Experience

InsideOut

• United States
• Information Technology & Services
• 1 - 100 Employee

• Sales Development Representative

  • May 2022 - Present



Spectrum Mobile

• St Petersburg, Florida, United States

• Customer Service Representative

  • Jul 2021 - May 2022

  Mobile Customer Service Agent. Billing and activation trained. Billing: Took payments, changed payment options, added lines of service, sold new devices, educated customer on self service options, issued new mobile device numbers,deactivated lines of service, suspended lines of service, and more. Activations: activated mobile devises. Adjusted customer errors, assigned new numbers. Switched service to new devices. Used NBOP and Synavirse software. Activated Apple, Samsung, Motorola, LG, Google devices. And more.



Charter Communications/Spectrum

• Telecommunications
• 100 - 200 Employee

• Customer Service Representative

  • Jul 2021 - May 2022

  Customer Service Representative Working as a call center customer service representative taking inbound calls. Trained in billing and mobile activations. • Billing: • Taking payments • setting service plans • updating methods of payment • issuing credits and refunds • checking shipping details • closing accounts • watching for fraud • solving billing issues. • Activations: • Selling and activating mobile devises from Apple, Samsung, Motorola, LG, and Google, • using software like Syniverise, NBOP, and other cellular applications • change MDN's from within accounts • adding new devises in existing accounts • assigned MDN's, and other duties.



Brevard Savings Magazine

• Melbourne, Florida Area

• Lead Production Artist

  • Sep 2012 - May 2022



Plum Direct Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Graphic Production Artist

  • Aug 2020 - Nov 2020



Freelancer

• Seminole, Florida, United States

• Freelance Graphic Designer

  • Mar 2020 - Aug 2020



LeadingResponse

• United States
• Advertising Services
• 1 - 100 Employee

• Graphic/Production Artist

  • Sep 2019 - Mar 2020

  Create and edit invitations to seminars. Creating and editing direct mail pieces. Producing the artwork for envelopes, postcards, and other printing projects. Create and edit invitations to seminars. Creating and editing direct mail pieces. Producing the artwork for envelopes, postcards, and other printing projects.



DDM Graphics

• Apollo Beach, Florida, United States

• Freelance Graphic Designer

  • Mar 1997 - Mar 2020

  Producing Disabled Dealer Magazine. Producing Disabled Dealer Magazine.



General Dynamics

• Executive Administrator/Travel Coordinator

  • Jul 2017 - Aug 2019

  Performed the duties of Executive Assistant and Executive Travel. I managed schedules and calendars for multiple principles. Did expense reports, write correspondence, filter calls and do the administrative side of the position as well. I also coordinated travel. While at GD I coordinated travel for the President and his staff. I scheduled both private charter and commercial air travel, book hotel rooms, hire limousine service. Order catering for in-flight dining. I also coordinated conferences both local and across the country. I am able to book conference rooms, order AV equipment, schedule meals and snacks and any other necessary arrangements needed to have a successful meeting.



General Dynamics Ordnance and Tactical Systems

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Graphic Designer

  • Jul 2017 - Aug 2019

  • Creating Product Brochures • Designing high-end products including: Posters, Coins, Product, Flyers and other printed media. • Working with department managers on internal Messages. • Creating and Editing Power Point Presentations for Defense Contractor • Working with Venders on numerous projects • Superb customer service • Creating Product Brochures • Designing high-end products including: Posters, Coins, Product, Flyers and other printed media. • Working with department managers on internal Messages. • Creating and Editing Power Point Presentations for Defense Contractor • Working with Venders on numerous projects • Superb customer service



OVERNIGHT PRODUCTION SERVICES LLC

• United States

• Graphic Artist

  • Jul 2011 - Feb 2017

  This is a freelance job I presently do work for • Designing high-end advertising for Sun Newspapers family of publications including: The Venice Gondolier, Lake Wales News, Polk County Democrat, Ft. Meade Leader, Frostproof News, Your Hanies City Herald, Lake Placid Journal, Polk County Times and The Bartow Magazine • Specializing in Automotive Dealer Newspaper Advertising. • Cover to Cover production of “Florida’s Hometown Cowboys & Farmers Magazine” This is a freelance job I presently do work for • Designing high-end advertising for Sun Newspapers family of publications including: The Venice Gondolier, Lake Wales News, Polk County Democrat, Ft. Meade Leader, Frostproof News, Your Hanies City Herald, Lake Placid Journal, Polk County Times and The Bartow Magazine • Specializing in Automotive Dealer Newspaper Advertising. • Cover to Cover production of “Florida’s Hometown Cowboys & Farmers Magazine”



Disabled Dealer Magazines

• off-site Freelance

• Graphic Artist / Production Artist

  • 1997 - Feb 2017

  I have been producing Disabled Dealer Magazines since 1997. Currently there is one magazine in production. There has been as many as 11. I have been producing Disabled Dealer Magazines since 1997. Currently there is one magazine in production. There has been as many as 11.



Full Circle Creative

• Tampa, Florida

• Lead production artist

  • Aug 2016 - Jan 2017

  Catalog production of Bebco office products, Gempire office products, Gill-line office products. Catalog production of Bebco office products, Gempire office products, Gill-line office products.



Allegra Network

• Tampa, Florida

• Lead Graphic Designer

  • Jan 2013 - Jan 2015

  Creating high-end marketing materials, corporate image packages, newsletters, direct mail and other printed materials. Setting up printing projects, ripping film for presses, imposing and printing booklets, postcards, and other print projects on Konica Minolta 6500 and 7000 copiers.Perform customer service. Creating high-end marketing materials, corporate image packages, newsletters, direct mail and other printed materials. Setting up printing projects, ripping film for presses, imposing and printing booklets, postcards, and other print projects on Konica Minolta 6500 and 7000 copiers.Perform customer service.



Postcard Services

• United States
• Advertising Services
• 1 - 100 Employee

• Graphic Designer

  • Jun 2012 - Sep 2012

  • Designing Postcards for www.postcardservices.com • Extensive Pre-Pressing Jobs for print • Using Fusion Pro Software for printing variable date postcards • Ripping jobs for print on HP Indigo 4000 press • Color correcting and improving customers jobs created on online designer. • Creating variable date jobs using Indesign and Fusion Pro software. • Designing Postcards for www.postcardservices.com • Extensive Pre-Pressing Jobs for print • Using Fusion Pro Software for printing variable date postcards • Ripping jobs for print on HP Indigo 4000 press • Color correcting and improving customers jobs created on online designer. • Creating variable date jobs using Indesign and Fusion Pro software.



The Tampa Tribune

• Newspaper Publishing
• 100 - 200 Employee

• Graphic Artist

  • Sep 2011 - Dec 2011

  • Designing Advertising for the Tampa Tribune, Hernando Today, Winston-Salem Journal, Highlands Today, New York Post, and other newspapers in the Media General Family. • Using Photoshop, In-design, Illustrator at a high level to create effective advertising. • Using Xpance ad traffic system • Using Intellatunes and Asura Software • Using my design knowledge to complete work orders. Up to 40 in an 8 hour work day. • Designing Advertising for the Tampa Tribune, Hernando Today, Winston-Salem Journal, Highlands Today, New York Post, and other newspapers in the Media General Family. • Using Photoshop, In-design, Illustrator at a high level to create effective advertising. • Using Xpance ad traffic system • Using Intellatunes and Asura Software • Using my design knowledge to complete work orders. Up to 40 in an 8 hour work day.



Pasco Shopper

• Dade City, Florida

• Graphic Artist

  • Nov 2010 - Feb 2011

  Created affective advertising for clients of the weekly newspaper Created affective advertising for clients of the weekly newspaper