Experience

Provalus

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Project Manager

  • May 2021 - Present



Almac Group

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Information Technology Project Coordinator

  • Dec 2019 - May 2021

• Information Technology Project Coordinator

  • Dec 2019 - Jun 2020

  Transitioned projects from estimation and pre-construction phase to well-defined project execution plan. Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals. Kept projects on schedule by managing deadlines and adjusting workflows as needed. Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.Disseminated all information from customer accurately and promptly to all relevant internal stakeholders, ensuring any actions are understood and agreed with project team as appropriate.



Flow Child Entertainment

• North Carolina, United States

• Marketing Manager

  • Jan 2006 - Dec 2019



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Information Technology Specialist

  • Feb 2016 - May 2019

  Drove operational improvements which resulted in savings and improved profit margins. Increased customer satisfaction by resolving all Apple iOS issues. Executed diagnostics, troubleshooting and evaluations on Apple iOS and Mac Os equipment. Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes. Uploaded new software, rolled out updates for company systems Upsold products and services to increase company revenue by 10 % beyond quaterly targets.



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Logistics Coordinator

  • Mar 2010 - Nov 2016

• Logistics Coordinator

  • Mar 2011 - Feb 2016

  Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,. Monitored and reported on transportation costs and ensured shipping documents were properly filed. Handled high-volume paperwork and collaborated with Purchasing and Quality Assurance department to resolve invoicing and shipping problems. Maintained department procedures manual detailing processing requirements for each individual account. Liaised between warehouse personnel and customer to facilitate account and operational needs. ● Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity. ● Develop or maintain models for logistics uses, such as cost estimating or demand forecasting. ● Confer with logistics management teams to determine ways to optimize service levels, maintain supply-chain efficiency, or minimize cost.