Senior Relationship Manager

• Mar 2023 - Present

Relationship Manager

• May 2021 - Apr 2023

Account Manager

• Feb 2021 - May 2021

Enterprise Renewal Account Executive

• Mar 2020 - Feb 2021

Dropbox Star Award Q4 2020 - Manage a pipeline of renewal opportunities with existing Dropbox Enterprise customers. - Effectively defend against competitive pressures and lead proactive discovery conversations to uncover new sales opportunities. - Partner with CSMs and AEs and develop account plans and strategies to drive revenue growth and market share within renewal accounts. - Focus on customer lifecycle management. Develop processes to improve effectiveness. - Commercial… Show more Dropbox Star Award Q4 2020 - Manage a pipeline of renewal opportunities with existing Dropbox Enterprise customers. - Effectively defend against competitive pressures and lead proactive discovery conversations to uncover new sales opportunities. - Partner with CSMs and AEs and develop account plans and strategies to drive revenue growth and market share within renewal accounts. - Focus on customer lifecycle management. Develop processes to improve effectiveness. - Commercial negotiations with customers on deal restructuring, growth plans and pricing options.

Enterprise Business Development Representative

• Sep 2018 - Mar 2020

- Proactive discovery conversations to uncover and qualify net new outbound opportunities within large enterprises. - Managed full sale cycle deals by closing net new revenue to contribute to my Account Executives quota. - Developed a deep understanding of Dropbox Business and HelloSign to improve customer awareness and understanding of applicable product elements. - Prospected and identified key executives at target companies and lay the foundation for a strong… Show more - Proactive discovery conversations to uncover and qualify net new outbound opportunities within large enterprises. - Managed full sale cycle deals by closing net new revenue to contribute to my Account Executives quota. - Developed a deep understanding of Dropbox Business and HelloSign to improve customer awareness and understanding of applicable product elements. - Prospected and identified key executives at target companies and lay the foundation for a strong, long-lasting relationship. - Leveraged social selling in order to develop new contact relationships and opportunity leads. - Worked closely with Account Executives to build a pipeline for the Dropbox Business product. - Liaised cross functionally with the CSM, SA and Value Management teams in order to strategically align Dropbox with prospects requirements for a successful deployment. - Tracked and reported sales activities and results using Salesforce. - Hit every quarterly Gold Standard required to date. - Mentored new starters, provide ongoing support for team & running group training. - Sandler Champion & Member of the BDR culture club.

European Operations Manager

• Mar 2017 - Sep 2018

• Responsible for all operational set up and day-to-day running of remote Dublin office. • Remotely hiring, training and managing business development intern in Europe. • Prospecting, converting and on-boarding new gym partners to ten gyms in the Dublin metro area. • Identifying possible strategic partners – aiding with the building of relationships with possible partners. • Involved with product development – design, UX and responsible reporting bugs to tech team • Responsible for all operational set up and day-to-day running of remote Dublin office. • Remotely hiring, training and managing business development intern in Europe. • Prospecting, converting and on-boarding new gym partners to ten gyms in the Dublin metro area. • Identifying possible strategic partners – aiding with the building of relationships with possible partners. • Involved with product development – design, UX and responsible reporting bugs to tech team

Web Administrator

• Jan 2018 - Aug 2018

• Designing and producing website and website content for horse-racing industry professionals. • Producing numerous weekly reports for international industry newspapers. • Designing and producing full video content for industry events and marketing purposes. • Designing and producing website and website content for horse-racing industry professionals. • Producing numerous weekly reports for international industry newspapers. • Designing and producing full video content for industry events and marketing purposes.

Marketing Research Associate

• Jan 2017 - Jul 2017

• Research potential investors through use of tool such as Pitchbook. • Outbound marketing, Salesforce management and data management. • Planning and organisation of road shows for managers across the US. • Research potential investors through use of tool such as Pitchbook. • Outbound marketing, Salesforce management and data management. • Planning and organisation of road shows for managers across the US.

Intern

• Feb 2017 - Apr 2017

Loans Administrator

• Feb 2016 - Aug 2016

• Preparing & processing documentation required for the setup of new loans and rollovers. • Managed the team’s loan diary, liaising with key stakeholders to gather information regarding the directive of maturing loans and thereby ensuring timely delivery. • Improved key procedure documents and process maps. • Provided support in the booking of loans for various other teams within the operations department. • Preparing & processing documentation required for the setup of new loans and rollovers. • Managed the team’s loan diary, liaising with key stakeholders to gather information regarding the directive of maturing loans and thereby ensuring timely delivery. • Improved key procedure documents and process maps. • Provided support in the booking of loans for various other teams within the operations department.

Intern Analyst

• Feb 2014 - Aug 2014

PMO – Project Control Services: Reporting & Governance - Large Financial Institution • Leading a Capability Development programme for Project Managers. – This included arranging and co-ordinating a training curriculum for 90 Project Managers. The curriculum included web-based training, classroom training and master classes. • Designing metrics and reports for the account. – I built the key status reports that provided the account leadership with weekly metrics on all projects across the… Show more PMO – Project Control Services: Reporting & Governance - Large Financial Institution • Leading a Capability Development programme for Project Managers. – This included arranging and co-ordinating a training curriculum for 90 Project Managers. The curriculum included web-based training, classroom training and master classes. • Designing metrics and reports for the account. – I built the key status reports that provided the account leadership with weekly metrics on all projects across the account. • Running weekly reports and communicating key messages to stakeholders • Managing the Change Delivery SharePoint site for the account resulting in all documentation now being stored in a central repository • Managing the communication channels for my client account, this included managing Distribution Lists for an account that increased from 100 to 250 during my time on the account • Process Improvement – running compliancy reports to improve the quality of data on the account’s project management tool, this has led to a huge increase in the validity of data on this tool. Show less PMO – Project Control Services: Reporting & Governance - Large Financial Institution • Leading a Capability Development programme for Project Managers. – This included arranging and co-ordinating a training curriculum for 90 Project Managers. The curriculum included web-based training, classroom training and master classes. • Designing metrics and reports for the account. – I built the key status reports that provided the account leadership with weekly metrics on all projects across the… Show more PMO – Project Control Services: Reporting & Governance - Large Financial Institution • Leading a Capability Development programme for Project Managers. – This included arranging and co-ordinating a training curriculum for 90 Project Managers. The curriculum included web-based training, classroom training and master classes. • Designing metrics and reports for the account. – I built the key status reports that provided the account leadership with weekly metrics on all projects across the account. • Running weekly reports and communicating key messages to stakeholders • Managing the Change Delivery SharePoint site for the account resulting in all documentation now being stored in a central repository • Managing the communication channels for my client account, this included managing Distribution Lists for an account that increased from 100 to 250 during my time on the account • Process Improvement – running compliancy reports to improve the quality of data on the account’s project management tool, this has led to a huge increase in the validity of data on this tool. Show less

Assistant Trainer & Office Manager

• Apr 2011 - Feb 2014

• Interacting with clients on a daily basis • Providing on-the-job training /assistance to new members of staff • Delegating appropriate work to junior members of staff • Riding out and general care of horses. • Social Media Management • Interacting with clients on a daily basis • Providing on-the-job training /assistance to new members of staff • Delegating appropriate work to junior members of staff • Riding out and general care of horses. • Social Media Management

PR Assistant

• 2012 - 2012

Intern

• Jan 2011 - Mar 2011

I worked full-time for two months in an independent agency that specialise in advertising, PR, social and digital. • Carrying out general administrative and operational duties. • Shadowing senior employees in each area of the company – Digital, PR, Advertising, Social Media, and Design/Branding. • Nominated for Employee of the Month based on my work on a marketing campaign. I worked full-time for two months in an independent agency that specialise in advertising, PR, social and digital. • Carrying out general administrative and operational duties. • Shadowing senior employees in each area of the company – Digital, PR, Advertising, Social Media, and Design/Branding. • Nominated for Employee of the Month based on my work on a marketing campaign.