Experience

The VFX School

• Spain
• E-Learning Providers
• 1 - 100 Employee

• Assistant Manager

  • Mar 2018 - Present

  - Partnered with Manager to create initiatives to increase overall productivity and consistently exceed goals. - Addressed and resolved students' questions and concerns to maintain loyalty and increase student satisfaction. - Worked in the development of new marketing plans, sales techniques, and business strategies in order to maximize profits and minimize expenses. - Provided administrative support. - Partnered with Manager to create initiatives to increase overall productivity and consistently exceed goals. - Addressed and resolved students' questions and concerns to maintain loyalty and increase student satisfaction. - Worked in the development of new marketing plans, sales techniques, and business strategies in order to maximize profits and minimize expenses. - Provided administrative support.



Turismo de Tenerife

• Travel Arrangements
• 1 - 100 Employee

• Marketing Assistant

  • Sep 2017 - Jan 2018

  - Assisted in the implementation of marketing strategies to enhance the image of Tenerife as a tourist destination. - Provided fact-checking and copy-editing during the creation of promotional materials. - Merchandising management. - Assisted in the implementation of marketing strategies to enhance the image of Tenerife as a tourist destination. - Provided fact-checking and copy-editing during the creation of promotional materials. - Merchandising management.



SegurCaixa Adeslas

• Spain
• Insurance
• 700 & Above Employee

• Customer Service Agent

  • Aug 2017 - Sep 2017

  - Handled customer inquiries, complaints, billing questions, and payment requests about their health insurance. Calmed angry customers, repaired trust, and located resources for problem resolution. - Handled customer inquiries, complaints, billing questions, and payment requests about their health insurance. Calmed angry customers, repaired trust, and located resources for problem resolution.



Hotel Taburiente

• Spain
• Hospitality
• 1 - 100 Employee

• Event Coordinator

  • Oct 2015 - May 2017

  - Planned all manner of events, including meetings, conventions, conferences, weddings, celebrations, and more for up as many as 300 people.- Managed all areas of events, from pre-planning, through the event day, and post-event activities.- Oversaw and managed all team members from the cleaning staff to the catering crew.- Developed relationships with regional vendors to negotiate event packages.

• Trainee Event Coordinator

  • Dec 2014 - Oct 2015

  Promoted to Event Coordinator after 10 months due to exceptional performance.



Turismo de Tenerife

• Travel Arrangements
• 1 - 100 Employee

• Tourism Promotion

  • Feb 2014 - Apr 2014

  - Assisted in the organization of international travel and tourism trade shows, familiarization trips, and workshops. - Provided administrative support. - Assisted in the organization of international travel and tourism trade shows, familiarization trips, and workshops. - Provided administrative support.