Experience

Quest Payment Systems

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Support Representative

  • Mar 2021 - Present



bp

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Business Analyst in IT&S

  • May 2017 - Aug 2019

  Implementation of new retail site system - JDA ESO

• Service Analyst in IT&S

  • Nov 2016 - Apr 2017

  Support of Supply & Logistics business systems & processes

• Retail Operations Excellence Advisor

  • Jan 2009 - Oct 2016

  Retail Operations Excellence Advisor ‐ with key tags in to Health, Safety, Security, Environment, LossPrevention & IT. For the BP Retail site network I supported delivery of operational programs, developing & analysing processes, ensuring compliance, maintaining systems, and delivering excellence in customer service.

• Retail Marketing, Business & Trading ‐ various roles

  • Jan 2002 - Dec 2008

  Worked in various roles in the Retail business, through process analysis, systems & reporting. My eye for detail allowed me to navigate, enhance & support these key new systems & processes. Demonstrated by my progression through these roles.2007 to 2008Business Systems Specialist2006 – 2007Retail MPF Analyst2005 – 2006MPF Analyst Accelerator2002 – 2005Retail Process Support Officer