Experience

Los Angeles Convention Center

• United States
• Events Services
• 1 - 100 Employee

• Building Superintendent

  • 2015 - Present

  • Responsible for scheduling, planning, and organization of day-to-day activities at the LA Convention Center. • Handled the audit of Puerto Rico Convention Center (ASM Global Managed Facility) in collaboration with the Puerto Rican government and General Manager Puetro Rico Convention Center to improve the operation department as directed by President/General Manager LA Convention Center. • Overseeing all aspects of venue maintenance, engineering, trade persons, and improvement work to ensure quality.• Handle the daily property inspection to ensure continued compliance to safety standards and ensure regular maintenance is being conducted. • Develop and maintain operating procedures and maintenance programs as per manufacturer recommendations for the installed systems and equipment. • Manage all communication with relevant departments and inspectors to ensure permits and licenses comply with state and federal codes, regulations and safety standards.• Oversee employee performance evaluations and resolution of concerns and issues as needed. • Directly oversee the recruitment process for all operations employees, specifically supervisors and lead personal. • Assist in developing and allocating the 15 million USD annual budget to ensure maximum utilization for maintenance and improvements in the long term.• Take care of requisitions regarding equipment, projects, and supplies as per budget guidelines. • Develop strategies to further the goals and objectives as set in the financial and business forecasts. • Deployed MicroMain CMMS to better track all predictive/preventive maintenance and improve the management of work orders, parts, services, and improvements. • Oversee, manage and train over 65 employees working at the LA Convention Center.• Manage temporary sub-contractors providing electrical services for concerts, meetings, consumer, and trade shows. Show less

• Facility Service Supervisor

  • 2013 - 2015

  • Manged all in-house sub-contracting for housekeeping services, landscaping, janitorial services, set-ups, and conversions.• Developed and executed weekly schedules along with coordinating all relevant administrative paperwork. • Supervised preparation of facilities for small to large-scale events.



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Senior Electrical Engineer

  • 2013 - 2015

  • Evaluated and identified facility needs and concerns to develop effective action plans to ensure continued adherence to safety standards. • Facilitated customer care to ensure issues were resolved promptly. • Contributed to the improvement of facility brand image by ensuring timely preventative maintenance to maintain the overall functionality of rooms and public spaces. • Coordinated routine operations and emergency repairs for plumbing, masonry, electrical work, HVAC, aesthetic upkeep, and Steam Boilers (Lo-Pressure, Thermal Fluid, and High Pressure). • Contributed towards the development and deployment of effective energy conservations programs for hotel operations. • Handled the preparation and submission of all meter reading logs (chillers, production boxes, boilers, water treatment, wastewater, domestic water, natural gas, mobile usage, electrical usage, etc.) • Recommended (CIPX) Capital Improvement Projects Expenditure Projects to be included in the five-year plan. Show less



Ontario Convention Center

• United States
• Hospitality
• 1 - 100 Employee

• Director of Operations

  • 2005 - 2012

  • Managed over 70 plus employees from security, engineering, housekeeping, IT, parking, groundskeeping, guest services, dock services, equipment asset managers, and maintenance. • Handled a 5 million USD annual operational budget, ensuring all KPIs were met.• Oversaw training and onboarding new employees resulting in a higher retention rate of said employees under my tenure. • Stimulated a 9% reduction in functional expenses by improving the efficiency of the operations division. • Selected by the SMG Management to be part of the regional team of convention center auditors responsible for the West Coast tasked with coordinating with government and corporate agencies on new convention centers and expansions. • Directly involved as part of the regional team of auditors in the grand opening and setting of operation of Baja California Mexico Convention Center.• Worked with the City of Lancaster, California, on the development of Future Event Center.• Part of the team working on the Citizen Business Bank Arena. • Developed and oversaw the construction of an eatery near the Civic Center in the City of Ontario, California. • Managed the planning and development of two additional eateries in the Ontario Convention Center.• Audited and developed recommendations based on audits as part of the regional audit team for operations at several convention centers along the West Coast. • Served on the Executive Committee Board responsible for reviewing and recommending high-level operational strategies regarding productivity, employee-vendor relations, security, risk management, improvements, and several other operational aspects of the Convention Center.• Responsible for the implementation of a point-of-sale system for all eateries and chef services. • Helped implement a computerized maintenance management system (Bigfoot Web-Base) for all departments and was also responsible for the point of sale system for parking services. Show less

• Senior Operations Manager & Chief Engineer

  • 2000 - 2005

  • Supervised and monitored personal and procedures related to security, guest services, engineering, paint departments, and routine operations.• Responsible for contract negotiations where I ensured costs were minimized while performance expectations were met. • Coordinated with law enforcement to organize event security. • Handled the interviewing, onboarding, and training of new personal. • Acted as a department liaison to help facilitate communication and documentation between the facility and the government. • Led system upgrade projects. • Contributed towards management of engineering operating budget to ensure repairs, acquisition, and supplies were within parameters. • Additionally, I served as the liaison between unions, tenants, and service providers. • Improved personal productivity and client relations by modernizing and restructuring policies. Show less

• Event Coordinator

  • 1996 - 2000

  • Handled event planning and implementation of said plans to ensure the success of projects.• Coordinated with clients to handle and clarify contract stipulations and help avoid miscommunication between the facility and the client. • Generated event reports, including cost estimates and final billing.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Banquet Captain

  • May 1992 - Dec 2000

  • Managed evening operations along with coordination and provision of event space maintenance. • Responsible for employee functions, including but not limited to recruitment practices such as interviews and hiring. • Handled daily inventory assessment and monthly audit of the facilities. • Directly contributed to the creation of a weekly hazard checklist. • Contributed to the facility safety committee for 5.5 years during my tenure at the facility. • Oversaw 2 supervisors and a 9 person crew responsible for banquet affairs. • Led team tasked with repair of mechanical and lighting systems and equipment. Show less



Kroger

• United States
• Retail
• 700 & Above Employee

• Meat Clerk

  • Jun 1994 - May 1995

  Provides a high level of prompt and friendly customer service; assists customers with questions, and special orders and any other request. • Rotates product and pay particular attention to code dates; maintains fresh and appealing appearance throughout the department. • Unloads fresh, cured and boxed meats plus poultry from delivery truck & transport them to storage room. • Properly wrap, scale and label product. • Examines meat in storage and rotate meats to avoid aging. • Cut meat into small pieces suitable for grinding, and also grind for use as hamburgers, meat loaf, and also sausage, using powered grinding machine. • Cleans and sanitizes work area including tables, floor, walls, cases, cooler, freezer, etc. Assists in maintaining all equipment in safe working condition. • Maintain excellent communication with store management team and front end at all times; assists Meat Department Manager as needed. Show less



Argo's Sign and maintenance

• Journeyman Electrician

  • May 1992 - Jun 1994

  Performed electrical-related wiring and installation for commercial construction projects, including new construction, retrofits, remodels and service stations. • Organizes work by receiving and studying work orders; gathering tools and supplies. • Diagnoses electrical problems by studying diagrams, manuals, and specifications; troubleshooting systems; conducting tests. • Control Wiring. • MCC and Switch Gear Experience and knowledge. • Schematic and blue print reading. • Maintains safe work environment by following standards and procedures; complying with codes Show less



Amtech Lighting Service

• Lighting Technician

  • Jan 1990 - May 1992

  Responsible for pre-wiring, installing, programming, and maintenance of products and services ordered for structures under construction, prior to and after placement of walls/ceilings as well as existing structures. • Install new energy efficient fixtures. • Retro-fit existing fixtures to increase energy efficiency. • Interact in a professional and respectful manner with coworkers and customers. • Complete all projects in a neat and workmanlike manner. • Oversee project inventory, keep work area clean and organized. • Work in the safest possible manner while following all company and OSHA guidelines. • Complete all work according to National Electrical Code (NEC) guidelines. • Work safely from various types of man lifts and ladders trucks. • Mastered the use of measuring/testing instruments such as ammeters, ohmmeters and voltmeters. Show less