Kevin Vu

Security Analyst at University of Colorado Anschutz Medical Campus
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Contact Information
us****@****om
(386) 825-5501
Location
Arvada, Colorado, United States, US

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Bio

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Credentials

  • IT Security Foundations: Core Concepts
    LinkedIn
    Jan, 2020
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Security Analyst
      • Jan 2020 - Present

      • Securing data, IT assets, and educating faculty, staff, and students on security policies and standards across CU Denver and the Anschutz Medical Campus.• Antivirus administration through management strategies, documentation, distribution, implementation, client and server updating and upgrading, troubleshooting, and exclusion processes for Windows, Macintosh, and Linux operating systems.• Tier 1 incident response and mitigation around phishing and compromised accounts.• Duo administration through server management, documentation, onboarding, offboarding, and troubleshooting.• LastPass implementation, integration, and administration. • Proactive vulnerability management by investigating and responding to alerts.• Backup for processing basic firewall requests and monitoring traffic, VPN troubleshooting on customer endpoints, and vulnerability scanning.• Ongoing development, documentation, and review of team procedures for phishing and compromised accounts, Duo MFA, and antivirus.• Continually updating job knowledge by tracking and understanding emerging security threats, practices and standards, and SANS security training to mature the InfoSec program.• Serving as a mentor for student workers to develop successful IT security professionals.• SOC restructuring including developing documentation where gaps exists and automation in service requests though Cherwell.• Microsoft Sentinel and Defender proof of concept, implementation, administration, and troubleshooting.• Internal and external organization maturing automation process for intake and tracking of Security Operation requests.

    • Civic and Social Organizations
    • 1 - 100 Employee
    • IT Professional
      • Nov 2019 - Jan 2020

      • Actively contribute to OIT Service Desk’s support functions, including phone, email, chat, and walk-in service.• High-level problem-solving activities to diagnose and troubleshoot complex technical issues and provide innovative solutions to meet customers’ needs.• Exercising judgement to determine if and when to escalate tickets to the appropriate resources for further assistance.• Fulfilling request and managing incidents revolving around accounts and access, email and calendars, learning management systems, phones and network, security, software and applications, VPN access, remote desktop computing access, server and storage support.• Initiated cross training between different departments within OIT to refine processes, build trust, and engage in culture. • Trained and mentored new hires and Tier 2 Student IT Professionals to develop a well rounded IT professional.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Manager
      • Jun 2019 - Nov 2019

      • Ensure a positive customer experience by delivering outstanding service and responding to inquiries and concerns in a timely, accurate, and professional manner.• Perform leadership duties, including hiring, training all positions, scheduling, inventory, configuring POS, cash transactions, opening and closing procedures, and managing workers while keeping a positive upbeat work environment. • Ensure a positive customer experience by delivering outstanding service and responding to inquiries and concerns in a timely, accurate, and professional manner.• Perform leadership duties, including hiring, training all positions, scheduling, inventory, configuring POS, cash transactions, opening and closing procedures, and managing workers while keeping a positive upbeat work environment.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Lead Server
      • Nov 2018 - Jun 2019

      • Described Japanese cuisine and provided an enjoyable experience rooted within Japanese culture.• Support operational efficiency by handling front-of-house preparation and related tasks, including hosting, taking orders, serving food, handling transactions, and assisting other servers. • Described Japanese cuisine and provided an enjoyable experience rooted within Japanese culture.• Support operational efficiency by handling front-of-house preparation and related tasks, including hosting, taking orders, serving food, handling transactions, and assisting other servers.

    • Research Assistant
      • Aug 2018 - May 2019

      Applied biological studies to a field outside of healthcare while collecting, organizing, and analyzing field data to be used in the laboratory setting for UCD lab students. Applied biological studies to a field outside of healthcare while collecting, organizing, and analyzing field data to be used in the laboratory setting for UCD lab students.

    • Civic and Social Organizations
    • 1 - 100 Employee
    • Student IT Professional (Tier 2)
      • Feb 2017 - Nov 2018

      • Actively contribute to OIT Service Desk’s support functions, including phone, email, chat, and walk-in service.• Training, mentoring, and serving as an escalation point for Tier 1 student assistants. • Initial investigation around accounts and access, email and calendars, learning management systems, network and phones, security, software and applications, VPN access, remote desktop computing access, and server and storage support before escalation to IT Professional. • Actively contribute to OIT Service Desk’s support functions, including phone, email, chat, and walk-in service.• Training, mentoring, and serving as an escalation point for Tier 1 student assistants. • Initial investigation around accounts and access, email and calendars, learning management systems, network and phones, security, software and applications, VPN access, remote desktop computing access, and server and storage support before escalation to IT Professional.

Education

  • University of Colorado Denver
    Bachelor of Science, Biology, Chemistry Minor
    2014 - 2019

Community

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