Experience

Landbrugsstyrelsen

• Denmark
• Government Administration
• 700 & Above Employee

• Konsulent

  • Jan 2021 - Present

  Augustenborg, Syddanmark, Danmark Jordbrugskontrol, Team Kvælstof



Alsie Express

• Denmark
• Airlines and Aviation
• 1 - 100 Employee

• It Consultant

  • Feb 2014 - Dec 2020

  Sonderborg Responsibilities and tasks: • System implementation, integration and administration. New websites (WordPress and Magento) and booking portal. • Statistics and analysis. Sales statistics (KPI) and development / estimation, to improve products and customize campaigns. • Internal support and guidance. Preparation of guides and user guides for the systems the employees use. Dialogue with external partners regarding errors and improvements, as well as follow-up. • Daily maintenance of… Show more Responsibilities and tasks: • System implementation, integration and administration. New websites (WordPress and Magento) and booking portal. • Statistics and analysis. Sales statistics (KPI) and development / estimation, to improve products and customize campaigns. • Internal support and guidance. Preparation of guides and user guides for the systems the employees use. Dialogue with external partners regarding errors and improvements, as well as follow-up. • Daily maintenance of website and booking system. Pricing and product development. • Obtain and compare offers on booking system and payment card providers. Results: • A higher conversion rate and a higher turnover for the company. • Reduced costs for credit card fees and fixed system implementation costs. • Optimization of internal processes and workflows, led to a more efficient and service-minded handling of the company's customers. • Prepared and developed templates in Excel, for complex calculations and analyzes. Show less



e-bock IT Consulting

• IT Consultant

  • Jul 2013 - Dec 2015

  Sønderborg - System administration, implementation & integration



Atlantic Airways

• Faroe Islands
• Airlines and Aviation
• 100 - 200 Employee

• Internal IT Consultant

  • Oct 2012 - Jun 2013

  Sonderborg / Copenhagen / Faroe Island Responsibilities and tasks: • Project coordination in connection with implementation of new website and booking platform. New website (Umbraco), integrated with booking platform (use of html, css, javascript, jQuery, sql). • Project regarding sale of additional products and additional services, in connection with the purchase of airline tickets. • KPI reporting from Google Analytics and BoxEver. Results: • New website and booking platform gave the company the opportunity to… Show more Responsibilities and tasks: • Project coordination in connection with implementation of new website and booking platform. New website (Umbraco), integrated with booking platform (use of html, css, javascript, jQuery, sql). • Project regarding sale of additional products and additional services, in connection with the purchase of airline tickets. • KPI reporting from Google Analytics and BoxEver. Results: • New website and booking platform gave the company the opportunity to execute its new strategy. There was a great need to modernize the website, in order to be able to offer customers sales of extra services and products. Show less



Cimber Air

• Airlines and Aviation
• 1 - 100 Employee

• Manager Online Development

  • Jul 2010 - May 2012

  Sønderborg, Denmark Responsibilities and tasks: • Ensure that the company's e-commerce functionality met the overall product strategy. • Preparation of guides and user guides. Both internally to the employees, but also for the customers and users of the website. • Assess inquiries and feedback from internal employees / salespeople as well as passengers / customers, and then prepare proposals for product development, optimization and new functionality. • Intranet (IntraNote) and newsletter administrator… Show more Responsibilities and tasks: • Ensure that the company's e-commerce functionality met the overall product strategy. • Preparation of guides and user guides. Both internally to the employees, but also for the customers and users of the website. • Assess inquiries and feedback from internal employees / salespeople as well as passengers / customers, and then prepare proposals for product development, optimization and new functionality. • Intranet (IntraNote) and newsletter administrator (Mailchimp). • KPI analysis Results: • Implementation of a new website and e-commerce booking portal, led to higher revenue, better user experience, and the ability to activate more features and products. • New product "low price calendar", where you could get a quick overview of the cheapest prices per. month and per. destination. • New product "Corporate Portal", where company customers via login, could access company fares, specially adapted offers, as well as the opportunity for statistics and reporting of own sales. Closely integrated with the Axapta Travel module.

• System / Interactive Coordinator

  • Jul 2008 - Jun 2010

  Sønderborg, Denmark - Website administration & implementation - E-commerce administration & integration - Intranet administration - Newsletter administration - Corporate online portal implementation & administration

• Sales & Marketing Assistant

  • Jul 2007 - Jun 2008

  Sønderborg, Denmark - Website editing - Newsletter creation & segmentation - E-booking administration - Ad-hoc marketing tasks - Analysis of statistics



Dangaard Collections AB

• Consumer Electronics
• 1 - 100 Employee

• Intranet Administrator / Service

  • Oct 2006 - Jul 2007

  Padborg Responsibilities and tasks: • Intranet Administrator (Dynamicweb). • Service, handling of returned goods (electronics) and processing of complaints. Results: • All employees had quick and easy access to manuals, product images and user guides via the new Intranet. • Fast and efficient processing of complaints, good feedback from customers



Proffcom Comunication Center A/S

• Coach/Instructor & IT-Supporter

  • Oct 2004 - Sep 2006

  Sønderborg Responsibilities and tasks: • Internal IT supporter. Training of new employees. • Intranet administrator (Sharepoint). • Customer service by telephone (DK, NO, SE, EN). Results: • Employee was equipped to handle inbound sales and customer inquiries over the phone.