Experience

West Pomeranian University of Technology in Szczecin

• Poland
• Higher Education
• 100 - 200 Employee

• Assistant Professor

  • Oct 2013 - Present



Zachodniopomorskie Centrum Edukacji Morskiej i Politechnicznej

• Szczecin, West Pomeranian District, Poland

• High School Teacher

  • Sep 2008 - Aug 2015

  Courses: Operating Systems and Computer Networks; Java/C++ Programming Courses: Operating Systems and Computer Networks; Java/C++ Programming



Arvato

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Call Center Deputy Manager

  • Jun 2006 - Dec 2007

  Duties: operational management of multiproject/multilingual Call Center; supervision and development of Training & Quality; Project Management Duties: operational management of multiproject/multilingual Call Center; supervision and development of Training & Quality; Project Management



eService Sp. z o.o.

• Poland
• Financial Services
• 300 - 400 Employee

• Business Analyst

  • 2005 - May 2006



Bank Pekao S.A.

• Banking
• 700 & Above Employee

• Operational Manager

  • Apr 2000 - Jul 2005

  Project Management of the Pekao24 project (integrated www, ivr, sms, telephone real time electronic banking system for retail customers) - detailed requirements guide, operational procedures, security, tests, roll-out. Setting up and management of the centralised mutiskill Call Centre of the Bank Pekao (e.g. electronic banking, card services, infoline, telemarketing, specialised help-desk's). Internal organisation&procedures, recruitment (~200 HC in 2 years), training and quality set-up… Show more Project Management of the Pekao24 project (integrated www, ivr, sms, telephone real time electronic banking system for retail customers) - detailed requirements guide, operational procedures, security, tests, roll-out. Setting up and management of the centralised mutiskill Call Centre of the Bank Pekao (e.g. electronic banking, card services, infoline, telemarketing, specialised help-desk's). Internal organisation&procedures, recruitment (~200 HC in 2 years), training and quality set-up, various projects in electronic banking and call center area.

• Senior Manager, Electronic Distribution Channels

  • Sep 1999 - Apr 2000

  Duties: Development of the Bank> 's strategy for EDC, product development, managing the Telepekao24 branch in Lodz (internet-branch of Pekao SA) Important projects: Reorganisation of Telepekao24, different projects in EDC area (for example Teleserwis SMS - account information over SMS)



Volkswagen Financial Services

• Germany
• Financial Services
• 700 & Above Employee

• Manager of Organisation and IT Department

  • Apr 1998 - Sep 1999

  Duties: Administration of the computer systems of the Bank, implementation of new software systems, user rights administration (bank systems and access control), management of projects and investments, management of external companies (outsourcing of bank activities, management of orders), management of the handbook of internal organisation, move and office equipment management, domestic payments (KIR,NBP), nostro disposition. Important projects: Year 2000 project, Business… Show more Duties: Administration of the computer systems of the Bank, implementation of new software systems, user rights administration (bank systems and access control), management of projects and investments, management of external companies (outsourcing of bank activities, management of orders), management of the handbook of internal organisation, move and office equipment management, domestic payments (KIR,NBP), nostro disposition. Important projects: Year 2000 project, Business Contingency/Continuity Plans, access to domestic payment system ELIXIR, SYBIR, SORBNET, introduction of direct debit, introduction of dealer credit application system Alf (rollout of about 160 installations country-wide).

• IT Manager - Volkswagen Leasing Polska Sp. z o.o.

  • Apr 1997 - Mar 1998

  Duties: Administration of the computer systems of the Bank, user rights administration, internal organisation, management of investments. Important projects: Start of the operation of the company (HW/SW acquire, organisation of computer centre and network, preparation of internal organisation handbook), organisation of access control system and security forces.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• IT specialist

  • Aug 1995 - May 1997

  Duties: Administration of the computer systems of the Bank, implementation of new software systems (CAMS, db-office, db-direct) Important projects: Start of the operation of the company (HW/SW acquire, co-ordination of the computer centre organisation), introduction/implementation of ELIXIR system (domestic payments)

• Member of Vorbereitungsteam Warschau (Frankfurt a.M.)

  • Mar 1995 - Jul 1995

  Duties: Taking part in preparations for the start of Deutsche Bank Polska S.A.



Arctic Paper

• Paper and Forest Product Manufacturing
• 100 - 200 Employee

• IT specialist

  • Apr 1994 - Mar 1995

  Duties: Network- and system-administration (IFS, Oracle, AIX) Important projects: Project and installation of the network, HW/SW acquire Duties: Network- and system-administration (IFS, Oracle, AIX) Important projects: Project and installation of the network, HW/SW acquire



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Praxis Semester

  • Oct 1993 - Apr 1994

  Unix- and network-administration, mainframe-applications Unix- and network-administration, mainframe-applications



Austrian Center for Parallel Computation Salzburg

• Project member

  • Mar 1993 - Apr 1993

  Distributed computing project (PVM, Linda) Distributed computing project (PVM, Linda)