Experience

Serapian Milano

• Italy
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Customer Experience and Social Media Specialist at Serapian - Richemont Group

  • Sep 2021 - Present

• Junior Client Experience Specialist

  • Jan 2020 - Sep 2021

  Worked alongside the Digital Marketing Manager in order to strengthen the relaunch efforts of both E-commerce and Marketing. Serapian is a historical Milanese Maison acquired by the Richemont Group.Responsible for managing Customer Service emails as well as social media accounts.Fortification of Global CRM strategy and restructuring of the Customer Service and After Sales process.



Polimoda

• Higher Education
• 100 - 200 Employee

• Marketing Student

  • Mar 2019 - Nov 2019

  Luxury Business is a masterpiece program on cultural business and the business of culture, to create the Chief Executive Officer for all luxury categories. This is the one who, levering on heritage or innovation, manages small companies or finance-driven cartels, conquers mature or emerging markets, and makes the dream come true.Luxury Business features 7 in-depth and intensive modules: Brand, Craftsmanship, Design, Quality, Prestige and Price. Each module includes a training project, plus a final project focused on Uniqueness, where students implement their own business formula to further develop a new start-up or an existing company.



TAGS

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jun 2016 - Feb 2019



Pac-12 Networks

• Media Production
• 200 - 300 Employee

• Asset Protection Manager

  • Feb 2018 - Apr 2018

  Assist telecast unit and technical managers organize, assemble and disassemble assets for pre-game through post-game broadcasting -Monitor and communicate game day operations to production assistants and necessary studio production staff-Delegate and teach production assistants about safety guidelines, production techniques, mobile unit technologies and asset operations within sports broadcasting Assist telecast unit and technical managers organize, assemble and disassemble assets for pre-game through post-game broadcasting -Monitor and communicate game day operations to production assistants and necessary studio production staff-Delegate and teach production assistants about safety guidelines, production techniques, mobile unit technologies and asset operations within sports broadcasting



REEO

• Philanthropy

• Social Consultant

  • Sep 2016 - Dec 2016

  Researched and designed a learning management system that is helping expand the company’s efforts on a national scale Researched and designed a learning management system that is helping expand the company’s efforts on a national scale



Liberty Fashion & Lifestyle Fairs

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Intern/ Personal Assistant

  • Jan 2016 - Dec 2016

  — Executed duties of head intern. Primary responsibility was to act as the executive assistant to the CEO— Instituted a program to collect and organize primary data, perform analysis and recognize industry trends in order to identify potential new clients. Prospected and procured 15 new brands as clients for the 2016 New York and 2017 Florence Fashion Shows. — Executed duties of head intern. Primary responsibility was to act as the executive assistant to the CEO— Instituted a program to collect and organize primary data, perform analysis and recognize industry trends in order to identify potential new clients. Prospected and procured 15 new brands as clients for the 2016 New York and 2017 Florence Fashion Shows.



Tennis Channel

• United States
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Research and Development Intern

  • Jun 2016 - Aug 2016

  Work focused on researching and identifying audience trends and presented findings to various departments including; Ad Sales, Programming, and Affiliate Marketing. Analysis was used to support widespread decision-making. The Tennis Channel is a cable television based, multimedia destination dedicated to both the sport and lifestyle of tennis. Work focused on researching and identifying audience trends and presented findings to various departments including; Ad Sales, Programming, and Affiliate Marketing. Analysis was used to support widespread decision-making. The Tennis Channel is a cable television based, multimedia destination dedicated to both the sport and lifestyle of tennis.



Le Collektor

• Marketing Intern

  • Sep 2015 - Dec 2015

  Assisted in all aspects of day-to-day operations and marketing for an innovative streetwear startup at the intersection of art, fashion and technology. Conducted artist outreach to build roster of participating artists. Managed retail pop-ups around New York City. Assisted in production of photo shoots and marketing materials. Assisted in all aspects of day-to-day operations and marketing for an innovative streetwear startup at the intersection of art, fashion and technology. Conducted artist outreach to build roster of participating artists. Managed retail pop-ups around New York City. Assisted in production of photo shoots and marketing materials.



Skagen

• United States
• Retail
• 1 - 100 Employee

• Sales associate

  • Nov 2014 - May 2015



Pac-12 Networks

• Media Production
• 200 - 300 Employee

• Production Runner

  • Sep 2012 - Dec 2013

  Worked live events productions for broadcast for start-up cable TV networks of the Pac-12. Typical runner duties that included; administration of timecards, pulling cable, craft services and talent transportation. Worked live events productions for broadcast for start-up cable TV networks of the Pac-12. Typical runner duties that included; administration of timecards, pulling cable, craft services and talent transportation.



b-ventures

• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Summer Associate

  • Jun 2012 - Aug 2012

  Performed general administrative work for an investment company who controls the North American franchise rights to obika Italian restaurants. Performed general administrative work for an investment company who controls the North American franchise rights to obika Italian restaurants.