Efrain "EJ" Orsini Jr.
Head of Security Operations at QAD Redzone- Claim this Profile
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Topline Score
Bio
Abhilash N.
I had the pleasure of working with EJ, Head of Security Operations at QAD Redzone, on a cybersecurity platform engagement. EJ is an exceptional leader with a wealth of experience in cybersecurity and technology solutions. During our engagement, he demonstrated a keen eye for detail and a strategic approach to problem-solving. His ability to conceptualize and execute project vision was instrumental in delivering successful outcomes. EJ's expertise in maximizing service excellence and improving platform modules was evident in the updates and recommendations he provided. EJ's dedication to maintaining a secure environment is unparalleled. Overall, I highly recommend EJ, he is a valuable asset to any organization, and I am grateful for the opportunity to have worked with him.
Erik Gross
Security is more than a job - it's a lifestyle. Efrain has a true passion and love for security and it shows through his work. Threat Intelligence, Risks, and overall Holistic Security are constantly pushed and adopted by Efrain and the teams he leads. He quickly builds rapport with teams and can influence security changes through an organization rapidly. His personal skills supplement his technical knowledge as an ideal security leader.
Abhilash N.
I had the pleasure of working with EJ, Head of Security Operations at QAD Redzone, on a cybersecurity platform engagement. EJ is an exceptional leader with a wealth of experience in cybersecurity and technology solutions. During our engagement, he demonstrated a keen eye for detail and a strategic approach to problem-solving. His ability to conceptualize and execute project vision was instrumental in delivering successful outcomes. EJ's expertise in maximizing service excellence and improving platform modules was evident in the updates and recommendations he provided. EJ's dedication to maintaining a secure environment is unparalleled. Overall, I highly recommend EJ, he is a valuable asset to any organization, and I am grateful for the opportunity to have worked with him.
Erik Gross
Security is more than a job - it's a lifestyle. Efrain has a true passion and love for security and it shows through his work. Threat Intelligence, Risks, and overall Holistic Security are constantly pushed and adopted by Efrain and the teams he leads. He quickly builds rapport with teams and can influence security changes through an organization rapidly. His personal skills supplement his technical knowledge as an ideal security leader.
Abhilash N.
I had the pleasure of working with EJ, Head of Security Operations at QAD Redzone, on a cybersecurity platform engagement. EJ is an exceptional leader with a wealth of experience in cybersecurity and technology solutions. During our engagement, he demonstrated a keen eye for detail and a strategic approach to problem-solving. His ability to conceptualize and execute project vision was instrumental in delivering successful outcomes. EJ's expertise in maximizing service excellence and improving platform modules was evident in the updates and recommendations he provided. EJ's dedication to maintaining a secure environment is unparalleled. Overall, I highly recommend EJ, he is a valuable asset to any organization, and I am grateful for the opportunity to have worked with him.
Erik Gross
Security is more than a job - it's a lifestyle. Efrain has a true passion and love for security and it shows through his work. Threat Intelligence, Risks, and overall Holistic Security are constantly pushed and adopted by Efrain and the teams he leads. He quickly builds rapport with teams and can influence security changes through an organization rapidly. His personal skills supplement his technical knowledge as an ideal security leader.
Abhilash N.
I had the pleasure of working with EJ, Head of Security Operations at QAD Redzone, on a cybersecurity platform engagement. EJ is an exceptional leader with a wealth of experience in cybersecurity and technology solutions. During our engagement, he demonstrated a keen eye for detail and a strategic approach to problem-solving. His ability to conceptualize and execute project vision was instrumental in delivering successful outcomes. EJ's expertise in maximizing service excellence and improving platform modules was evident in the updates and recommendations he provided. EJ's dedication to maintaining a secure environment is unparalleled. Overall, I highly recommend EJ, he is a valuable asset to any organization, and I am grateful for the opportunity to have worked with him.
Erik Gross
Security is more than a job - it's a lifestyle. Efrain has a true passion and love for security and it shows through his work. Threat Intelligence, Risks, and overall Holistic Security are constantly pushed and adopted by Efrain and the teams he leads. He quickly builds rapport with teams and can influence security changes through an organization rapidly. His personal skills supplement his technical knowledge as an ideal security leader.
Credentials
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Redzone Certified Frontline Operator - Compliance
QAD RedzoneSep, 2023- Nov, 2024 -
Introduction to Darkweb Operations
Security Blue TeamJun, 2023- Nov, 2024 -
Introduction to Network Analysis
Security Blue TeamJun, 2023- Nov, 2024 -
Introduction to OSINT
Security Blue TeamJun, 2023- Nov, 2024 -
Redzone Certified Frontline Leader
QAD RedzoneJun, 2023- Nov, 2024 -
Redzone Certified Frontline Operator
QAD RedzoneJun, 2023- Nov, 2024 -
Certificate of Cloud Security Knowledge (CCSK)
Cloud Security AllianceMar, 2023- Nov, 2024 -
Certified in Risk and Information Systems Control™ (CRISC)
ISACASep, 2022- Nov, 2024 -
Digital Transformation
LinkedInJun, 2021- Nov, 2024 -
Power BI: Dashboards for Beginners
LinkedInJun, 2021- Nov, 2024 -
Certified Data Privacy Solutions Engineer™ (CDPSE™)
ISACAApr, 2021- Nov, 2024 -
CompTIA Cloud Essentials+ Certification
CompTIAFeb, 2021- Nov, 2024 -
ITIL® 4 Foundation CPD
AXELOS Global Best PracticeFeb, 2021- Nov, 2024 -
Certified Information Security Manager® (CISM)
ISACAAug, 2020- Nov, 2024 -
Google IT Support Professional Certificate
CourseraAug, 2018- Nov, 2024 -
Apple Certified Associate - Mac Integration 10.13
AppleFeb, 2018- Nov, 2024 -
Jamf 300 (formally CCA)
JamfFeb, 2018- Nov, 2024 -
Jamf 200 (Formally CCT)
JamfDec, 2017- Nov, 2024 -
Secret Clearance
United States Department of DefenseJun, 2016- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAMar, 2019- Nov, 2024 -
Army ADMOC School (Officers)
US Army -
Army Air Assault School
US Army -
Army Airborne School
US Army -
Army Anti-Terrorism School (Basic & Advanced Course)
US Army -
Sexual Assault Response and Prevention Coordinator
US Army
Experience
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QAD Redzone
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United States
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Software Development
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100 - 200 Employee
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Head of Security Operations
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Mar 2021 - Present
Comply with and fulfill technical deployment for new enterprise customers while administering two direct reports. Support sales and customer projects by preparing the company's CAIQ by Cloud Security Alliance. Handle various operations associated with the company's internal cybersecurity, including internal and supply chain products by developing and monitoring a security team of three. Highlights of accomplishments in this role include: • Facilitated performing external evaluations… Show more Comply with and fulfill technical deployment for new enterprise customers while administering two direct reports. Support sales and customer projects by preparing the company's CAIQ by Cloud Security Alliance. Handle various operations associated with the company's internal cybersecurity, including internal and supply chain products by developing and monitoring a security team of three. Highlights of accomplishments in this role include: • Facilitated performing external evaluations by developing a bug bounty program in collaboration with HackerOne, including receiving 50+ submissions, resolving multiple critical vulnerabilities, and awarding $20K+ bug bounties. • Ensured a secure environment while recognizing 21 vulnerabilities by carrying out three penetration tests. • Implemented AI and machine learning techniques that saved 15-20 hours a week while developing a phishing program. • Administered four red and purple teams that aided in identifying unusable systems with admin access, mitigating potential attack opportunities, and finding additional capabilities in Salesforce. Show less Comply with and fulfill technical deployment for new enterprise customers while administering two direct reports. Support sales and customer projects by preparing the company's CAIQ by Cloud Security Alliance. Handle various operations associated with the company's internal cybersecurity, including internal and supply chain products by developing and monitoring a security team of three. Highlights of accomplishments in this role include: • Facilitated performing external evaluations… Show more Comply with and fulfill technical deployment for new enterprise customers while administering two direct reports. Support sales and customer projects by preparing the company's CAIQ by Cloud Security Alliance. Handle various operations associated with the company's internal cybersecurity, including internal and supply chain products by developing and monitoring a security team of three. Highlights of accomplishments in this role include: • Facilitated performing external evaluations by developing a bug bounty program in collaboration with HackerOne, including receiving 50+ submissions, resolving multiple critical vulnerabilities, and awarding $20K+ bug bounties. • Ensured a secure environment while recognizing 21 vulnerabilities by carrying out three penetration tests. • Implemented AI and machine learning techniques that saved 15-20 hours a week while developing a phishing program. • Administered four red and purple teams that aided in identifying unusable systems with admin access, mitigating potential attack opportunities, and finding additional capabilities in Salesforce. Show less
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United States Army Reserve
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United States
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Armed Forces
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700 & Above Employee
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Senior Trainer and Planner / Logistics Officer (S4/S6)
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2015 - Present
Secure areas by aiding in analyzing and renewing security clearances of 25 visitors and personnel. Maintain zero security incidents by preparing security information materials and unit risk assessments. Highlights of accomplishments in this role include: • Reviewed and governed training exercises and operations of cross-functional teams while mentoring 100+ senior members of the United States Army Reserves regarding Mission Command and MDM processes. • Maximized retention and… Show more Secure areas by aiding in analyzing and renewing security clearances of 25 visitors and personnel. Maintain zero security incidents by preparing security information materials and unit risk assessments. Highlights of accomplishments in this role include: • Reviewed and governed training exercises and operations of cross-functional teams while mentoring 100+ senior members of the United States Army Reserves regarding Mission Command and MDM processes. • Maximized retention and evaluation scores by tracking training protocols/materials. • Supervised computer and equipment management worth $500K+ while functioning as Assistant to senior leaders. • Trained over 5K soldiers over the 7 years and managed budgets of over $10M while managing over 150 employees.
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Conus Replacement Center Commander
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2018 - 2019
Established a SharePoint process to optimize the distribution of documents and communication information. Prepared spreadsheet for weight equations of equipment as a Standard Operation Process for the organization. Highlights of accomplishments in this role include: • Leveraged training/validation of government contractors working overseas in 36 countries by directing team of 25 personnel. • Sustained 100% operational readiness by designing guidelines while ensuring quality… Show more Established a SharePoint process to optimize the distribution of documents and communication information. Prepared spreadsheet for weight equations of equipment as a Standard Operation Process for the organization. Highlights of accomplishments in this role include: • Leveraged training/validation of government contractors working overseas in 36 countries by directing team of 25 personnel. • Sustained 100% operational readiness by designing guidelines while ensuring quality training for individual/team missions. • Supported 634 personnel at four events while acting as a liaison for German Armed Forces.
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Conquest Cyber
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United States
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Computer and Network Security
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1 - 100 Employee
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Security Operations Manager / Security Services Manager / DTX Intern Manager
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Mar 2020 - Feb 2021
Improved product modules and recommended updates to the product while guiding the development team. Informed 12 customers on monthly metrics by creating a Client Service Review template and process, including aiding clients facing SolarWinds breach. Highlights of accomplishments in this role include: • Offered operational support and strategic development for external clients by managing multiple teams of 40+ professionals. • Responded to incidents and partnered with Network… Show more Improved product modules and recommended updates to the product while guiding the development team. Informed 12 customers on monthly metrics by creating a Client Service Review template and process, including aiding clients facing SolarWinds breach. Highlights of accomplishments in this role include: • Offered operational support and strategic development for external clients by managing multiple teams of 40+ professionals. • Responded to incidents and partnered with Network Operations Center while monitoring 19 security analysts. • Streamlined operations associated with testing, deployment, and operation of security technologies while directing a 5-person security team. • Optimized SOPs development by designing an 8-week program for 12 interns. Show less Improved product modules and recommended updates to the product while guiding the development team. Informed 12 customers on monthly metrics by creating a Client Service Review template and process, including aiding clients facing SolarWinds breach. Highlights of accomplishments in this role include: • Offered operational support and strategic development for external clients by managing multiple teams of 40+ professionals. • Responded to incidents and partnered with Network… Show more Improved product modules and recommended updates to the product while guiding the development team. Informed 12 customers on monthly metrics by creating a Client Service Review template and process, including aiding clients facing SolarWinds breach. Highlights of accomplishments in this role include: • Offered operational support and strategic development for external clients by managing multiple teams of 40+ professionals. • Responded to incidents and partnered with Network Operations Center while monitoring 19 security analysts. • Streamlined operations associated with testing, deployment, and operation of security technologies while directing a 5-person security team. • Optimized SOPs development by designing an 8-week program for 12 interns. Show less
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Compucom
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Team Lead & Systems Administrator III
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Jun 2015 - Mar 2020
Addressed and resolved stakeholders’ troubleshooting issues and project deadlines and instructed on project status in coordination with large businesses, including E&J Gallo Winery, Canada National Rail, and Lantheus Medical Imaging. Highlights of accomplishments in this role include: • Played a vital role in troubleshooting MDM issues for stakeholders and 50 local users while supporting mobile applications and the implementation of consoles, including migration to MobileIron. •… Show more Addressed and resolved stakeholders’ troubleshooting issues and project deadlines and instructed on project status in coordination with large businesses, including E&J Gallo Winery, Canada National Rail, and Lantheus Medical Imaging. Highlights of accomplishments in this role include: • Played a vital role in troubleshooting MDM issues for stakeholders and 50 local users while supporting mobile applications and the implementation of consoles, including migration to MobileIron. • Upsold E&J on MobileIron ($420K a year) while functioning as the Technical Sales Lead and discussing options with clients for selecting solutions, such as EMM/MDM, disaster recovery, and high availability planning. • Fixed technical issues and briefed supervisors on daily operations/project progress by leading a team of eight personnel. Show less Addressed and resolved stakeholders’ troubleshooting issues and project deadlines and instructed on project status in coordination with large businesses, including E&J Gallo Winery, Canada National Rail, and Lantheus Medical Imaging. Highlights of accomplishments in this role include: • Played a vital role in troubleshooting MDM issues for stakeholders and 50 local users while supporting mobile applications and the implementation of consoles, including migration to MobileIron. •… Show more Addressed and resolved stakeholders’ troubleshooting issues and project deadlines and instructed on project status in coordination with large businesses, including E&J Gallo Winery, Canada National Rail, and Lantheus Medical Imaging. Highlights of accomplishments in this role include: • Played a vital role in troubleshooting MDM issues for stakeholders and 50 local users while supporting mobile applications and the implementation of consoles, including migration to MobileIron. • Upsold E&J on MobileIron ($420K a year) while functioning as the Technical Sales Lead and discussing options with clients for selecting solutions, such as EMM/MDM, disaster recovery, and high availability planning. • Fixed technical issues and briefed supervisors on daily operations/project progress by leading a team of eight personnel. Show less
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NJ Army National Guard
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Armed Forces
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100 - 200 Employee
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Operations & Personnel Director (PLT Leader, Commander)
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Apr 2004 - Nov 2015
Drove organizational objectives and synergized operations for all current and future projects while cultivating strategic relationships with leaders, colleagues, and specialized personnel. Maximized personnel productivity by 60% while developing Standard Operating Procedures in partnership with senior leadership. Highlights of accomplishments in this role include: • Assessed/fulfilled supply, service, and logistical support needs for 20+ teams while leading multiple personnel. •… Show more Drove organizational objectives and synergized operations for all current and future projects while cultivating strategic relationships with leaders, colleagues, and specialized personnel. Maximized personnel productivity by 60% while developing Standard Operating Procedures in partnership with senior leadership. Highlights of accomplishments in this role include: • Assessed/fulfilled supply, service, and logistical support needs for 20+ teams while leading multiple personnel. • Created documentation and inventory sheets to track movements of assets while maintaining zero losses and the operational readiness of $10M+ in equipment and assets. • Streamlined business operations while leading 125+ personnel in daily operations tasks. Show less Drove organizational objectives and synergized operations for all current and future projects while cultivating strategic relationships with leaders, colleagues, and specialized personnel. Maximized personnel productivity by 60% while developing Standard Operating Procedures in partnership with senior leadership. Highlights of accomplishments in this role include: • Assessed/fulfilled supply, service, and logistical support needs for 20+ teams while leading multiple personnel. •… Show more Drove organizational objectives and synergized operations for all current and future projects while cultivating strategic relationships with leaders, colleagues, and specialized personnel. Maximized personnel productivity by 60% while developing Standard Operating Procedures in partnership with senior leadership. Highlights of accomplishments in this role include: • Assessed/fulfilled supply, service, and logistical support needs for 20+ teams while leading multiple personnel. • Created documentation and inventory sheets to track movements of assets while maintaining zero losses and the operational readiness of $10M+ in equipment and assets. • Streamlined business operations while leading 125+ personnel in daily operations tasks. Show less
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DLB Associates
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United States
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Engineering Services
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100 - 200 Employee
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Technologist
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Feb 2013 - Jun 2015
Improved the longevity of A/V and corporate technology by facilitating the development of long-term strategies. Strengthened various troubleshooting operations while managing desktop, laptop, printing, and data center tasks. Aimed at providing effective solutions by offering technical support to the CEO, VPs, and 200 employees. Highlights of accomplishments in this role include: • Addressed and resolved issues in various operating systems, including iOS, Blackberry, Android, and… Show more Improved the longevity of A/V and corporate technology by facilitating the development of long-term strategies. Strengthened various troubleshooting operations while managing desktop, laptop, printing, and data center tasks. Aimed at providing effective solutions by offering technical support to the CEO, VPs, and 200 employees. Highlights of accomplishments in this role include: • Addressed and resolved issues in various operating systems, including iOS, Blackberry, Android, and Windows. • Impacted business performance by maintaining working order of A/V equipment, Cisco Codecs, Jabber, Video Communications Server, Telepresence Content Server, Codian MCU, Crestron & Extron, and Vidyo. • Saved $500K+ for the company by directing the project for the migration of company phones to one provider plan. Show less Improved the longevity of A/V and corporate technology by facilitating the development of long-term strategies. Strengthened various troubleshooting operations while managing desktop, laptop, printing, and data center tasks. Aimed at providing effective solutions by offering technical support to the CEO, VPs, and 200 employees. Highlights of accomplishments in this role include: • Addressed and resolved issues in various operating systems, including iOS, Blackberry, Android, and… Show more Improved the longevity of A/V and corporate technology by facilitating the development of long-term strategies. Strengthened various troubleshooting operations while managing desktop, laptop, printing, and data center tasks. Aimed at providing effective solutions by offering technical support to the CEO, VPs, and 200 employees. Highlights of accomplishments in this role include: • Addressed and resolved issues in various operating systems, including iOS, Blackberry, Android, and Windows. • Impacted business performance by maintaining working order of A/V equipment, Cisco Codecs, Jabber, Video Communications Server, Telepresence Content Server, Codian MCU, Crestron & Extron, and Vidyo. • Saved $500K+ for the company by directing the project for the migration of company phones to one provider plan. Show less
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sales Representative
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Sep 2011 - Feb 2013
Ensured good working order by delivering technical support, performing product programming of new devices, and testing new products and equipment. Communicated with team members to coordinate sales efforts. Highlights of accomplishments in this role include: • Focused on inventory and sales goals for each quarter while extending support to 100+ local accounts. • Acted as Sales Representative, achieving and surpassing sales goals for 10 consecutive months. • Amplified repeat… Show more Ensured good working order by delivering technical support, performing product programming of new devices, and testing new products and equipment. Communicated with team members to coordinate sales efforts. Highlights of accomplishments in this role include: • Focused on inventory and sales goals for each quarter while extending support to 100+ local accounts. • Acted as Sales Representative, achieving and surpassing sales goals for 10 consecutive months. • Amplified repeat customers while responding to customer questions and concerns and providing effective solutions. Show less Ensured good working order by delivering technical support, performing product programming of new devices, and testing new products and equipment. Communicated with team members to coordinate sales efforts. Highlights of accomplishments in this role include: • Focused on inventory and sales goals for each quarter while extending support to 100+ local accounts. • Acted as Sales Representative, achieving and surpassing sales goals for 10 consecutive months. • Amplified repeat… Show more Ensured good working order by delivering technical support, performing product programming of new devices, and testing new products and equipment. Communicated with team members to coordinate sales efforts. Highlights of accomplishments in this role include: • Focused on inventory and sales goals for each quarter while extending support to 100+ local accounts. • Acted as Sales Representative, achieving and surpassing sales goals for 10 consecutive months. • Amplified repeat customers while responding to customer questions and concerns and providing effective solutions. Show less
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Flex
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Customer Service Technician
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Sep 2009 - Aug 2011
- Provide face-to-face front-line customer support and accessory sales in the technical department of a major wireless carrier's retail location. - Program, troubleshoot, and test cell phones/equipment and analyze repairs to determine if extended repairs are needed. - Instruct customers on proper use of their cell phones and document customer interactions in multiple platforms. - Provide training and support, as well as, assist in creation of schedule for all associates. - Assist in… Show more - Provide face-to-face front-line customer support and accessory sales in the technical department of a major wireless carrier's retail location. - Program, troubleshoot, and test cell phones/equipment and analyze repairs to determine if extended repairs are needed. - Instruct customers on proper use of their cell phones and document customer interactions in multiple platforms. - Provide training and support, as well as, assist in creation of schedule for all associates. - Assist in sales of Phones/Tablets/HPC by explaining their value and determining what would best fit the customer’s needs. Show less - Provide face-to-face front-line customer support and accessory sales in the technical department of a major wireless carrier's retail location. - Program, troubleshoot, and test cell phones/equipment and analyze repairs to determine if extended repairs are needed. - Instruct customers on proper use of their cell phones and document customer interactions in multiple platforms. - Provide training and support, as well as, assist in creation of schedule for all associates. - Assist in… Show more - Provide face-to-face front-line customer support and accessory sales in the technical department of a major wireless carrier's retail location. - Program, troubleshoot, and test cell phones/equipment and analyze repairs to determine if extended repairs are needed. - Instruct customers on proper use of their cell phones and document customer interactions in multiple platforms. - Provide training and support, as well as, assist in creation of schedule for all associates. - Assist in sales of Phones/Tablets/HPC by explaining their value and determining what would best fit the customer’s needs. Show less
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Education
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2012 - 2013
NJIT
Master of Science (M.S.), Business Management -
2011 - 2011
NJIT
CPE (Continuing Public Education Certification), Management Essentials -
2004 - 2008
Rowan University
Bachelor of Science (B.S.), Business Management
Community
