

• Mentored 7 Asian American adolescents from underserved communities by facilitating the development of short and long-term goals and action plans, thereby promoting academic achievement and personal growth • Collaborated with licensed counselors and psychologists to plan and execute therapeutic recreational activities such as art therapies to enhance mentees’ physical, social, and mental well-being • Mentored 7 Asian American adolescents from underserved communities by facilitating the development of short and long-term goals and action plans, thereby promoting academic achievement and personal growth • Collaborated with licensed counselors and psychologists to plan and execute therapeutic recreational activities such as art therapies to enhance mentees’ physical, social, and mental well-being

Content Intern

• May 2022 - Dec 2022

• Evaluate and optimize 50+ TEDx talks weekly for guideline compliance, which includes reviewing research and references, correcting misinformation, and performing impact assessments to maintain a platform that shares ideas responsibly and upholds best information practices • Collaborate with Content and Senior Editorial Managers on editorial decision-making, content programming, and distribution for podcasts, blog pieces, and other social media channels to amplify exceptional TEDx talks that align with the company’s mission of fostering inspirational ideas • Develop content curation and publishing strategies by writing editorial copy to thoughtfully engage with community stakeholders and TED’s global audiences • Strategically optimize social traffic for the TEDx YouTube platform by curating 1-minute Shorts video content, garnering an average of 50k views per video Show less

Blog Editor

• Sep 2019 - Jan 2021

• Led a diverse team of 17 writers, fostering a dynamic, collaborative environment to produce culturally nuanced and engaging content to celebrate diverse experiences and identities within Asia America• Cultivated strong communication and rapport with writers through one-on-one mentoring sessions, providing insightful editorial feedback• Authored and published 7 articles highlighting various social, cultural, and political topics relevant to the Asian American community, attracting over 3k views through effective audience engagement• Monitored blog traffic and performance analytics to make content adjustments accordingly Show less

Blog Writer

• Feb 2018 - Jan 2021

Editorial Assistant

• Jul 2020 - Oct 2020

• Wrote for the “Instagram People” Column in the Marie Claire magazines, which involved contacting potential candidates based outside Taiwan, writing interview questions, conducting virtual interviews with influencers, as well as translating their responses from English to Mandarin to compose articles • Assisted editors with administrative and editorial tasks, such as transcribing interviews and serving as the liaison between Marie Claire and high-profile interviewees • Launched a new blog series, “Foreign Celebrity Interviews,” on the Marie Claire digital platform • Managed press releases from companies such as Netflix Taiwan by writing articles based on the information provided for the Marie Claire digital platform • Brainstormed SEO-friendly content ideas and wrote for the Marie Claire digital platform Show less

Media Planner Intern

• Jul 2020 - Aug 2020

• Generated and proposed 6 media strategy proposals as part of an intern group, which consist of SWOT analysis, media campaigns, content distribution, budget allocation and KPIs for clients including Pizza Hut, Uni-President Corporation, Chunghwa Telecom, and HeySong Corporation • Conducted detailed research on potential target audiences using Nielsen and Carat databases along with other social listening tools to draw insightful consumer analysis • Shadowed full-time employees and assisted them in conducting market research Show less

Contributing Reporter

• Jun 2019 - Aug 2019

• Published 3 feature stories in the Taipei Times (printed and online newspapers), an English language news agency targeting foreign readers in Taiwan, and reached over 2k, 3k and 4k views online respectively • Analyzed primary opinions collected through street interviews at a local demonstration and translated their responses (from Mandarin to English) to compose a feature story on Taiwanese youth’s political engagement • Conducted an interview with a Japanese YouTube influencer based in Taiwan and wrote about his journey to success, reaching over 4k readers online Show less

Social Media Marketing Intern

• Jul 2018 - Aug 2018

• Generated three multi-media advertising strategies with the social media team for Uni-President Bread, the largest food enterprise in the country, including an entertaining personality quiz through Facebook chatbots and two social media challenges in collaboration with Instagram influencers to advertise the company’s latest product • Managed Simple Mart Retail Co. Ltd’s social media platform by initiating marketing campaigns and interacting with customers online to promote certain discounted products • Designed and presented three proposals with other interns for JWT’s annual cause marketing campaign, namely a video campaign about doctor dogs, a mobile game aiming to increase animal adoption rates, and a pop-up VR arcade featuring a room escape designed to raise awareness of the social isolation of the elderly • Assisted copywriters in editing articles and aspects of content marketing for HSBC Bank Show less